Ogawa Active XL Duo Massage Chair
Easy Returns
In Stock
Get it in 8-15 business days
Yes, We Price Match
Get the lowest price with free shipping and save on the sales tax.
• 3D + 2D Human-like Mechanism?
• Li Flex Track Massage from Neck to Buttock
• 6 Unique Massage Techniques
• 18 Auto Programs + 1 Manual + 5 Custom Massage
• Foot and Sole Roller Massage ?
• Heat Therapy for Legs, Lumbar?
• Shoulder Massage
• Arm massage
• Foot and Calf Massage
• 34 Airbags
• 5 Air intensity Levels
• Off-line voice control
• Smart dial
• Bluetooth Speaker for Music?
• Precise Body Scanning?
• Massage Time: 5-30 Minutes
• Wall Hugging / Space Saving , 11”?
• Automatic Calf Adjustment
• Colorful Smart Dial Embedded in Armrest
Description
Ogawa Active XL DUO
Dual Massage Engines
The Active XL DUO features dual massage engines that work independently to deliver precision and balance throughout the body. A 3D upper mechanism with adjustable intensity targets the neck, shoulders, and back, while a 2D human-like lower mechanism focuses on the lower back and glutes.
Li Flex Track
The patented Li Flex Track guides the massage rollers from neck to glutes, flexing at the pivot of the L to support a more natural lie-flat position. This design maintains smooth, continuous contact along the body while enhancing stretching and maximizing the benefits of Zero Gravity recline.
Air Compression Massage
34 airbags gently compress the shoulders, arms, calves, and feet to improve circulation, relieve tension, and enhance full-body relaxation.
Reflexology Foot Massage
Spinning foot rollers and gentle air compression target key pressure points to relieve tension, improve circulation, and rejuvenate tired feet.
Precise Body Scanning
Body scanning maps your shape for precise roller placement, ensuring a perfectly tailored and effective massage every time.
Chair Doctor
The Chair Doctor uses biometric sensors to measure your heart rate, stress levels, and blood oxygen, then designs a massage program based on your body’s current condition. Each session is personalized to deliver the most effective path to relaxation, recovery, and overall well-being.
Automatic Programs
With 18 automatic programs, one manual mode, and five custom slots, you can enjoy a massage tailored to any mood or need. Each program combines expert techniques for full-body relaxation, targeted therapy, or revitalizing stretch routines designed to optimize your comfort and results.
Patented Stretch Techniques
Five doctor-designed stretch programs, including Thai, Spinal Care, and Japanese, promote flexibility, relief, and deep relaxation.
Manual Programs
Customize your massage with spot, partial, or full-body options to target specific areas and match your exact preferences.
Custom Programs
Design and save your perfect massage routine for effortless access anytime, ensuring your preferred experience is always ready at a touch.
Space Saving Zero Gravity Recline
With just 11 inches of wall clearance and two Zero Gravity positions, this recline elevates your knees above your heart to relieve spinal pressure, improve circulation, and reduce blood pressure. The weightless position enhances relaxation while amplifying roller pressure for deeper relief and total-body comfort.
Smart Dial
The full-color LCD Smart Dial provides quick, intuitive control, much like a smartwatch. Simply rotate and select to adjust massage intensity, switch programs, activate heat therapy, and more, all within easy reach in a sleek, modern design.
Heat Therapy
Soothing heat in the legs and lumbar area helps relax muscles, ease tension, and improve circulation. The gentle warmth enhances every massage, allowing for deeper comfort and more effective relief.
Automatic Legrest
The automatic legrest extends and retracts to fit your height, ensuring perfect alignment and personalized comfort for users of all sizes.
Bluetooth Speakers
Built-in bluetooth speakers let you stream music, podcasts, or meditations in rich, immersive sound for a more relaxing experience.
USB Type-C
Stay connected and fully charged with the integrated USB-C port, allowing you to power your devices effortlessly while you relax. Simple and convenient.
Remote Control
A slim, easy-to-use LCD remote lets you navigate programs, adjust settings, and customize your massage with effortless control.
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Specifications
Free Shipping
 | Shipping is free for all orders within the continental 48 states!
|
Do I need White Glove Setup or can I do it myself?
- The chairs are simple to setup. It only takes about 20 minutes. The only reason setup is required is because most chairs ship with the arms detached to make it narrower, lighter and easier to move into your home.
