Human Touch Super Novo 3D 4D SL-Track Massage Chair with Zero Gravity, Dual Lumbar Heat
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Unique S- and L-Track Massage
3D and 4D Massage Programs
Virtual Therapist for Alexa-Enabled Control
Extended Foot, Calf and Knee Massage ?
Dual Lumbar Heat?
Cloud Touch Acupressure?
Zero Gravity Massage?
Remote Control Dock
Altec Lansing Premium Sound System
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Change the way you experience wellness with the Human Touch® Super Novo, which offers a captivating design and delivers three-dimensional massage along the entire length of your spine and all the way down to your thighs.
Complementing its advanced massage technology, Super Novo is the first chair of its kind to implement Alexa capability with the help of Virtual Therapist™. Make massage personal again by asking Virtual Therapist to give you a customized massage, and feel the smooth glide of the recline sweep you back into a perfect state of relaxation.
- 3D and 4D Massage Programs
- Unique S- and L-Track Massage
- Built-In USB Port
- Dual-Lumbar Heat
- Advanced Fingertip Controls
- 38 Auto-Wellness Programs
- Cloud Touch Acupressure
- Unibody Track
- Zero-Gravity Seating
- Altec Lansing Premium Sound System
S- and L-Track Massage
Advanced Multi-Dimensional Massage Technology with S- and L-track Systems extend massage coverage from the shoulders and spine down to the thighs.
3D and 4D Massage Programs
Even beyond 3D Massage, the Super Novo offers 4D programs to include the dimension of variable speed. Massage strokes speed up and slow down mid-stroke, just like the hands of a professional massage therapist.
Built-In USB Port
Use the built-in USB port to charge your favorite hand-held device while you listen to music, watch videos, or read an eBook.
38 Auto-Wellness Programs
Indulge in 38 programs, including full-body immersion, deep tissue and an effective collection of therapeutic relaxation and recovery programs.
Cloud Touch Acupressure
Strategically placed targeted aircells apply pressure to key healing points and manipulate your body to stretch muscles.
Adjustable and targeted heat gently soothes the back to loosen tight muscles and help relieve pain.
The unibody track covers up to 60% more of the back than conventional chairs, extending high performance coverage from your neck and shoulders all the way down to your thighs..
Zero Gravity Seating
The zero-gravity position cradles your back and elevates your legs above your heart, the position doctors recommend as the healthiest way to sit.
Altec Lansing Premium Sound System
Enjoy the premium Altec Lansing sound system, with built-in Sound Soothe to listen to immersive sounds of nature, or listen to the narrated demo to walk you through the features and health benefits of the Super Novo.
Advanced Fingertip Controls
Easily manage the chair’s key functions at your fingertips using the convenient control panel, including: Power on, start auto-program, adjust recline position, heat control, speaker volume, and restore chair to upright positioning.
Virtual Therapist will ask you a series of questions, including your physical requirements and massage preferences, and then store that information so that you can receive a massage tailored to your exact needs any time you like, just by saying "Alexa, ask my Novo to give me a massage."
|Shipping is free for all orders within the continental 48 states!
Do I need White Glove Setup (also known as indoor setup & assembly) or can I do it myself?
- The chairs are easy to assemble. It only takes about 20 minutes. The only reason assembly is required is because most chairs ship with the arms detached to make it narrower, lighter and easier to move into your home.
- The assembly is basically just screwing the arms to the chair. It includes easy to follow instructions and does not require special tools or skills.
- If you want them to setup the chair inside your home, you can select the option for “White Glove Setup”. We don't recommend it for most people it because it's an easy way to save yourself the money. But we're happy to add it to your order if you'd like.
- Yes, we ship many massage chairs to Canada. Total turnaround time is typically about 2 and a half weeks. We make it easy by handling all of the importing paperwork. We also pay for the customs brokerage and filing fees.
- GST (usually 4.9%) and duties if levied, would be billed to the customer. Duties have never been levied on massage chairs we’ve shipped to Canada.
This item includes a total of 5 years manufacturer warranty.
A qualified technician would be sent to your home to provide service if you ever need it. You never have to ship the chair for service.
For the full warranty text, please click here
What we cover:
Human Touch® products are backed by limited warranties against defects in materials and workmanship. The information provided here is an overview of our warranty program.
Warranty coverage begins at the time the Consumer purchases the product, and is non-transferable. Warranties are only valid within the United States and Canada, provided the equipment has been operated according to the instructions accompanying it. The warranty only applies to the product and does not include any accessories or enhancements. All Human Touch-authorized shipments that are delivered in original, new packaging are warranted to be free from defects in parts, materials and workmanship. The following warranty terms supersede any previous terms listed in Use & Care manuals for products purchased on or after May 15, 2014:
STANDARD CONSUMER PRODUCT WARRANTY 2016
|Premium Warranty Novo , Navitas Sleep , HT-Ascent 4, HT-9500x, HT-Bali , AT 6.0 , HT-7450, ZG 5.0 , ZG 4.0 , BodySPA||1 year||3 year||5 year|
|Standard Warranty HT-7120, HT-135, HT-275 , HT-5040, HT-3300, ZG 2.0, WB 7.1, WB 5.1, WB 5.0, WB 2.0, ZeroG Volito||1 year||2 year||3 year|
|Basic Warranty iJoy 2720, iJoy 2580, iJoy 2310, iJoy Reveal, iJoy Active 2.0||90 days||1 year||2 year|
|Perfect Chair Omni-Motion Warranty PC-610 , PC-420 , PC-600||3 year||3 year||5 year|
|Perfect Chair Series 2 Warranty PC-410, PC-500, PC-510||1 year||3 year||5 year|
|Perfect Chair Warranty PC-086, PC-085, PC-Rhapsody , PC-Tranquility , PC-8500 , PCX-720||1 year||2 year||2 year|
|Effortless Exercise Warranty iJoy Board, iJoy Ride||90 days||1 year|
|Targeted Relief Products HT-1350, HT-1340, Handhelds||90 days|
|Targeted Relief Products HT-1355, HT-1360, CirQlation 1 , CirQlation 2 , HT-Reflex2 , HT-Reflex4 , HT-Reflex6 , Foot Spa, iJoy Foot||1 year|
For products not listed or sold prior to April 1, 2011, please refer to the original product owner's manual.
