Human Touch Super Novo 3D 4D SL-Track Massage Chair with Zero Gravity, Dual Lumbar Heat
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• Unique S- and L-Track Massage
• 3D and 4D Massage Programs
• Virtual Therapist for Alexa-Enabled Control
• Extended Foot, Calf and Knee Massage ?
• Dual Lumbar Heat?
• Cloud Touch Acupressure?
• Zero Gravity Massage?
• Unibody Track?
• Remote Control Dock
• Altec Lansing Premium Sound System
Description
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Change the way you experience wellness with the Human Touch® Super Novo, which offers a captivating design and delivers three-dimensional massage along the entire length of your spine and all the way down to your thighs.
Complementing its advanced massage technology, Super Novo is the first chair of its kind to implement Alexa capability with the help of Virtual Therapist™. Make massage personal again by asking Virtual Therapist to give you a customized massage, and feel the smooth glide of the recline sweep you back into a perfect state of relaxation.
Features:
- 3D and 4D Massage Programs
- Unique S- and L-Track Massage
- Built-In USB Port
- Dual-Lumbar Heat
- Advanced Fingertip Controls
- 38 Auto-Wellness Programs
- Cloud Touch Acupressure
- Unibody Track
- Zero-Gravity Seating
- Altec Lansing Premium Sound System
S- and L-Track Massage
Advanced Multi-Dimensional Massage Technology with S- and L-track Systems extend massage coverage from the shoulders and spine down to the thighs.
3D and 4D Massage Programs
Even beyond 3D Massage, the Super Novo offers 4D programs to include the dimension of variable speed. Massage strokes speed up and slow down mid-stroke, just like the hands of a professional massage therapist.
Built-In USB Port
Use the built-in USB port to charge your favorite hand-held device while you listen to music, watch videos, or read an eBook.
38 Auto-Wellness Programs
Indulge in 38 programs, including full-body immersion, deep tissue and an effective collection of therapeutic relaxation and recovery programs.
Cloud Touch Acupressure
Strategically placed targeted aircells apply pressure to key healing points and manipulate your body to stretch muscles.
Dual-Lumbar Heat
Adjustable and targeted heat gently soothes the back to loosen tight muscles and help relieve pain.
Unibody Track
The unibody track covers up to 60% more of the back than conventional chairs, extending high performance coverage from your neck and shoulders all the way down to your thighs..
Zero Gravity Seating
The zero-gravity position cradles your back and elevates your legs above your heart, the position doctors recommend as the healthiest way to sit.
Altec Lansing Premium Sound System
Enjoy the premium Altec Lansing sound system, with built-in Sound Soothe to listen to immersive sounds of nature, or listen to the narrated demo to walk you through the features and health benefits of the Super Novo.
Advanced Fingertip Controls
Easily manage the chair’s key functions at your fingertips using the convenient control panel, including: Power on, start auto-program, adjust recline position, heat control, speaker volume, and restore chair to upright positioning.
Virtual Therapist
Virtual Therapist will ask you a series of questions, including your physical requirements and massage preferences, and then store that information so that you can receive a massage tailored to your exact needs any time you like, just by saying "Alexa, ask my Novo to give me a massage."
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Specifications
Free Shipping
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Shipping is free for all orders within the continental 48 states!
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Do I need White Glove Setup or can I do it myself?
- The chairs are simple to setup. It only takes about 20 minutes. The only reason setup is required is because most chairs ship with the arms detached to make it narrower, lighter and easier to move into your home.
- The setup is basically just screwing the arms to the chair. It includes easy to follow instructions and does not require special tools or skills. There are also wheels on the bottom of the chair to make it easier to move.
- If you want them to setup the chair inside your home, please select the option for “White Glove Setup”. We don't recommend it for most people it because it's an easy way to save yourself the money. But we're happy to add it to your order if you'd like.
Canadian customers
- Yes, we ship massage chairs to Canada often. Total turnaround time is typically about 2 and a half weeks. Free shipping is included on all massage chairs priced above $4999.
- The only other cost you are responsible for is your local sales tax (5% to 13%, depending on your location). We cover all other import costs like duties and customs fees.
Manufacturer's Warranty
This warranty is from the manufacturer so you can call them directly if you ever need service. Everywhere within the 48 continental United States is fully covered under this warranty.