- The setup is basically just screwing the arms to the chair. It includes easy to follow instructions and does not require special tools or skills. There are also wheels on the bottom of the chair to make it easier to move.
- If you want them to setup the chair inside your home, please select the option for “White Glove Setup”. We don't recommend it for most people it because it's an easy way to save yourself the money. But we're happy to add it to your order if you'd like.
Canadian customers
- Yes, we ship massage chairs to Canada often. Total turnaround time is typically about 2 and a half weeks. Free shipping is included on all massage chairs priced above $4999.
- The only other cost you are responsible for is your local sales tax (5% to 13%, depending on your location). We cover all other import costs like duties and customs fees.
Manufacturer's Warranty
This warranty is from the manufacturer so you can call them directly if you ever need service. Everywhere within the 48 continental United States is fully covered under this warranty.
This warranty includes a 3 years extended warranty that provides 3 year of In-Home Service and Parts coverage, and 5 years on the Framework — all at no additional cost to the customer.
A qualified technician would be sent to your home to provide service if you ever need it. You never have to ship the chair for service.
For the full warranty text, please click here
Warranty Information
- This warranty includes 3 years of In-Home Service, and Parts at no cost to the customer.
- This warranty includes structural framework coverage for all 5 (five) years at no additional cost to the customer.
Service and Technical Support
To ensure the highest level of quality and support services OGAWA has partnered with COZZIA to assist in all technical support and warranty issues. To receive OGAWA service customers may contact COZZIA’s customer service department at 1-877-977-0656 between 9:00 am and 5:00 pm PST, Monday through Friday for warranty or service issues. You also can email service@ogawaworldusa.com for any maintenance and service enquires.
Consumers are required to provide the unit serial number and dated proof of purchase (sales receipt) when they contact the OGAWA service department regarding a repair.
An OGAWA customer service representative will attend to most consumer inquiries, but in some cases, a technical service specialist will provide advanced support.
Non-warranty repair is provided on a “per incident” basis. OGAWA customer service will verify that the unit has failed and provide instructions for repairing a unit
All applicable repairs, parts, shipping, handling, local tax, and a “per incident” fee will be charged for non-warranty repairs and support calls.
Proof of purchase (original receipt) is required for all warranty repairs or services.
Product Repair
Many OGAWA product repairs may be performed by the consumer in their own home with parts and instructions supplied by OGAWA such as remote control replacements which don’t require a technician.
Canadian consumers may contact COZZIA’s customer service department at 1-877-977-0656 between 9:00 am and 5:00 pm PST, Monday through Friday for warranty or service issues.
Floor Models and Demonstration Units have a prorated warranty period that begins the day the model is placed on the floor and connected to an electrical outlet by a retail partner. Proof of purchase is required in order to obtain warranty service and parts. Non-warranty parts and service are available at a “per incident” charge.
Warranty Coverage Period – Warranty coverage starts at the time that the consumer PURCHASES their chair. Proof of purchase is required for all warranty repairs. The warranty time period is measured by continuous calendar days based on a seven-day week.
Field Service – COZZIA customer service department will diagnose and schedule an authorized service provider to repair the chair in the consumer’s residence. Refer to Consumer Warranty as to which products include field service.
Parts - All parts deemed necessary for repairs will be shipped to the consumer at no charge by the COZZIA service department.
Framework - COZZIA customer service department will diagnose and schedule an authorized service provider to repair the chair in the consumer’s residence. Refer to Consumer Warranty as to which products include field service.
Consumer Warranty Limitations and Exclusions
Warranties are only valid in the 48 contiguous United States and Canada and are contingent upon the consumer operating the chair according to the corresponding instruction manual.
The warranty only applies to OGAWA products and does not include any accessories or enhancements.
Field service requires pre-approval and must be performed by COZZIA’s authorized field service personnel. Field service is only available in the United States and in major metropolitan areas in Canada.
Softening of foams and filling composites in pillows, pads, and memory foam occurs naturally and does not constitute a defect under this warranty.
Fading, wear, and piling of fabrics occurs naturally and do not constitute a defect under this warranty.
Natural markings, grain, and dye variations in leather do not constitute a defect under this warranty.
