Luraco Model 3 Hybrid SL Medical Massage Chair
$1000 off til June 22
▶ Proudly Designed & Built in the USA
Luraco is one of the only massage chair brands that engineers, manufactures, and supports its chairs entirely in Arlington, Texas — backed by US-based customer service and genuine American quality control. When you buy Luraco, you're supporting American workers and getting a chair built to US safety and engineering standards.
▶ Patented Split L-Track (Hybrid SL Track)
Luraco's patented Split Track combines the full-body coverage of an L-Track with the superior spinal stretching of an S-Track — giving you the best of both in one chair. The 60-inch roller path reaches from your neck all the way to your glutes.
▶ 3D Butterfly Technology Robotic Rollers
Luraco's patented Butterfly rollers expand and contract to wrap around your spine, mimicking the feeling of real hands working across your back. With 5 intensity levels and 6 independently controlled zones, the massage adapts precisely to your body.
▶ Full-Body Stretching
Advanced full-body stretch targets your back, lower back, and feet simultaneously — relieving tension and improving flexibility with every session. Air compression also delivers a satisfying body twist stretch to loosen tight muscles.
▶ Three-Stage Footrest with Patented Roller Mechanism
The three-stage footrest features Luraco's patented advanced roller mechanism to deeply massage your feet and calves — not just squeeze them with air bags. It also extends up to 8 inches to comfortably accommodate taller users.
▶ Zero Gravity Positioning
Zero Gravity reclines you to a neutral posture that takes pressure off your spine and promotes deeper relaxation — the same position NASA uses for astronaut launches. This position also enhances the effectiveness of every massage technique.
▶ Patented Position-Adjustable Shoulder & Bicep Massagers
Unlike fixed arm massagers, these patented adjustable shoulder and bicep airbags reposition to match your height — ensuring a precise, comfortable fit for users of all sizes, including those up to 6'10".
▶ Adjustable Heat for Lower Back & Feet
Targeted heat therapy for your lower back and feet helps loosen tight muscles, improve circulation, and deepen your overall relaxation. Adjustable settings let you dial in exactly the warmth you need.
▶ Patented Noise Reduction Technology
Luraco's patented noise reduction engineering makes the Model 3 Hybrid SL one of the quietest massage chairs on the market — so you can fully unwind without the distraction of mechanical noise.
▶ Touchscreen Controller with 5 User Profiles
A modern touchscreen puts 9 auto massage programs and full manual controls at your fingertips. Save personalized settings across 5 individual user profiles so every member of the family gets their perfect massage at the push of a button.
▶ Wireless Speaker & 7-Language Voice System
Stream your own music via the built-in 10W wireless speaker, or enjoy 5 pre-loaded relaxation tracks. The chair also responds to your commands in 7 languages (English, Spanish, French, German, Japanese, Vietnamese, and Korean) for a seamless, guided experience.
▶ Over-the-Air (OTA) WiFi Software Updates
Your chair gets better over time — Luraco pushes free software improvements directly to your chair via WiFi, just like a smartphone. This future-proof feature is only possible because Luraco designs and builds its chairs right here in the USA.
▶ FDA Registered & UL / CE Certified
The Model 3 Hybrid SL is FDA registered and UL/CE certified — meeting the strictest electrical safety standards required for both home and commercial use. Most imported massage chairs do not carry these certifications.
▶ Built for American Bodies (Up to 6'10" / 300 lbs)
Designed and engineered in Arlington, Texas specifically for American users — the Model 3 accommodates heights up to 6'10" and weights up to 300 lbs, outperforming imported chairs that fall short for larger body types.
▶ Automotive-Grade Leather with 10-Year Warranty
Every surface of the chair is covered in premium automotive-grade leather — and Luraco backs it with a 10-year leather warranty, the best in the massage chair industry. It's built to look and feel exceptional for years to come.
▶ Optional Blood Pressure & Heart Rate Monitor
An integrated blood pressure and heart rate monitor (available as an option) lets you track your wellness stats right from the chair — a feature typically found only in clinical or medical-grade equipment.
Description
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Integrated Blood Pressure and Heart Rate Monitor (Optional)
Track your cardiovascular readings at the moment your body is most accessible to measurement — immediately before or after a session, when you are already at rest.