What is not covered:
Warranties do not cover any loss or damage resulting from: improper installation; unauthorized repairs; alterations or modifications of original condition; improper use of electrical/power supply, loss of power; electrical disturbances and power surges; dropped product; a malfunction or damage resulting from improper or unreasonable use or maintenance; failure to follow operating instructions; transportation damage; theft; abuse; misuse; neglect; vandalism; or environmental conditions (fire, floods, rust, corrosion, sand, dirt, windstorm, hail, earthquake, or exposure to weather conditions); loss of use during the period the product is at a repair facility or otherwise awaiting parts or repair; and products purchased from unauthorized dealers. Damage incurred due to shipping and handling does not constitute a defect under this warranty.
How to request Warranty service:
All warranty service requires approval and authorization by Human Touch. Products require a Return Merchandise Authorization Number (RMA) for any returns. Products received without a valid RMA number that is clearly marked on the box will be refused. Human Touch will not issue Return Material Authorizations (RMAs) for:
— Buyer's remorse
— Freight damage for shipments to end-user, except for shipments direct from Human Touch
Proof of purchase (original receipt) is required for all warranty repairs or service. It is the responsibility of the consumer to: operate the equipment in a manner that is defined in the original owner's manual; promptly report any failures with the product; perform telephone, email and/or chat diagnostic procedures as instructed by Human Touch staff; and allow only authorized service professionals (supplied by Human Touch) to work on the product. Failure to adhere to these conditions could result in the warranty being voided.During the In-Home service and Parts warranty period, Human Touch, at its sole discretion, will repair or replace any defective part within a reasonable time frame. If a particular replacement part is not available, reasonable efforts will be made to locate a compatible replacement part. If a compatible part is not available, Human Touch may replace your product with a similar product. Under no circumstances shall the retail replacement value exceed the original net price paid for the product. In the event you choose not to accept a replacement for your product, Human Touch is no longer responsible for making repairs under the warranty coverage. For In-Home Service, Human Touch will arrange for all covered parts deemed necessary to be sent to the consumer and an authorized service provider to repair the product at the customer's residence at no charge to the customer. For any repairs needed during the Parts warranty coverage, Human Touch will provide parts at no cost; however consumer is responsible for any and all shipping, duties and brokerage fees. Structure warranty is limited to the wooden frame and/or welded parts of the frame for the product. If a replacement is issued under the Parts or Structure warranty period, consumer is responsible for shipping, duties and brokerage fees related to the replacement. Human Touch reserves the right to return a part or product. If it has been determined that a part and/or product must be returned to Human Touch, Human Touch is responsible for all shipping charges related to the return of the part and/or product. The consumer is financially responsible for providing the product in an acceptable physical condition. If a product/part is not returned to Human Touch, the consumer is responsible for properly disposing of the product. Alternatively, consumer can request Human Touch to remove the product and would be subject to an Environmental Disposal fee. Human Touch is not responsible for any applicable duties, taxes and brokerage fees associated with returned parts or products.
Consumer Warranty Limitations and Exclusions
Warranties are non-transferable and shall be in lieu of any other warranty, express or implied, including but not limited to any implied warranty or merchantability or fitness for particular use. Human Touch's sole liability and the purchaser's exclusive remedy shall be for the repair, or at Human Touch's option, for the replacement of the defective part. Notwithstanding the above, if replacements parts for defective materials are not available, Human Touch reserves the right to make substitutions in lieu of repair or replacement. Under no circumstance shall Human Touch or its representatives be liable for indirect, consequential, or incidental damages (including damages for lost profits, business interruption, bodily injury, medical, and the like), even if any party has been advised of the possibility of such damages. Warranties are only valid within the United States and Canada, provided the equipment has been operated according to the instructions accompanying it. Products or parts that are purchased via a non-authorized third party are not covered under manufacturer's warranty. The warranty only applies to the product and does not include any accessories or enhancements.Field Service is only available in the United States and major metropolitan areas in Canada. Field Service requires pre-approval and must be performed by Human Touch-authorized field service personnel to maintain warranty coverage. Softening/hardening of foams and filling composites in pillows, pads, and memory foam kits does not constitute a defect under this warranty as those items naturally change with use. Fading, wear and pilling of fabrics does not constitute a defect under this warranty as those conditions naturally occur with fabrics. Natural markings, grain, and dye variations in leather do not constitute a defect under this warranty, as no two pieces of leather are alike.Standard warranty coverage and liability obligations do not apply to rental or non-prescribed use locations or modes of operation not previously authorized by Human Touch. For questions on commercial, other non-residential use, refurbished, renewed, floor sample and "out-of-box" products, please contact our Customer Experience department.
Head-to-Toe Premium Protection Plans
For long-term peace of mind, Human Touch also offers attractive two- and five-year enhanced protection plans, providing you complete in-home service and parts head-to-toe coverage.