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Osaki Trion Flex Duo 4D+3D Massage Chair

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▶   Duo Mech™ 4D+3D Dual Mechanism

Two independent roller systems run simultaneously — the 4D mechanism delivers human-like pressure to your neck, shoulders, and spine while the 3D system works your glutes and hamstrings at the same time, so no area waits its turn.

▶   Walking Technology (SORA Mode)

A scissor-action mechanism physically moves your legs through a natural walking motion, gently stretching the lower back, glutes, hamstrings, and knees — ideal for releasing the tightness that builds up from long days of sitting or standing.

▶   Intelligent Health Detection

Before your session begins, the chair measures your heart rate, oxygen levels, microcirculation, and fatigue, then uses that data to automatically calibrate the massage intensity and style to what your body actually needs right now.

▶   Self-Adaptive SL Flex Track

The flexible, extendable track follows your spine's natural curve from neck all the way through the hamstrings, adjusting as the chair reclines to maintain consistent contact and coverage throughout every session.

▶   Body Scan Technology

Every time you power on the chair, an automatic full-body scan maps your unique shape and size so the rollers align perfectly to your proportions — delivering a tailored massage every single session.

▶   Smart Voice Control ("Hey Alice")

Activate programs, adjust settings, and control the chair completely hands-free — just say "Hey Alice" and the chair responds instantly, so you never have to break your relaxation to reach for a remote.

▶   2-Stage Zero Gravity Reclining

Inspired by NASA positioning, zero gravity distributes your body weight evenly to decompress the spine and eliminate pressure points — letting the rollers reach deeper than they could in an upright position.

▶   Lumbar & Calf Heat Therapy

Carbon fiber heating warms the lower back and calves to soften tight muscles before the rollers work through them, helping improve circulation and making every massage more effective from the first minute.

▶   Heated Foot Rollers

A 3-roller system works from heel to ball of foot, targeting acupressure points to relieve tension — with the middle rollers adding three levels of soothing heat for deep, penetrating foot relief.

▶   50 Air Cell Full-Body Compression

Fifty strategically placed air cells gently squeeze and release muscles throughout the entire body, boosting circulation and flushing out fatigue in areas the rollers alone can't reach.

▶   3 Arm Rollers

Three active rollers on each armrest deliver a dedicated massage to your forearms and hands, relieving the tension that accumulates from typing, driving, and repetitive daily use.

▶   12 Auto Programs & 6 Massage Styles

Choose from 12 goal-based auto programs — from recovery and energy boost to targeted relief — or select your preferred style from kneading, tapping, shiatsu, vibration, and acupressure for a fully customized session.

▶   Automatic Extendable Footrest

The footrest extends up to 6 inches automatically to accommodate different heights and body types, ensuring full calf and foot coverage for every user without any manual adjustment.

▶   Space-Saving Technology

The chair slides forward as it reclines, achieving a full zero gravity position with just 9.5 inches of wall clearance — perfect for apartments and rooms where floor space is at a premium.

▶   Wireless Charging & Bluetooth Speakers

Keep your phone charged and within reach while streaming music, podcasts, or guided meditation through the built-in Bluetooth speakers — turning every session into a complete, distraction-free wellness experience.

Description

Helpful Articles for You

 

 

Osaki Trion Flex Duo 4D+3D massage chair in living room setting

Walking Technology

Your lower body finally gets the dynamic treatment it has been missing — not just compressed by airbags, but actively stretched and mobilized through coordinated movement that mimics how your body loosens up during a real walk.

An independently articulated scissor-action mechanism moves each leg in a coordinated, alternating rhythm that replicates the natural motion of walking. The movement stretches and decompresses the lower back, glutes, hamstrings, and knees with active motion — the same kind of mobilization that a long walk provides after a day spent sitting. Walking Technology is activated through the SORA Mode automatic programs.

Osaki Trion Flex Duo Walking Technology scissor-action leg mechanism diagram

Duo Mech™ 4D+3D Dual Massage Mechanism

Two independent mechanisms run at the same time — your upper body and lower body are worked simultaneously, with no area waiting while the other is serviced.

The upper 4D mechanism travels along the neck, shoulders, and spine delivering vertically, horizontally, and depth-variable pressure with a fourth dimension of variable speed and rhythm that closely follows the flow of skilled hands. Simultaneously, the 3D mechanism in the lower section delivers sustained, targeted pressure to the glutes and upper hamstrings — the areas that accumulate the most tension from prolonged sitting and physical training. One complete session covers what most chairs require two separate passes to address.