An integrated blood pressure and heart rate monitor is available as an optional add-on for the Model 3 Hybrid SL. For buyers who monitor their cardiovascular health regularly — particularly those managing hypertension, recovery from cardiac events, or stress-related health goals — adding this feature turns every session into a wellness check-in. Call 888-612-8862 to add this option to your order.
Questions about the Model 3 Hybrid SL? Our experts have helped thousands of buyers since 2005.
Call 888-612-8862

Our Expert Take on the Luraco Model 3 Hybrid SL
We have been selling massage chairs since 2005, and we can say without hesitation that the Luraco Model 3 Hybrid SL occupies a genuinely distinct category in the market. It is not simply a good massage chair — it is the only American-made medical massage chair available at a price that most serious buyers can actually consider. Luraco built this chair specifically as the more accessible sibling of their flagship i9 Max Plus, bringing the same two core inventions — the patented Split L-Track and the 3D Butterfly roller technology — to a wider audience. Both of those patents are real engineering achievements that Luraco has defended in the U.S. Patent Office, and neither exists in any other brand.
The Split L-Track is the feature we explain most often to buyers who have been disappointed by other chairs. Every other track on the market requires a trade-off: you get glute coverage or you get a proper spinal stretch, but not both. The Split L-Track delivers both from the same 60 inches of roller travel. If you have chronic tension at the base of your spine, in your sacrum, or through your glutes — the areas that most single-mechanism chairs with S-Tracks simply never reach — the Model 3 addresses that directly. The 3D Butterfly rollers add a spreading and converging motion that most users describe as the closest they have ever felt to actual hands-on work from a machine. Five True 3D intensity levels let you start where your body is today and work deeper as your muscles adapt.
The certifications matter in a practical way. UL certification is not a rubber stamp — it requires extensive independent laboratory testing of electrical components and systems, and it is a legal requirement before a massage chair can be used in any commercial or healthcare facility in the United States. No imported brand has obtained it. FDA registration as a medical device means the chair has met federal standards for therapeutic claims. If you are spending this much on your health, knowing the chair was held to verifiable, independent standards is worth more than a spec sheet promise from an overseas factory.
The warranty is the most visible evidence of Luraco’s confidence in their own engineering. Three years of in-home service means a certified Luraco technician travels to your home if anything needs attention — you do not pack and ship a 310-pound chair anywhere. The 10-year leather warranty is longer than the total warranty most competing brands offer on the entire chair. And the OTA WiFi update capability means Luraco can push software improvements to your chair automatically over its lifetime, which is only possible because they control the full hardware and software stack in-house, in Texas.
This is the chair we recommend for buyers who have tried other chairs and found them inadequate, for tall users who have been told before that a chair should fit them but found it did not, for anyone managing chronic back pain or spinal stiffness who wants verified therapeutic engineering behind their investment, and for households where multiple people need a chair that can be precisely configured for each of them. Call 888-612-8862 and we will tell you directly whether this is the right chair for your situation — or which Luraco model is.
What We Love
- The only Made-in-USA medical massage chair — FDA Registered, UL Certified, CE Listed. Certifications that are legally required for commercial use and that no imported chair brand has obtained.
- Patented Split L-Track (60 inches) — The first and only track that simultaneously delivers L-Track glute coverage and S-Track spinal stretch. Eliminates the most common complaint about every other chair: that it reaches one area or the other, never both.
- 3D Butterfly Technology rollers — Protected by multiple U.S. patents. The spreading-and-converging roller motion produces a more convincing human-hands sensation than standard 3D rollers, 4D, or 5D marketing from competitors.
- Full-body stretch plus body twisting — Simultaneous powered stretch at back, lower back, and feet, plus lateral lumbar rotation by air compression. Addresses the rotational stiffness that other stretch programs skip entirely.
- Patented position-adjustable shoulder massagers — Physically repositions to your height so the air compression lands on your actual shoulder. Meaningful for anyone outside average height who has been let down by fixed-position armrests.
- 6-zone independent intensity control at 5 true 3D levels — Each body zone adjusted separately, through genuine roller depth rather than motor speed simulation. One of the most precise intensity frameworks available at any price.