This item includes a 5-year manufacturer warranty on the structural and 3 years warranty on the parts. And for the 1st year, in-home labor service is also included.
A qualified technician would be sent to your home to provide service if you ever need it. You never have to ship the chair for service.
For the full warranty text, please click here
What we cover:
Human Touch® products are backed by limited warranties against defects in materials and workmanship. The information provided here is an overview of our warranty program.
Warranty coverage begins at the time the Consumer purchases the product, and is non-transferable. Warranties are only valid within the United States and Canada, provided the equipment has been operated according to the instructions accompanying it. The warranty only applies to the product and does not include any accessories or enhancements. All Human Touch-authorized shipments that are delivered in original, new packaging are warranted to be free from defects in parts, materials and workmanship. The following warranty terms supersede any previous terms listed in Use & Care manuals for products purchased on or after May 15, 2014:
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STANDARD CONSUMER PRODUCT WARRANTY 2016
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IN-HOME SERVICE | PARTS | STRUCTURAL |
| 5-Year Limited Warranty (ZG Chairs) Gravis ZG (applies to Gravis chairs purchased on or after March 1st, 2023), Circa ZG Chair, Laevo ZG Chair by Relax The Back® |
3 years | 3 years | 5 years |
| 5-Year Limited Warranty Super Novo, Novo XT2, Novo XT, Novo, WholeBody ROVE, Certus, Quies, Gravis ZG (applies to Gravis chairs purchased before March 1st, 2023), Sana, Opus, AcuTouch 6.1, ZG 5.0, ZG 4.0, HT-Bali, AT 6.0, Navitas Sleep, HT-Ascent 4, HT-9500x, HT-7450 |
1 year | 3 years | 5 years |
| 3-Year Limited Warranty WB 8.0, PC-350, WB 7.1, WB 5.1, ZeroG Volito, HT-7120, HT-135, HT-275 , HT-5040, HT-3300, ZG 2.0, ZeroG 3.0, Forti, WB 5.0, WB 2.0 |
1 year | 2 years | 3 years |
| 2-Year Limited Warranty iJOY 2720, iJOY 2580, iJOY 2310, iJOY Reveal, iJOY Active 2.0, iJOY 2.1, iJOY 4.0, iJOY Massage Anywhere, iJOY Total Massage |
90 days | 1 year | 2 years |
| 7-Year Perfect Chair Warranty (Applies to products purchased after January 5th, 2022) PC-610, PC-420, PC-600 |
7 years | 7 years | 7 years |
| 5-Year Perfect Chair Warranty (Applies to products purchased between March 1st 2018 - January 4th, 2022) PC-LiVE, PC-600, PC-610, PC-420 |
5 years | 5 years | 5 years |
| Perfect Chair Omni-Motion Warranty (Applies to products purchased before March 1st 2018) PC-610, PC-420, PC-600 |
3 years | 3 years | 5 years |
| Perfect Chair Series 2 Warranty PC-410, PC-500, PC-510 |
1 year | 3 years | 5 years |
| Perfect Chair Warranty PC-086, PC-085, PC-Rhapsody , PC-Tranquility, PC-8500, PCX-720 |
1 year | 2 years | 3 years |
| Perfect Chair Accessory Warranty Perfect Chair Laptop Desk, Perfect Chair Media Table, Perfect Chair Extending Footrest (If purchased within the same order, all PC Accessories inherit the warranty from the Perfect Chair Base it was purchased with. If purchased individually, PC Accessories come with our 1-Year Standard Warranty.) |
90 days | 1 year | 1 year |
| Effortless Exercise Warranty iJOY Board, iJOY Ride |
90 days | 1 year | |
| Targeted Relief Products HT-1350, HT-1340, Handhelds |
90 days | ||
| Targeted Relief Products Reflex4, Reflex6, Reflex SWING Pro, Reflex PRO, Reflex SOOTHE, Reflex SOL, Reflex5s, iJOY Foot & Calf, CirQlation 1, CirQlation 2, Reflex 2, HT-1355, HT-1360, Foot Spa, iJoy Foot, Reflex PopUp Foot Massager |
1 year | ||
| Factory Renewed Targeted Relief Products Reflex SOOTHE, Reflex SOL, Reflex4, Reflex6, Reflex PRO |
90 days | ||
| Relax The Back Zero Gravity Recliner Warranty Lito |
6 years | 6 years | 6 years |
| Elevo | 1 year | 3 years | 5 years |
| Perfect Chair PC-PRO Commercial Warranty | 3 years | 3 years | 3 years |
For products not listed or sold prior to April 1, 2011, please refer to the original product owner's manual.