Osaki Trion Flex Duo Duo Mech 4D+3D dual mechanism diagram

Self-Adaptive SL Flex Track

The track physically reshapes as the chair reclines, so the rollers stay in contact with your spine at every angle — no gaps, no coverage that drifts away when you lean back.

A standard SL-track holds a fixed curve. The Flex Track adds an extendable, self-adjusting structure that lengthens and repositions in response to the chair’s changing angle, keeping the rollers correctly oriented against your spine throughout the full recline range. Coverage runs continuously from the cervical spine through the thoracic and lumbar regions down into the hips and thighs — in any position the chair reaches.

Osaki Trion Flex Duo self-adaptive SL Flex Track coverage diagram

Intelligent Health Detection — 5 Biometric Measurements

Every session starts with a five-point body reading — so what the chair does next is based on how you actually feel today, not a static program that is the same regardless of your condition.

Built-in sensors measure heart rate, blood oxygen saturation, microcirculation, heart rate variability, and fatigue index at the start of each session. These readings are used to determine the appropriate massage style and intensity for that specific sitting, adapting to signs of physical exertion, fatigue, or elevated stress. Whether you sit down after a hard workout, a stressful meeting, or a long day of standing, the chair calibrates itself accordingly.

Osaki Trion Flex Duo intelligent health detection showing 5 biometric readings

3 Active Arm Rollers Per Side

Most chairs leave your arms to the airbags. The Trion Flex Duo gives each side three dedicated rollers that work actively through the forearm and hand — the areas that carry the most unnoticed tension from daily use.

Six active arm rollers — three per side — travel along the forearm and into the hand in coordination with the air compression cells in the armrests. The rolling action works through forearm muscle tension and improves local blood circulation, while the air cells provide synchronized compression and release. The result is a combined treatment that anyone who types, grips tools, or carries loads throughout the day will notice immediately.

Osaki Trion Flex Duo 3 active arm rollers per side shown in armrest

4D Massage Mechanism

The fourth dimension is what separates a massage that feels mechanical from one that feels like trained hands — it introduces natural variations in speed and rhythm that your body recognizes as real.

The upper mechanism operates with full three-dimensional roller movement — vertical, horizontal, and depth adjustment — with the added fourth dimension of variable rhythm that changes pace and emphasis within a single stroke. This variation is what allows the rollers to replicate the intuitive flow of a skilled therapist, slowing into a tight spot and quickening through areas that need circulation rather than depth.

Osaki Trion Flex Duo 4D massage mechanism diagram showing four dimensions of movement

Body Scan Technology

The rollers map your exact body before every session, so the pressure lands on your muscles rather than above your shoulders or below your lumbar.

An automatic scan runs each time the chair powers on, measuring your height, body shape, and key anatomical reference points to calibrate roller travel distance and positioning. The scan completes in seconds and ensures the mechanisms are aligned with your cervical spine, shoulder blades, and lumbar region specifically — rather than operating from a fixed factory preset that is only correct for a narrow range of body sizes.

Osaki Trion Flex Duo body scan technology showing automatic height and body shape detection

Smart Voice Control — “Hey Alice”

Change anything without moving — intensity, program, heat, or recline — from the moment you sit down to the moment you stand up.

Say “Hey Alice” followed by any command to control the chair completely hands-free. Start or stop a program, increase intensity, turn on heat, adjust the recline, or navigate to a different massage style — all while staying fully reclined. Voice control operates alongside the touchscreen remote and side panel shortcut buttons, so you always have the input method that is most natural in the moment.

Heat Therapy — Lumbar, Calves, and Heated Foot Rollers

Warmth applied alongside pressure softens tissue before the rollers work it — which means the same intensity setting goes deeper, with less resistance, and more comfort.

Carbon fiber heating elements in the lumbar region and calf sections warm both areas throughout the session, releasing the chronic stiffness that accumulates in the lower back and legs from sitting or training. In the footrest, a three-roller acupressure system works from heel to the ball of the foot, with the middle rollers offering three selectable heat levels that deliver targeted warmth at the pressure points of the arch where tension is most concentrated.

Osaki Trion Flex Duo heat therapy showing lumbar calf and heated foot roller zones

50-Cell Full-Body Air Compression

Fifty air cells working in coordinated sequences throughout every session — promoting circulation and reducing soreness across the entire body, not just the areas the rollers reach.