- OTA WiFi software updates — The chair improves automatically over time. Only possible because Luraco controls the full product in-house in the USA — no imported chair brand offers this.
- Best-in-industry warranty — 3 years in-home labor (a technician comes to you), 5 years parts, 10 years on the leather. The leather warranty alone is longer than the total warranty most competing brands offer.
- Patented noise reduction — Currently considered the quietest chair on the market. A meaningful quality-of-life detail that owners in shared households mention consistently.
- Designed for American bodies — Accommodates users from 4 feet 7 inches to 6 feet 10 inches and up to 300 lbs. The adjustable shoulder massagers and 8-inch footrest extension reflect a design that takes the full height range seriously.
Worth Knowing
- All five intensity levels are genuinely substantive — Even level one delivers real, perceptible pressure. This is not a chair for buyers who want a feather-light or purely relaxation-style experience. If your primary goal is the softest possible touch, another model may be a better match. If you want therapeutic depth with control over how deep, this delivers it at every level.
- Heat covers two zones, not three — The Model 3 provides independent heat at the lower back and feet. It does not include dedicated hand heat. If targeted hand warmth is important to you, the Luraco i9 Max Plus adds a third heat zone for the hands alongside its dedicated hand roller system.
- The blood pressure monitor is an optional add-on, not included — If cardiovascular monitoring is a priority, confirm you have added this option before placing your order. Call 888-612-8862 and we will make sure your configuration is correct.
Our Verdict
The Luraco Model 3 Hybrid SL is the entry point into genuinely certified American-made massage chair engineering — and it brings the two most important Luraco patents (Split L-Track and 3D Butterfly rollers) without compromise. Best for buyers with chronic back pain who need full glute-to-neck coverage, tall users who have been let down by imported chairs, active individuals who want real stretch and recovery capability, and anyone for whom verified American manufacturing and medical-grade certification matter. Look elsewhere if your primary goal is an extremely gentle massage, or if dedicated hand rollers and powered arm stretching are your top priority — in that case, the i9 Max Plus is worth the step up.
Call 888-612-8862
Tell us what you need and we’ll narrow it down in about 2 minutes.
Who Is This Chair Best For?
The Chronic Back Pain Sufferer
You have tension at the base of your spine, through your sacrum, or into your glutes — the areas that most chairs never reach. The Split L-Track’s 60 inches of coverage paired with zero gravity recline and the full-body stretch program addresses exactly this pattern, systematically and repeatedly, at the end of every day you choose.
The Tall or Larger-Frame User
Most imported massage chairs are sized for average dimensions and frequently leave taller or broader users with rollers that miss the mark, shoulder airbags that press into the upper arm, and footrests that do not extend far enough. The Model 3 was specifically engineered for American bodies up to 6 feet 10 inches and 300 lbs. The adjustable shoulder massagers and 8-inch footrest extension are built precisely to address this.
The Healthcare-Conscious Buyer
You want to know exactly what you are investing in — not a marketing claim, but a verifiable engineering standard. FDA Registration, UL Certification, CE Listing, and in-home warranty service backed by a US-based manufacturer give you the accountability that a product assembled overseas simply cannot offer. This chair was built and tested to medical device standards.
When to Consider a Different Chair
If a very soft or gentle massage is your primary requirement, the Model 3 Hybrid SL’s minimum setting may still be firmer than you prefer. A chair with a wider low-end intensity range may be a better fit for purely relaxation-focused use.
If dedicated hand rollers, powered hand-and-arm stretching, and a third heat zone are important to you, the Luraco i9 Max Plus adds those features directly. Both chairs share the Split L-Track and Butterfly roller foundation — the i9 Max Plus layers additional patented hand and arm features on top. Call 888-612-8862 and we will explain the specific differences in about two minutes.
Not sure whether the Model 3 or i9 Max Plus is right for you?
Our experts have helped thousands of buyers since 2005 — tell us what matters to you, and we’ll narrow it down in about 2 minutes. Call 888-612-8862 or chat with us now.