What is not covered:
Warranties do not cover any loss or damage resulting from: improper installation; unauthorized repairs; alterations or modifications of original condition; improper use of electrical/power supply, loss of power; electrical disturbances and power surges; dropped product; a malfunction or damage resulting from improper or unreasonable use or maintenance; failure to follow operating instructions; transportation damage; theft; abuse; misuse; neglect; vandalism; or environmental conditions (fire, floods, rust, corrosion, sand, dirt, windstorm, hail, earthquake, or exposure to weather conditions); loss of use during the period the product is at a repair facility or otherwise awaiting parts or repair; and products purchased from unauthorized dealers. Damage incurred due to shipping and handling does not constitute a defect under this warranty.
How to request Warranty service:
All warranty service requires approval and authorization by Human Touch. Products require a Return Merchandise Authorization Number (RMA) for any returns. Products received without a valid RMA number that is clearly marked on the box will be refused. Human Touch will not issue Return Material Authorizations (RMAs) for:
— Buyer's remorse
— Freight damage for shipments to end-user, except for shipments direct from Human Touch
Proof of purchase (original receipt) is required for all warranty repairs or service. It is the responsibility of the consumer to: operate the equipment in a manner that is defined in the original owner's manual; promptly report any failures with the product; perform telephone, email and/or chat diagnostic procedures as instructed by Human Touch staff; and allow only authorized service professionals (supplied by Human Touch) to work on the product. Failure to adhere to these conditions could result in the warranty being voided.During the In-Home service and Parts warranty period, Human Touch, at its sole discretion, will repair or replace any defective part within a reasonable time frame. If a particular replacement part is not available, reasonable efforts will be made to locate a compatible replacement part. If a compatible part is not available, Human Touch may replace your product with a similar product. Under no circumstances shall the retail replacement value exceed the original net price paid for the product. In the event you choose not to accept a replacement for your product, Human Touch is no longer responsible for making repairs under the warranty coverage. For In-Home Service, Human Touch will arrange for all covered parts deemed necessary to be sent to the consumer and an authorized service provider to repair the product at the customer's residence at no charge to the customer. For any repairs needed during the Parts warranty coverage, Human Touch will provide parts at no cost; however consumer is responsible for any and all shipping, duties and brokerage fees. Structure warranty is limited to the wooden frame and/or welded parts of the frame for the product. If a replacement is issued under the Parts or Structure warranty period, consumer is responsible for shipping, duties and brokerage fees related to the replacement. Human Touch reserves the right to return a part or product. If it has been determined that a part and/or product must be returned to Human Touch, Human Touch is responsible for all shipping charges related to the return of the part and/or product. The consumer is financially responsible for providing the product in an acceptable physical condition. If a product/part is not returned to Human Touch, the consumer is responsible for properly disposing of the product. Alternatively, consumer can request Human Touch to remove the product and would be subject to an Environmental Disposal fee. Human Touch is not responsible for any applicable duties, taxes and brokerage fees associated with returned parts or products.
Consumer Warranty Limitations and Exclusions
Warranties are non-transferable and shall be in lieu of any other warranty, express or implied, including but not limited to any implied warranty or merchantability or fitness for particular use. Human Touch's sole liability and the purchaser's exclusive remedy shall be for the repair, or at Human Touch's option, for the replacement of the defective part. Notwithstanding the above, if replacements parts for defective materials are not available, Human Touch reserves the right to make substitutions in lieu of repair or replacement. Under no circumstance shall Human Touch or its representatives be liable for indirect, consequential, or incidental damages (including damages for lost profits, business interruption, bodily injury, medical, and the like), even if any party has been advised of the possibility of such damages. Warranties are only valid within the United States and Canada, provided the equipment has been operated according to the instructions accompanying it. Products or parts that are purchased via a non-authorized third party are not covered under manufacturer's warranty. The warranty only applies to the product and does not include any accessories or enhancements.Field Service is only available in the United States and major metropolitan areas in Canada. Field Service requires pre-approval and must be performed by Human Touch-authorized field service personnel to maintain warranty coverage. Softening/hardening of foams and filling composites in pillows, pads, and memory foam kits does not constitute a defect under this warranty as those items naturally change with use. Fading, wear and pilling of fabrics does not constitute a defect under this warranty as those conditions naturally occur with fabrics. Natural markings, grain, and dye variations in leather do not constitute a defect under this warranty, as no two pieces of leather are alike.Standard warranty coverage and liability obligations do not apply to rental or non-prescribed use locations or modes of operation not previously authorized by Human Touch. For questions on commercial, other non-residential use, refurbished, renewed, floor sample and "out-of-box" products, please contact our Customer Experience department.