Air cells distributed across the shoulders, arms, hips, and lower legs inflate and deflate in rhythmic patterns that deliver calibrated compression throughout the session. This complement to the roller work improves venous return, reduces swelling and muscular soreness, and helps flush the buildup that accumulates in the extremities after prolonged sitting or physical exertion. The coordinated compression sequences work in harmony with both the roller mechanisms and the Walking Technology leg movement.

Osaki Trion Flex Duo 50-cell full body air compression coverage diagram

2-Stage Zero Gravity and Space-Saving Technology

Spinal loading decreases, every roller stroke reaches deeper tissue, and your whole body relaxes more completely — and you only need 9.5 inches behind the chair to get there.

Two progressive zero gravity stages recline the chair until your knees rise above heart level, distributing your body weight evenly across the seat and backrest. In this position, postural muscle tension drops away and the massage rollers work against significantly less resistance. The chair’s space-saving mechanism slides the base forward as the backrest reclines, requiring only 9.5 inches of clearance from the wall — practical for living rooms, bedrooms, and home offices where most full-size chairs would not fit.

Osaki Trion Flex Duo in fully reclined 2-stage zero gravity position

12 Auto Programs Including SORA Mode, and 6 Massage Styles

Every session can be a different experience — 12 purpose-built programs cover recovery, stretch, circulation, and energy, with 6 massage styles available for full manual control.

Eight SORA Mode programs are built specifically around the Walking Technology leg mechanism, combining lower-body stretch and mobilization with the upper roller work: Core Comfort, Hamstring Harmony, Hip Sculptor, Cyclist’s Bliss, Twist & Thrive, Dynamic Flex, Vitality Surge, and Thigh Revival. Four additional auto programs round out the lineup for standard recovery, stretch, and relaxation sessions. Manual control is available across six styles: Kneading, Tapping, Shiatsu, Vibration, Acupressure, and Rolling.

Osaki Trion Flex Duo auto programs including SORA Mode on touchscreen display

Automatic Extendable Footrest, Touchscreen Remote, Bluetooth, and USB Charging

Every practical detail is handled — the footrest adjusts for taller users automatically, the remote puts every setting within a few taps, and your phone charges and plays music throughout the session without any setup.

The footrest extends up to 6 inches automatically to align the foot rollers correctly for users of different heights. A full-color touchscreen remote provides access to all programs, settings, and feature controls. Bluetooth speakers connect wirelessly to any smartphone or tablet to play music, podcasts, or guided meditation throughout the session. Side shortcut panels on both armrests allow one-touch access to recline, heat, zero gravity, and volume without navigating menus. A USB charging port keeps devices powered for longer sessions.

Osaki Trion Flex Duo touchscreen remote side panel and Bluetooth controls
Osaki Trion Flex Duo dimensions diagram: upright 33 inches wide, 71 inches long, 47.5 inches tall; reclined 33 inches wide, 79 inches long, 34 inches tall; minimum door width 30 inches; seat width 21 inches; shoulder opening 22 inches; footrest extension up to 6 inches

Questions about the Trion Flex Duo? Our experts have helped thousands of buyers since 2005.

Call 888-612-8862

A+ BBB Rating since 2005

Our Expert Take on the Osaki Trion Flex Duo 4D+3D

The Trion Flex Duo’s defining feature is Walking Technology — and it is important to understand what that actually means for the session. Most massage chairs treat the lower body as a compression target: airbags inflate, squeeze, and release. The Trion Flex Duo does something fundamentally different: its scissor-action leg mechanism moves each leg independently through a coordinated, alternating rhythm that replicates the motion of walking. The lower back, glutes, hamstrings, and knees are stretched and mobilized with active movement. For anyone whose hips and hamstrings never fully release — the most common complaint we hear from people who sit for most of the day or train regularly — this is the feature that delivers what other chairs cannot.

The Duo Mech™ system pairs this lower-body capability with two independent roller assemblies working simultaneously: a full 4D mechanism on the upper back and spine, and a 3D mechanism on the glutes and upper hamstrings. Neither area waits. The SL Flex Track’s self-adaptive design keeps the rollers correctly oriented against your spine as the chair reclines, which matters because most fixed tracks gradually lose contact as you lean further back. The result is consistent pressure from the cervical spine through the lower back across the entire recline range, including both stages of zero gravity.