Warranties do not cover any loss or damage resulting from improper installation, unauthorized repairs or modifications, improper use of electrical/power supply, loss of power, dropped product, a malfunction or damage of an operating part from a failure to provide manufacturer’s recommended maintenance, transportation damage, theft, abuse, misuse, neglect, vandalism, or environmental conditions (fire, floods, rust, corrosion, sand, dirt, windstorm, hail, earthquake, or exposure to weather conditions), loss of use during the period the product is at a repair facility, or otherwise awaiting parts or repair.
Damage due to shipping and handling does not constitute a defect under this warranty.
Under no circumstance shall OGAWA, COZZIA, or its representatives be liable for indirect, consequential, or incidental damages (including) damages for lost profits, business interruption, bodily injury, medical, and the like), even if any party has been advised of the possibility of such damages.
Warranties are non-transferable and shall be in lieu of any other warranty, express or implied, including but not limited to any implied warranty or merchantability, or fitness for a particular use.
OGAWA’s sole liability and the purchaser’s exclusive remedy shall be for the repair, or at COZZIA’s option, for the replacement of the defective part. Notwithstanding the above, if replacement parts for defective materials are not available, OGAWA reserves the right to make substitutions in lieu of repair or replacement.
All warranties begin on the DATE OF PURCHASE; no allowance or extension is offered for delivery and/or installation. Warranties do not apply to rental, business, commercial, institutional, or other non-residential users.
Easy Returns
- You can return your order for any reason, no questions asked, within 30 days of delivery (except Ceragem products which have a 14-day return period). Just contact us and we'll send a truck to pick it up.
- You receive a full refund, minus $250 for shipping. And we're so committed to your satisfaction that we even offer you a free one-time exchange where you won't need to pay any shipping. We will pay to ship you a new chair that better suits your needs, and to ship your original chair back.
- Items must be in new condition and contain the original box and packaging materials. If you are getting white glove setup service, we advise you to instruct the delivery person to give you the boxes so you can keep them. If you received white glove delivery, $250 will be deducted from your refund for this service.
- Please have the chair ready to be picked up (disassembled, packaged, and placed outside your home). If you would like assistance, you can add the optional white glove return service for $300 which includes disassembling, packing and moving the chair out of your home.)
- Orders outside of the 48 continental United States are subject to additional return shipping fees.
Exchanges
- Our goal is for you to ultimately enjoy the chair you'll be happy with for years. So if you don't love your massage chair, we will help you exchange to a chair of equal or higher price without the $250 shipping cost.
What are you looking for in a massage chair?
Since we are a leading distributor of all the top brands, we can save you lots of time by offering you an unbiased recommendation of the best chair for your specific needs, and that has the highest customer satisfaction rating. Call 888-612-8862 or chat with us for a free recommendation. Here are some points we take into consideration:
- Your height & weight
- Do you want a massage chair for general relaxation or to treat a specific body part?
- Your price range
Canceling an order
- If you cancel an order once it has been shipped, you will get a full refund minus $250. Please note that once it has shipped, then there has already been manpower and fuel costs associated with moving your chair and these costs are not refundable. We appreciate your understanding.
Safe Shipping Guarantee
- Each shipment is carefully inspected and well packaged so damages and defects are very rare. We guarantee you will receive exactly what you ordered. So if there is any issue, we'll take care of it at no charge, whether that means shipping a replacement chair or part.
How do I initiate a return?
- Simply contact us by emailing us, calling us or using our Contact Form. We will organize everything including scheduling a truck to pick it up from you and issuing your refund.
Financing - Pay over time
Your rate will be 0% APR or 10–36% APR based on credit, and is subject to an eligibility check. Options depend on your purchase amount, and a down payment may be required. Payment options through Affirm are provided by these lending partners: affirm.com/lenders
Step 1 - On any product page, just click the "Add to Cart" button and you'll be redirected to your shopping cart
Step 2 - On your shopping cart page, click the "Checkout Now" button
Step 3 - On the checkout page under Payment Information, select "Affirm" option.
Step 4 - Fill out the required billing information fields and click the "Place Order" button
Step 5 - On the Affirm page, enter your mobile number in the field provided and click the "Continue" button
Step 6 - Follow the instructions to complete your order. In the final window, tick the agreement box and click the "Confirm Loan" button.
Step 7 - You have successfully placed your order!