Head-to-Toe Premium Protection Plans
For long-term peace of mind, Human Touch also offers attractive two- and five-year enhanced protection plans, providing you complete in-home service and parts head-to-toe coverage.
Easy Returns
- You can return your order for any reason within 30 days from the date you receive your delivery, no questions asked. Just contact us and we'll send a truck to pick it up.
- We don’t charge restocking fees on Osaki, Luraco, Synca, Human Touch, Infinity, Daiwa, Ogawa, Svago, JPMedics, Kyota, Inada, Dr. Boss, TruMedic, Titan, Breo, IB Wellness, or Apex products.
- So you would receive a full refund, minus $250 for shipping. However, we're committed to your satisfaction that we even offer you a free one-time exchange where you won't need to pay any shipping. We will pay to ship you a new chair that better suits your needs, and to ship your original chair back.
- Items must be in new condition and contain the original box and packaging materials. If you are getting white glove setup service, we advise you to instruct the delivery person to give you the boxes so you can keep them. If you received white glove delivery, $250 will be deducted from your refund for this service.
- To return your chair, it should be outside of your home, on the original shipping pallet, in the box (it does not need to be packed the same exact way it was delivered). Optional: if you want them to carry it out of your home and pack it up, you can upgrade to white glove return for $250.
- Orders outside of the 48 continental United States are subject to additional return shipping fees.
Exchanges
- Our goal is for you to ultimately enjoy the chair you'll be happy with for years. So if you don't love your massage chair, we will help you exchange to a chair of equal or higher price without the $250 shipping cost.
What are you looking for in a massage chair?
Since we are a leading distributor of all the top brands, we can save you lots of time by offering you an unbiased recommendation of the best chair for your specific needs, and that has the highest customer satisfaction rating. Call 888-612-8862 or chat with us for a free recommendation. Here are some points we take into consideration:
- Your height & weight
- Do you want a massage chair for general relaxation or to treat a specific body part?
- Your price range
Canceling an order
- If you cancel an order once it has been shipped, you will get a full refund minus $250. Please note that once it has shipped, then there has already been manpower and fuel costs associated with moving your chair and these costs are not refundable. We appreciate your understanding.
Safe Shipping Guarantee
- Each shipment is carefully inspected and well packaged so damages and defects are very rare. We guarantee you will receive exactly what you ordered. So if there is any issue, we'll take care of it at no charge, whether that means shipping a replacement chair or part.
How do I initiate a return?
- Simply contact us by emailing us, calling us or using our Contact Form. We will organize everything including scheduling a truck to pick it up from you and issuing your refund.
Financing - Pay over time
Your rate will be 0% APR or 10–36% APR based on credit, and is subject to an eligibility check. Options depend on your purchase amount, and a down payment may be required. Payment options through Affirm are provided by these lending partners: affirm.com/lenders
Step 1 - On any product page, just click the "Add to Cart" button and you'll be redirected to your shopping cart
Step 2 - On your shopping cart page, click the "Checkout Now" button
Step 3 - On the checkout page under Payment Information, select "Affirm" option.
Step 4 - Fill out the required billing information fields and click the "Place Order" button
Step 5 - On the Affirm page, enter your mobile number in the field provided and click the "Continue" button
Step 6 - Follow the instructions to complete your order. In the final window, tick the agreement box and click the "Confirm Loan" button.
Step 7 - You have successfully placed your order!
Get the buying power to shop for your massage chair now and enjoy the flexibility to pay over time. You can get 6 months special financing on purchases of $99 or more every time you shop with PayPal Credit. The application process is quite easy, here's how to do it:
Step 1 - Read the terms and fill out a quick application here.