Compare Luraco Models
Click any underlined term for a plain-language explanation.
| Feature | Model 3 Hybrid SL | i9 Max Plus | i9 Max Plus SE |
|---|---|---|---|
Intensity Range (What’s this?)True 3D = the rollers physically extend deeper into tissue at each level — not just faster motor speed. 5 levels across 6 independently adjustable body zones: neck, upper back, lower back, arms, calves, and feet. | 5 levels / 6 zones (True 3D) | 5 levels / 6 zones (True 3D) | 5 levels / 6 zones (True 3D) |
Roller Technology (What’s this?)3D Butterfly = Luraco’s patented rollers that open and converge as they travel, replicating two thumbs working down the spine. The i9 Max Plus SE runs two complete Butterfly assemblies simultaneously. | 3D Butterfly | 3D Butterfly | 2x 3D Butterfly (simultaneous) |
Track Type / Length (What’s this?)Split L-Track = Luraco’s patented design that delivers both L-Track glute coverage and S-Track spinal stretch in a single 60-inch track. All three chairs share this innovation. | Split L-Track / 60 in. | Split L-Track / 60 in. | Split L-Track / 60 in. |
| Full-Body Stretch + Body Twisting | Yes | Yes | Yes |
Powered Easy-Entry Armrests (What’s this?)A patented mechanism that slides the armrests back automatically so you can enter and exit the chair without climbing over them — especially meaningful for seniors or anyone with limited hip or knee mobility. | — | Yes (patented) | Yes (patented) |
Patented Hand Rollers (What’s this?)An industry first: dedicated rollers inside the armrest target palm and finger pressure points alongside air compression — meaningful relief for keyboard workers and detail tradespeople. | — | Yes (patented) | Yes (patented) |
| Heat Zones | Lower back + feet | Lower back + hands + feet | Lower back + hands + feet |
| Blood Pressure Monitor | Optional add-on | Optional add-on | Included |
| Emergency Backup Power | — | — | Yes |
Warranty (What’s this?)In-home labor means a certified Luraco technician comes to your home for service — you never ship the chair. All three chairs share the same industry-leading warranty structure. | 3yr labor / 5yr parts / 10yr leather | 3yr labor / 5yr parts / 10yr leather | 3yr labor / 5yr parts / 10yr leather |
| Made in USA | Yes (Arlington, TX) | Yes (Arlington, TX) | Yes (Arlington, TX) |
Frequently Asked Questions
What makes the Model 3 Hybrid SL different from other massage chairs at this price?
Three things set it apart in ways no other chair in the category can replicate. First, the patented Split L-Track delivers 60 inches of coverage from neck to glutes while also enabling a proper spinal decompression stretch — something no other track design achieves simultaneously. Second, the 3D Butterfly rollers produce a more realistic hands-on sensation through a patented spreading-and-converging motion that standard rollers do not replicate. Third, it is the only massage chair in the world that is FDA Registered, UL Certified, and CE Listed — certifications that require independent laboratory testing no imported brand has submitted to. Call 888-612-8862 and we will explain exactly how these features address your specific situation.
How is it different from the Luraco i9 Max Plus?
Both chairs share the Split L-Track, 3D Butterfly roller technology, OTA WiFi updates, the 7-language voice system, and the industry-leading warranty. The i9 Max Plus adds three features not present in the Model 3: patented powered easy-entry armrests (the armrests slide back automatically for effortless entry and exit), patented dedicated hand rollers in the armrest that target palm and finger pressure points, and a third heat zone for the hands. The i9 Max Plus SE adds a second simultaneous Butterfly roller assembly, a built-in blood pressure monitor, emergency backup power, and wireless Qi phone charging. If hand and arm massage are your primary concern, the i9 Max Plus is worth the step up. If back coverage, stretch, and core Luraco engineering are your focus, the Model 3 delivers them completely. Call 888-612-8862 and we will tell you which fits your situation.
How does the return policy work?
We offer easy, no-questions-asked 30-day returns. If the Model 3 is not the right fit within 30 days of delivery, contact us and we will send a truck to pick it up — there is no freight for you to arrange or coordinate. We have maintained an A+ BBB Rating since 2005, and standing behind our returns is a core part of how we have kept it.
What does the warranty cover, and does a technician come to my home?