The Intelligent Health Detection system reads five biometrics — heart rate, blood oxygen, microcirculation, heart rate variability, and fatigue index — before each session and adjusts the massage accordingly. Paired with 12 auto programs (eight of which activate the Walking Technology through SORA Mode), the chair is built to adapt rather than repeat. The six active arm rollers address forearm and hand tension that most chairs ignore entirely. Fifty air cells handle full-body compression throughout every session. Heat therapy covers the lumbar, calves, and feet, with the foot rollers offering three selectable heat levels at the arch pressure points where tension builds most predictably.

This is the right chair for anyone who needs genuine lower-body recovery alongside a thorough back massage, who trains hard and wants both areas addressed in a single session, or who carries chronic hip and hamstring tightness from prolonged sitting. It is not the best fit for buyers who want the most programs and massage styles in this price range, or who prefer a very gentle, low-intensity session — the dual mechanism produces a thorough, firm massage even at moderate settings. Call 888-612-8862 and we will tell you in about two minutes whether the Trion Flex Duo is matched to what you need.

What We Love

  • Walking Technology — A scissor-action leg mechanism that actively stretches and mobilizes the lower body with real motion rather than passive compression. No other chair in this category does this.
  • Simultaneous dual-area coverage — The upper 4D and lower 3D mechanisms work at the same time. Neck through spine and glutes through hamstrings are addressed in parallel, continuously.
  • Self-adaptive SL Flex Track — The track physically reshapes as the chair reclines, maintaining accurate roller contact throughout the full range — a significant improvement over fixed SL-tracks that drift off target as you lean back.
  • 5-biometric health detection — Heart rate, blood oxygen, microcirculation, heart rate variability, and fatigue measured before every session. The chair responds to your actual state, not a saved preference from last week.
  • 6 active arm rollers (3 per side) — Dedicated rollers travel the forearm and hand in coordination with the arm air cells. Desk workers and anyone who grips or carries consistently feel this immediately.
  • 50 air cells — Full-body compression at the shoulders, arms, hips, and calves throughout every session, working in coordination with the roller mechanisms rather than as a separate mode.
  • Heated foot rollers with 3 heat levels — The middle foot rollers offer selectable heat at the arch pressure points while the full three-roller system massages heel to ball, combining reflexology precision with targeted thermal therapy.
  • 9.5-inch wall clearance — Full recline in a practical footprint. Space-saving that actually works for real rooms.
  • 8 SORA Mode programs — Purpose-built programs that combine Walking Technology with the roller and compression systems, each designed for a specific recovery or wellness goal: Hamstring Harmony, Hip Sculptor, Cyclist’s Bliss, and more.

Worth Knowing

  • Walking Technology activates through SORA Mode programs only — The scissor-action leg mechanism is not a standalone function you can switch on independently; it runs as part of the eight SORA Mode automatic programs. If you want full manual control over every individual feature in isolation, the operating structure is more program-based than dial-based. Call us at 888-612-8862 and we can walk you through how the programs work so you know exactly what to expect before you order.
  • Maximum recommended user weight is 270 lbs — Worth confirming before ordering if you are near this limit. The seat width is 21 inches and the shoulder opening is 22 inches.
  • The emphasis is on full-body lower-body recovery alongside back massage — If your primary goal is the most intensive back-focused massage — with features like moving jade heating cores, the most auto programs, or the widest selection of massage styles — other chairs in this tier may be a better fit. The Trion Flex Duo is built for buyers who need the back and the lower body addressed with equal seriousness in the same session.

Our Verdict

The Trion Flex Duo is the chair for buyers who carry real lower-body tightness — from training, from sitting, or from patterns that other massage chairs have never been able to reach. Walking Technology is a genuine engineering departure, not a variation on airbag compression, and it delivers a qualitatively different experience for the hips, glutes, and hamstrings. The dual mechanism ensures the back is not sacrificed to get there. Best for athletes who need full-body recovery in a single session, desk workers with chronic hip and hamstring tightness, and anyone who has found that standard chairs never quite reach the lower-body tension they carry. Look elsewhere if your primary priority is an intensive back-focused massage with moving jade heat cores and the maximum number of auto programs, or if you prefer a very gentle experience at the lowest intensity settings.

Call 888-612-8862

Tell us what you need and we’ll narrow it down in about 2 minutes.

Who Is This Chair Best For?