Step 2 - After approval, browse for the massage chair you want to purchase and click the "Add to Cart" button. You'll be redirected to your shopping cart
Step 3 - On your shopping cart page, click the "Checkout with Paypal" button. You will be redirected to Paypal's website (or the Paypal app will open up when in mobile).
Step 4 - Continue w/ the process. On the payment page under "Pay with" section, look for and select the Paypal Credit option. It may look similar to this:
Step 5 - After successfully completing the process, an order confirmation email will be sent to you.
Price Match Guarantee
Price Match Guarantee
We are committed to offering you a deal you'll be happy with. So if you find a better offer elsewhere, let us know and we'll get you an instant price match.
2 Easy Ways to Get Your Price Match
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Online Chat
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Call or Email
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Free Shipping
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Shipping is free for all orders within the continental 48 states!
|
Do I need White Glove Setup or can I do it myself?
- The chairs are simple to setup. It only takes about 20 minutes. The only reason setup is required is because most chairs ship with the arms detached to make it narrower, lighter and easier to move into your home.
- The setup is basically just screwing the arms to the chair. It includes easy to follow instructions and does not require special tools or skills. There are also wheels on the bottom of the chair to make it easier to move.
- If you want them to setup the chair inside your home, please select the option for “White Glove Setup”. We don't recommend it for most people it because it's an easy way to save yourself the money. But we're happy to add it to your order if you'd like.
Canadian customers
- Yes, we ship massage chairs to Canada often. Total turnaround time is typically about 2 and a half weeks. Free shipping is included on all massage chairs priced above $4999.
- The only other cost you are responsible for is your local sales tax (5% to 13%, depending on your location). We cover all other import costs like duties and customs fees.
Save on Sales Tax
You won't have to pay sales tax on purchases from Easy Massage Chair.
We are only required to charge sales tax for deliveries to our NJ customers since our office is located in NJ. And for our NJ customers, we will pay your sales tax for you.
Charitable Giving
Supporting Our Frontline Health Workers
We donated a massage chair to the California Hospital Medical Center (CHMC) Foundation and Children's Specialized Hospital. We hope that by having a comforting corner to relax on, even for a short while, they would feel our appreciation for all the efforts that they do.
Helping The Homeless
We are also passionate about supporting the less fortunate. That's why when you purchase from EasyMassageChair.com, we donate a portion of the proceeds to the Salvation Army, a charity organization that operates shelters for the homeless and disaster relief to developing countries. Your support of this important cause is greatly appreciated and there is no additional cost to you.
Captain Paul Valverde of The Salvation Army in Morristown, NJ accepting a donation from Easy Massage Chair
Family Owned since '05
We are a family owned business founded in 2005. Customer satisfaction has always been our top priority and we feel our A+ Rating with the Better Business Bureau reflects this: 
Customer Reviews
We are honored by the reviews our customers have posted on trusted third party rating companies. Please click to read some of their comments :
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Our History
We aim to be the easiest place for you to shop for your massage chair. When shopping at our competitors sites for a massage chair, we found it to be tricky and even a little scary sometimes. At most of our competitors, we had difficultly contacting a real person at the company. And their return policies were unfriendly. Many of them stated that they would charge us exorbitant restocking fees.
We felt that you deserved a safer, easier, more comfortable shopping experience. That's why we founded Easy Massage Chair. To provide you with the easiest and safest massage chair shopping experience, we offer you our:
- industry leading 30 Day Returns policy
- Safe Shopping Guarantee
- Secure payment options from trusted companies including PayPal
- Quality customer service
- Our Price Match guarantee means you'll get our lowest price
- You can return your order within 30 days for any reason. We'll even pay for the return shipping.
- Just give us a call and we'll send a truck to pick it up.
- We don’t charge restocking fees on Osaki, Luraco, Daiwa, Human Touch, Infinity, Synca, Bodyfriend, Dr Fuji, TruMedic, Titan, Breo, IB Wellness, Apex, or Uknead products.
- So you would receive a full refund, minus $250 for the original shipping. Upgrades like assembly service are non refundable.
- We reserve the right to charge up to a 15% restocking fee on Inada, OHCO, Panasonic. D.Core and Positive Posture products.
- You can return your order within 30 days for any reason. We'll even pay for the return shipping and we don’t charge restocking fees.