Get the buying power to shop for your massage chair now and enjoy the flexibility to pay over time. You can get 6 months special financing on purchases of $99 or more every time you shop with PayPal Credit. The application process is quite easy, here's how to do it:
Step 1 - Read the terms and fill out a quick application here.
Step 2 - After approval, browse for the massage chair you want to purchase and click the "Add to Cart" button. You'll be redirected to your shopping cart
Step 3 - On your shopping cart page, click the "Checkout with Paypal" button. You will be redirected to Paypal's website (or the Paypal app will open up when in mobile).
Step 4 - Continue w/ the process. On the payment page under "Pay with" section, look for and select the Paypal Credit option. It may look similar to this:
Step 5 - After successfully completing the process, an order confirmation email will be sent to you.
Price Match Guarantee
Fill out the from below or call 888-612-8862 to get your instant price match.
Free Shipping
| Shipping is free for all orders within the continental 48 states!
|
Do I need White Glove Setup or can I do it myself?
- The chairs are simple to setup. It only takes about 20 minutes. The only reason setup is required is because most chairs ship with the arms detached to make it narrower, lighter and easier to move into your home.
- The setup is basically just screwing the arms to the chair. It includes easy to follow instructions and does not require special tools or skills. There are also wheels on the bottom of the chair to make it easier to move.
- If you want them to setup the chair inside your home, please select the option for “White Glove Setup”. We don't recommend it for most people it because it's an easy way to save yourself the money. But we're happy to add it to your order if you'd like.
Canadian customers
- Yes, we ship massage chairs to Canada often. Total turnaround time is typically about 2 and a half weeks. Free shipping is included on all massage chairs priced above $4999.
- The only other cost you are responsible for is your local sales tax (5% to 13%, depending on your location). We cover all other import costs like duties and customs fees.
Save on Sales Tax
You won't have to pay sales tax on purchases from Easy Massage Chair.
We are only required to charge sales tax for deliveries to our NJ customers since our office is located in NJ. And for our NJ customers, we will pay your sales tax for you.
Charitable Giving
Supporting Our Frontline Health Workers
We donated a massage chair to the California Hospital Medical Center (CHMC) Foundation and Children's Specialized Hospital. We hope that by having a comforting corner to relax on, even for a short while, they would feel our appreciation for all the efforts that they do.
Helping The Homeless
We are also passionate about supporting the less fortunate. That's why when you purchase from EasyMassageChair.com, we donate a portion of the proceeds to the Salvation Army, a charity organization that operates shelters for the homeless and disaster relief to developing countries. Your support of this important cause is greatly appreciated and there is no additional cost to you.
Captain Paul Valverde of The Salvation Army in Morristown, NJ accepting a donation from Easy Massage Chair
Family Owned since '05
We are a family owned business founded in 2005. Customer satisfaction has always been our top priority and we feel our A+ Rating with the Better Business Bureau reflects this: 
Customer Reviews
We are honored by the reviews our customers have posted on trusted third party rating companies. Please click to read some of their comments :
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Our History
We aim to be the easiest place for you to shop for your massage chair. When shopping at our competitors sites for a massage chair, we found it to be tricky and even a little scary sometimes. At most of our competitors, we had difficultly contacting a real person at the company. And their return policies were unfriendly. Many of them stated that they would charge us exorbitant restocking fees.
We felt that you deserved a safer, easier, more comfortable shopping experience. That's why we founded Easy Massage Chair. To provide you with the easiest and safest massage chair shopping experience, we offer you our:
- industry leading 30 Day Returns policy
- Safe Shopping Guarantee
- Secure payment options from trusted companies including PayPal
- Quality customer service
- Our Price Match guarantee means you'll get our lowest price
- You can return your order for any reason, no questions asked, within 30 days of delivery (except Ceragem products which have a 14-day return period). We'll even pay for the return shipping.
- Just give us a call and we'll send a truck to pick it up.
- We don’t charge restocking fees on Osaki, Luraco, Daiwa, Human Touch, Infinity, Synca, Bodyfriend, Dr Fuji, TruMedic, Titan, Breo, IB Wellness, Apex, or Uknead products.
- So you would receive a full refund, minus $250 for the original shipping. Upgrades like assembly service are non refundable.
- We reserve the right to charge up to a 15% restocking fee on Inada, OHCO, Panasonic. D.Core and Positive Posture products.