Yes — the warranty includes 3 years of in-home service covering both parts and labor at no charge to you. A certified Luraco technician comes to your home during this period. You never pack or ship the chair to a service center. Years 4 and 5 include parts coverage only. The leather is separately warranted for 10 years — the best leather warranty in the industry, longer than the total warranty most competing brands offer on their entire chair. An optional 2-year extended warranty is also available for home-use buyers, extending comprehensive coverage further. Warranty service is handled through Luraco’s US-based team in Arlington, Texas. Call 888-612-8862 with any warranty questions.
What is the user height and weight limit?
The Model 3 Hybrid SL accommodates users from 4 feet 7 inches to 6 feet 10 inches tall and up to 300 pounds. Luraco designed this chair specifically for American body dimensions, which are generally larger than those of most imported chairs built to Asian body averages. The footrest extends up to 8 inches to adjust for leg length, and the patented position-adjustable shoulder massagers reposition to align with users across the full height range. Call 888-612-8862 with specific fit questions and we will give you a direct answer.
How much space does the chair need?
The Model 3 Hybrid SL is approximately 48 inches tall, 38 inches wide, and 87 inches long when fully reclined. It is not a space-saving chair — we recommend at least 12 to 18 inches of clearance between the back of the chair and the nearest wall, and ensuring the full 87-inch reclined length is unobstructed. Call 888-612-8862 if you have questions about placement and we will help you plan before your delivery.
Why buy from Easy Massage Chair?
We have been family-owned since 2005 with an A+ BBB Rating for over 20 years, selling massage chairs exclusively the entire time. We offer a best price guarantee, free shipping, and no sales tax outside of New Jersey. Every chair ships 100% brand new from the manufacturer. When you call 888-612-8862, you speak with someone who knows these chairs from direct experience — not a script.
What financing is available?
We offer financing through Affirm (0%–36% APR based on creditworthiness; check your rate at checkout without affecting your credit score) and PayPal Credit (0% interest for eligible buyers for up to 6 months).
Is the Model 3 worth it compared to ongoing massage appointments?
For consistent users, the economics typically compare favorably to professional massage within 18 to 24 months. More importantly, the Model 3 is one of the few chairs that owners with extensive professional massage experience describe as producing genuinely therapeutic results — not merely convenient ones. The Split L-Track coverage, Butterfly rollers, and full-body stretch together produce a session that is qualitatively different from other chairs they have tried. Call 888-612-8862 for an honest assessment of whether this chair addresses your specific situation.
Researching massage chairs takes time.
Our experts have helped thousands of buyers since 2005 — tell us what matters to you, and we’ll narrow it down in about 2 minutes. Call 888-612-8862 or chat with us now.
Specifications
| Specification | Detail |
|---|---|
| User Maximum Weight | 300 lb (136 kg) |
| Recommended User Height | 4′7″ – 6′10″ (140 – 208 cm) — designed for American body types |
| Dimensions – Upright (W × H) | 65"L X 38"W X 48"H |
| Dimensions – Reclined (Max Length) | 87"L X 38"W X 47"H |
Massage Technology (What’s this?)Luraco’s patented 3D Butterfly Technology uses dual independent roller mechanisms rather than one. The upper set targets the neck and shoulders while the lower “Butterfly” quad-roller covers the mid-back and glutes simultaneously — replicating the feel of two therapist hands working at once. The 3D dimension means roller depth (pressure into the back) is adjustable across 5 intensity levels. | Patented 3D Butterfly Technology — Dual Robotic Roller Mechanisms |
Roller Track (What’s this?)The patented Split L-Track is Luraco’s unique hybrid design: the track physically separates into two segments that can move independently. This gives you the full-length glute-and-hamstring coverage of an L-Track and the deep spinal stretch capability normally only possible on an S-Track — something no fixed single-rail track can do. | Patented Split L-Track — 60″ roller coverage |
Body Scan Technology (What’s this?)Before each session the chair scans your spine and shoulder position to map your unique body profile. That map is stored in your personal user profile so future sessions start immediately without rescanning — especially useful for households with multiple users. | Automatic body scan; profile saved per user |