- So you would receive a full refund, minus the actual original shipping cost (typically about $250 for standard shipping. Upgrades like assembly service are non refundable).
*And in home labor is covered for free for 1 year, so a technician would be sent to your location to provide service (everywhere within the 48 continental United States is covered).
See full terms in the "warranty" section of the page.*And in home labor is covered for free for 3 years, so a technician would be sent to your location to provide service (everywhere within the 48 continental United States is covered).
See full terms in the "warranty" section of the page.*In-home labor repair service means that a qualified technician would be sent to your location to provide service. This is provided for all locations within the 48 states
*In-home labor repair service means that a qualified technician would be sent to your location to provide service. This is provided for all locations within the 48 states
*In-home labor repair service means that a qualified technician would be sent to your location to provide service. This is provided for all locations within the 48 states
*In-home labor repair service means that a qualified technician would be sent to your location to provide service. This is provided for all locations within the 48 states
*In-home labor repair service means that a qualified technician would be sent to your location to provide service. This is provided for all locations within the 48 states
*In-home labor repair service means that a qualified technician would be sent to your location to provide service. This is provided for all locations within the 48 states
It includes a 3 year manufacturer warranty on the structure, 2 years warranty on the parts, and 1 year in-home service*.
*In-home labor repair service means that a qualified technician would be sent to your location to provide service. This is provided for all locations within the 48 states
*In-home labor repair service means that a qualified technician would be sent to your location to provide service. This is provided for all locations within the 48 states
**Any chair delivered to a commercial address is considered by the manufacturer as for commercial use.
*And in home labor is covered for free for 1 year, so a technician would be sent to your location to provide service (everywhere within the 48 continental United States is covered).
See full terms in the "warranty" section of the page.The Luraco i9 custom edition offers everything the regular luraco i9 does plus these additional benefits:
• Customized Remote screen with Owner’s name.
• Personalized Leather Name Tag of the owner on the headrest.
• Back up emergency power to restore the chair position if power is interrupted (Patented)
• Built-in Wireless Cell Phone Charging: Relax your body and recharge your phone at the same time.
• Luraco Blood Pressure Monitor: Usually an optional product but it is included free in Custom Edition for the family that wants the best of the best, the i9 custom edition delivers!
The Split L-Track takes all the benefits of an L-Track chair while also delivering a premium “stretch” massage that is found in S-Track chairs.
The new Butterfly technology is a unique 3D roller motion that feels unlike any other chair on the market.
Luraco made the i9 with all of these outstanding features wrapped in luxury-level and car-quality full leather making it unlike any other chair on the market.
They are for hand and forearm massages that are all patent pending.
As you relax in your chair, observe your blood pressure and heart rate improve over time.
The i9 brings more massage roller locations for additional and genuine massage experiences.
This feature allows another way to adjust the i9 to a personal body size.
Unique body and 2-position foot stretching. It features body swivel with twist stretching not found on any other products.
To give you better calf massager.
The i9 allows for up to 5 Different User’s to save their favorite chair settings!.
It allows user to fully customize their preferred level of massage comfort.
The 6 independent areas are neck, upper back, lower back, arms, calves and feet.
The languages are English, Vietnamese, Spanish, German, French, Japanese and Korean.
The 9 preset programs are Health, Morning Massage, Night Massage, Quick Massage, Shiatsu Massage, Soft Massage, Sport Massage, Stretch Massage and TV Mode.
Manual Settings are for targeted massage therapy to specific body parts which includes Kneading and Tapping with Variable Speed Controls.
Have a customized remote screen with owner’s name.
Personalized leather name tag of the owner on the headrest.
Back-up emergency power to restore the chair position if power is interrupted (Patented).
Relax your body and recharge your phone at the same time.
These are designed specifically to fit through standard size 30" household doorways.
Most chairs ship with the arms and/or leg rest detached to make it narrower, lighter and easier to move into your home. It includes easy instructions to put it together and it does not require special tools or skills. There are also wheels on the back of the chair.
White glove service can be added to your order to have delivery company do the indoor setup for you.
- Grade A means 100% functioning condition with no visible cosmetic flaws.
- Grade B means 100% functioning condition with minor cosmetic flaws.
Buy now and get your holiday savings! Plus you'll have 60 day price protection with your purchase. So if the advertised price goes lower than what you paid, we'll refund you the difference.