- You can return your order for any reason, no questions asked, within 30 days of delivery (except Ceragem products which have a 14-day return period). We'll even pay for the return shipping and we don’t charge restocking fees.
- So you would receive a full refund, minus the actual original shipping cost (typically about $250 for standard shipping. Upgrades like assembly service are non refundable).
*And in home labor is covered for free for 1 year, so a technician would be sent to your location to provide service (everywhere within the 48 continental United States is covered).
See full terms in the "warranty" section of the page.*And in home labor is covered for free for 3 years, so a technician would be sent to your location to provide service (everywhere within the 48 continental United States is covered).
See full terms in the "warranty" section of the page.*In-home labor repair service means that a qualified technician would be sent to your location to provide service. This is provided for all locations within the 48 states
*In-home labor repair service means that a qualified technician would be sent to your location to provide service. This is provided for all locations within the 48 states
*In-home labor repair service means that a qualified technician would be sent to your location to provide service. This is provided for all locations within the 48 states
*In-home labor repair service means that a qualified technician would be sent to your location to provide service. This is provided for all locations within the 48 states
*In-home labor repair service means that a qualified technician would be sent to your location to provide service. This is provided for all locations within the 48 states
*In-home labor repair service means that a qualified technician would be sent to your location to provide service. This is provided for all locations within the 48 states
It includes a 3 year manufacturer warranty on the structure, 2 years warranty on the parts, and 1 year in-home service*.
*In-home labor repair service means that a qualified technician would be sent to your location to provide service. This is provided for all locations within the 48 states
*In-home labor repair service means that a qualified technician would be sent to your location to provide service. This is provided for all locations within the 48 states
**Any chair delivered to a commercial address is considered by the manufacturer as for commercial use.
*And in home labor is covered for free for 1 year, so a technician would be sent to your location to provide service (everywhere within the 48 continental United States is covered).
See full terms in the "warranty" section of the page.The Luraco i9 custom edition offers everything the regular luraco i9 does plus these additional benefits:
• Customized Remote screen with Owner’s name.
• Personalized Leather Name Tag of the owner on the headrest.
• Back up emergency power to restore the chair position if power is interrupted (Patented)
• Built-in Wireless Cell Phone Charging: Relax your body and recharge your phone at the same time.
• Luraco Blood Pressure Monitor: Usually an optional product but it is included free in Custom Edition for the family that wants the best of the best, the i9 custom edition delivers!
The Split L-Track takes all the benefits of an L-Track chair while also delivering a premium “stretch” massage that is found in S-Track chairs.
The new Butterfly technology is a unique 3D roller motion that feels unlike any other chair on the market.
Luraco made the i9 with all of these outstanding features wrapped in luxury-level and car-quality full leather making it unlike any other chair on the market.
They are for hand and forearm massages that are all patent pending.
As you relax in your chair, observe your blood pressure and heart rate improve over time.
The i9 brings more massage roller locations for additional and genuine massage experiences.
This feature allows another way to adjust the i9 to a personal body size.
Unique body and 2-position foot stretching. It features body swivel with twist stretching not found on any other products.
To give you better calf massager.
The i9 allows for up to 5 Different User’s to save their favorite chair settings!.
It allows user to fully customize their preferred level of massage comfort.
The 6 independent areas are neck, upper back, lower back, arms, calves and feet.
The languages are English, Vietnamese, Spanish, German, French, Japanese and Korean.
The 9 preset programs are Health, Morning Massage, Night Massage, Quick Massage, Shiatsu Massage, Soft Massage, Sport Massage, Stretch Massage and TV Mode.
Manual Settings are for targeted massage therapy to specific body parts which includes Kneading and Tapping with Variable Speed Controls.
Have a customized remote screen with owner’s name.
Personalized leather name tag of the owner on the headrest.
Back-up emergency power to restore the chair position if power is interrupted (Patented).
Relax your body and recharge your phone at the same time.
These are designed specifically to fit through standard size 30" household doorways.
Most chairs ship with the arms and/or leg rest detached to make it narrower, lighter and easier to move into your home. It includes easy instructions to put it together and it does not require special tools or skills. There are also wheels on the back of the chair.
White glove service can be added to your order to have delivery company do the indoor setup for you.
Buy now and get your holiday savings! Plus you'll have 60 day price protection with your purchase. So if the advertised price goes lower than what you paid, we'll refund you the difference.