| Auto Programs | 9 — Health, Soft, Demo, Morning, Night, Sport, Shiatsu, TV/Recliner, Sleep |
| Massage Techniques (Manual) | 6 styles — Kneading, Tapping, Combo, Rolling, Swedish, Shiatsu; independent rhythm & speed controls for Kneading and Tapping |
| Intensity Control | 5 levels across 6 body sections (neck/shoulders, upper back, mid-back, lower back, glutes, legs) |
Stretching (What’s this?)The Split Track design enables three distinct stretch modes unavailable in single-rail chairs. Spinal stretch extends the back segments while the lower section holds the hips. Body-twisting stretch uses alternating left-right airbag inflation to rotate the lumbar spine. Foot and leg stretch extends the footrest while airbags anchor the calves — decompressing the lower back and lengthening the hamstrings. | Full-body stretching: spinal, lower-back, foot & leg; body-twisting stretch by air compression |
| Recline Range | 120° – 170° |
Zero Gravity (What’s this?)NASA-inspired zero-gravity positioning reclines the chair until the legs rise to heart level, distributing body weight evenly and removing spinal compression. In this posture, the roller pressure feels noticeably deeper because gravity is no longer working against it. | Zero Gravity (neutral posture position) |
| Air Compression Massage | 100 airbags — shoulders, upper arms, arms & forearms, hands, lumbar, seat & hips/thighs, calves, feet; 5 adjustable intensity levels |
| Heat Therapy | Lower back & feet — 5 selectable heat settings |
| Foot Massage | 3-stage footrest with patented advanced roller mechanism — triple foot rollers plus airbag compression |
| Calf Massage | Calf rollers with air compression |
| Footrest Extension | Up to 8″ automatic extension |
| Shoulder & Bicep Massagers | Patented position-adjustable bicep & shoulder massagers — repositionable to fit different user heights |
| Controller | Wireless touchscreen controller (smartphone-platform interface) |
| Voice Response System | 7 languages — English, Spanish, French, German, Japanese, Korean, Vietnamese |
| Audio System | 10W Wireless Bluetooth speaker; 5 built-in relaxation tracks; password-secured streaming |
| Charging | USB phone charging port |
Software Updates (What’s this?)Over-The-Air (OTA) updates push new firmware directly to the chair via your home WiFi — no technician visit required. Because Luraco is US-based, these updates can be developed and deployed rapidly. This means your chair can gain new features or performance improvements after purchase, similar to how smartphones receive software updates. | Unlimited Over-The-Air (OTA) WiFi software updates |
| User Memory Profiles | 5 independent user profiles (saves body scan data & custom program preferences per user) |
| Session Timer | Up to 30 minutes; Pause & Resume button included |
Health Monitoring (What’s this?)An integrated blood pressure cuff and heart rate monitor can be added as an optional accessory. Readings are taken during or before your session and can inform which massage program the chair selects. This is particularly relevant for users who manage cardiovascular conditions and want to monitor vitals in a relaxed seated position. | Optional integrated blood pressure & heart rate monitor add-on |
Noise Reduction (What’s this?)Luraco holds a US patent on the acoustic dampening system used in the Model 3 Hybrid SL. The chair is independently rated as one of the quietest massage chairs on the market — important for home use in shared living spaces, or for users who are sensitive to mechanical noise during relaxation. | Patented noise reduction technology |
| Chair Weight | ~310 lb (~141 kg) |
| Space-Saving Technology | No — standard recline; wall clearance required |
| Minimum Door Width Required | At least 38″ (chair is ~38″ wide); confirm exact clearance in user manual |
| Upholstery | Full automotive-grade genuine leather — entire chair including back, seat, armrests, and footrest |
| Power Consumption | ~200 Watts (max) |
Safety Certifications (What’s this?)UL (Underwriters Laboratories) certification means the chair has been independently tested and confirmed to meet strict US electrical safety standards — required by OSHA for any massage chair used in a commercial business setting. The FDA registration classifies it as a medical-grade device. CE marking confirms compliance with European health and safety standards. Most imported massage chairs do not carry all three designations simultaneously. | FDA Registered • UL Certified • CE Listed |
| Patents | 9 U.S. Invention Patents & 3 Patents Pending |
| Country of Manufacture | United States (Arlington, TX) — FTC Qualified Made in U.S.A. |
Free Shipping
![]() | Shipping is free for all orders within the continental 48 states!
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Do I need White Glove Setup or can I do it myself?
- The chairs are simple to setup. It only takes about 20 minutes. The only reason setup is required is because most chairs ship with the arms detached to make it narrower, lighter and easier to move into your home.
- The setup is basically just screwing the arms to the chair. It includes easy to follow instructions and does not require special tools or skills. There are also wheels on the bottom of the chair to make it easier to move.
- If you want them to setup the chair inside your home, please select the option for “White Glove Setup”. We don't recommend it for most people it because it's an easy way to save yourself the money. But we're happy to add it to your order if you'd like.
Canadian customers
- Yes, we ship massage chairs to Canada often. Total turnaround time is typically about 2 and a half weeks. Free shipping is included on all massage chairs priced above $4999.
- The only other cost you are responsible for is your local sales tax (5% to 13%, depending on your location). We cover all other import costs like duties and customs fees.
Manufacturer's Warranty
This warranty is from the manufacturer so you can call them directly if you ever need service. Everywhere within the 48 continental United States is fully covered under this warranty.
This item includes a 5 year Manufacturer's Warranty on the parts, 3 years in home labor service and 10 years warranty on Leather.
A qualified technician would be sent to your home to provide service if you ever need it. You never have to ship the chair for service.
For the full warranty text, please click here

WARRANTY INFORMATION:
Introduction
Luraco Health & Beauty, LLC is dedicated to offering our valued customers the best massage chair buying experience available. As part of this commitment, the company works very hard to provide customers with the best warranty plan available. With the high-quality materials used in i9 Max Series and redundancy in system reliability, Luraco is proud to offer the BEST-IN-INDUSTRY WARRANTY coverage below that no competitors can match.
What is covered in this warranty:
1) For Home Use:
- This warranty includes parts and in-home labor costs covered for the first 3 years at no cost to the customer.
- This warranty includes an addition 2 years for parts and 10 years for leather at nocost to the customer.
- This warranty may require cooperation of chair’s owner for some over-the-phone
trouble-shootings.
| Products | In-House Service | Parts | Leather |
| iRobotics 9 Max Series | 3 (Years) * | 5 (Years) | 10 (Years) Guaranteed no tearing |
1) For Commercial Use:
- This warranty includes parts and labor costs covered for the first 6 months at no cost to
the customer. - This warranty includes an additional 6 months for parts and 1 year for leather at no cost to
the customer. - This warranty may require cooperation of chair’s owner for some over-the-phone troubleshootings.
| Products | In-House Service | Parts | Leather |
| iRobotics 9 Max Series | 6 (Months) * | 1 (Year) | 1 (Year) Guaranteed no tearing |
*Does not include Alaska, Hawaii, Puerto Rico, or International sales.
What is NOT covered:
- This warranty does not cover any loss or damage resulting from: improper installation, alterations or modifications of original condition or unauthorized repairs.
- This warranty does not cover damage resulting from improper use of electrical/power supply, electrical disturbances and power surges, cracked remote control screens, cosmetic changes, improper operating environment, or damage caused by animals or liquids of any kind. This warranty does not include any shipping expenses incurred.
- This warranty does not apply to normal wear-and-tear including leather or fabric coverings.
- This warranty does not cover damages from floods, storms, fire or other natural disasters.
- The warranty does not apply if the product has been damaged physically, whether intentional, accidental or by neglect: including but not limited to stains, fluids, mold, water damage, pet or insect damage, cuts, burns, loss of use during the period the product is at a repair facility, or otherwise awaiting parts or repair; and products purchased from unauthorized dealers.
- Unnecessary service. If no problem is found by service technician, you may be charged for service calls, labor, and travel costs.
- Display models that have been on showroom floor for more than twelve (12) months are not covered under this limited warranty.
- Warranties are non-transferable and apply only to the original purchaser at the original location. If moving, please contact Luraco at 817-633-1080 before you move for more details.
- Any implied warranties shall be limited to the duration of the 3-year portion of this warranty for home use and 6-month portion of this warranty for commercial use. With regard to structural frame, it is limited to the duration of the 5-year portion of this warrantyfor home use, and 1-year portion of this warranty for commercial use.
- In no case will Luraco be liable for incidental or consequential damages, whether such damages are claimed on basis of breach of warranty, breach of contract, negligence or strict/product liability, including without limitation, damage to property (other than the product) or other economic losses.
- Luraco shall not be liable for any personal injury, property, or any incidental or consequential damages of any kind resulting from malfunctions, defects, misuse, improper installation or alterationof this product.
Extended Warranty Plan
Luraco’s massage chairs come with a high expectation of performance and reliability, and should last for many years. However, all products have a defective rate. If something does go wrong, Luraco offers a purchased Extended Warranty Plan.
The Extended Warranty Plan provides home use customersan additional 2-years of comprehensive protection for Luraco’s massage chairs. You can rest assured that your massage chair will be taken care of as soon as possible. Extended warranty must be purchased within ninety (90) days of original chair purchase.
Note: Extended warranty plan is available for in-home use application only. Luraco does not offer this plan for commercial use.
How to get warranty service:
- Customer may obtain service advice by contacting Luraco Health & Beauty LLC Customer Service Toll-free at1-800- 483-9930.
- Customer must provide proof of purchase to claim any warranty.
- Customer must obtain a return authorization number inorder to ship the chair to a service center.
Important return Instructions:
If you decide to return a purchased chair to Luraco Health & Beauty, LLC, please follow the steps below:
- A return must be coordinated by the dealer where the chair was purchased
- Dealer will get a return authorization by calling 817-633-1080 Option 2.
- Carefully pack the item in its original carton or other suitable box to avoid damages in shipping.
- Before packing your unit, be sure to enclose:
a. Your name with full shipping address and telephone number
b. A dated receipt for PROOF OF PURCHASE - Take pictures of your chair before packing it up.
- Take pictures of boxes upon pick up for return shipping. Include documentation detailing the problem you are having with your chair.
NOTE: All orders shipped outside the continental United States are non-returnable and non-refundable, including states and territories such as Hawaii, Alaska, Puerto Rico, and Guam.
Incurred shipping costs are nonrefundable. All return shipping costs must be prepaid by the customer.
Disclaimers
Limited warranty and liability: Information in this document is believed to be accurate and reliable. However, Luraco Health & Beauty, LLC does not give any representations or warranties, expressed or implied as to the accuracy or completeness of such information and shall have no liability for the consequences of use of such information.In no event shall Luraco Health & Beauty, LLC be liable for any indirect, incidental, punitive, special or consequential damages (including - without limitation - lost profits, lost savings, business interruption, costs related to the removal or replacement of any
products or rework charges) whether or not such damages are based on tort (including negligence), warranty, breach of contract or any other legal theory.
Notwithstanding any damages that a customer might incur for any reason whatsoever, Luraco Health & Beauty, LLC aggregate and cumulative liability towards the customer for the products described herein shall be limited in accordance with the Terms and
conditions of commercial sale of Luraco Health & Beauty, LLC.
Right to make changes: Luraco Health & Beauty, LLC reserves the right to make changes to information published in this document, including without limitation specifications and product descriptions, at any time and without notice. This document supersedes and
replaces all information supplied prior to the publication hereof.
However, this product is not intended to diagnose, treat, cure, or prevent any disease. It is not designed, authorized or warranted to be suitable for use in life support, life-critical or safetycritical systems or equipment, nor in applications where failure or malfunction of a Luraco Health & Beauty, LLC product can reasonably be expected to result in personal injury, death or severe property or environmental damage. Luraco Health & Beauty, LLC accepts no liability for inclusion and/or use of Luraco Health & Beauty, LLC products in such equipment or applications and therefore such inclusion Limited warranty and liability: Information in this
document is believed to be accurate and reliable. However, Luraco Health & Beauty, LLC does not give any representations or warranties, expressed or implied as to the accuracy or completeness of such information and shall have no liability for the consequences of use of such information.
Your purchase already comes with a comprehensive 3-Year Warranty. However, you can still protect your investment with an additional 2-Year Extended Warranty, which can be purchased by calling 1-800-483-9930. You may also fill out the enclosed warranty registration card and mail with payment and a copy of your receipt to:
Warranty Dept.,
1140 107th Street,
Arlington, Texas 76011 - USA.





















