The Athlete Seeking Full-Body Recovery

The glutes, hamstrings, and hip complex take the longest to recover after training — and they are the exact areas most massage chairs leave to airbags at best. The Duo Mech™ 3D lower mechanism and Walking Technology target these zones with active movement while the 4D upper mechanism simultaneously handles the back and shoulders. The 50-cell air compression and heated calf and lumbar panels complete the recovery picture that an athlete needs in a single session.

The Desk Worker with Lower-Body Tightness

Hours of sitting compress the lumbar spine and lock up the hip flexors and hamstrings in patterns that stretching alone rarely resolves. The Trion Flex Duo’s Walking Technology provides the kind of active, rhythmic lower-body mobilization that replicates what a long walk does for those tight patterns, while the 4D rollers work through the accumulated spinal tension at the same time. The six arm rollers address forearm fatigue from typing. The body scan and health detection calibrate every session to how tight you actually are today.

The Person Whose Lower Body Rarely Releases

For anyone who has tried standard massage chairs and found they help the back but never touch the hips, IT bands, or hamstrings, the Walking Technology offers something categorically different. The scissor-action leg mechanism independently mobilizes each side, working through the lower-body stiffness that passive compression cannot reach. Paired with heated lumbar and calf panels that soften the surrounding tissue, it creates a session that addresses the root of lower-body tightness rather than masking it.

When to Consider a Different Chair

If an intensive back-focused massage is your primary goal — with moving jade heating cores that apply heat and roller pressure to the same tissue at the same time, a wider selection of auto programs, or piano key arm massage for forearm tension — the Osaki OS-Pro 4D DuoMax deserves a side-by-side comparison. The DuoMax and Trion Flex Duo both use dual mechanisms, but they make different trade-offs: the DuoMax prioritizes back massage depth and feature breadth, while the Trion Flex Duo prioritizes genuine lower-body mobility through Walking Technology.

Call 888-612-8862 and we will walk through the differences clearly — it usually takes about two minutes to identify which chair fits your specific situation.

Not sure whether the Trion Flex Duo is the right dual-mechanism chair for you?

Our experts have helped thousands of buyers since 2005 — tell us what matters to you, and we’ll narrow it down in about 2 minutes. Call 888-612-8862 or chat with us now.

Compare Osaki Dual-Mechanism Models

Click any underlined term for a plain-language explanation.

FeatureTrion Flex Duo 4D+3DOS-Pro 4D DuoMaxOsaki Flagship Duo
Mechanism (What’s this?)

4D = four-plane movement with variable speed. Dual = two independent assemblies working simultaneously for upper and lower back coverage at the same time.

4D+3D Dual4D+3D Dual4D Dual
Intensity / Depth (What’s this?)

4D rollers adjust pressure depth and speed continuously, replicating the variable pressure a therapist applies. Adjustable intensity levels let you tune from lighter to deeper across the session.

Adjustable (4D)Adjustable (4D)Adjustable (4D)
Track (What’s this?)

SL Flex = L-track coverage with a flexible joint that physically adjusts as the chair reclines to keep rollers at the correct angle. Standard SL = fixed curve that does not adapt.

SL Flex (Self-Adaptive)SL FlexSL
Walking TechnologyYes
Air Cells5036
Arm Massage3 Active Rollers/SidePiano Key
Health DetectionYes (5 biometrics)YesYes
Voice ControlYesYes
Auto Programs1220
Heated Foot RollersYes (3 heat levels)
Wall Clearance9.5 in.5.5 in.

Frequently Asked Questions

How is the Trion Flex Duo different from other Osaki dual-mechanism chairs?

The Trion Flex Duo’s defining differentiator is Walking Technology — a scissor-action leg mechanism that moves each leg independently through a coordinated rhythm replicating the motion of walking. This actively stretches and mobilizes the lower back, glutes, hamstrings, and knees with real movement, not just compression. No other dual-mechanism Osaki chair has this. It also features 50 air cells (more than any other Osaki dual-mechanism model), six active arm rollers, and a self-adaptive SL Flex Track that physically reshapes as the chair reclines. Where other dual-mechanism chairs like the DuoMax prioritize intensive back massage with features like moving jade heating cores and a wider range of auto programs, the Trion Flex Duo is built around whole-body lower-body recovery alongside back coverage.

What exactly does Walking Technology do and when does it activate?

Walking Technology uses an independently articulated scissor-action mechanism that moves each leg in an alternating, coordinated rhythm that replicates the motion of natural walking. Unlike airbag compression — which squeezes and releases but does not create movement — this mechanism actively stretches and decompresses the glutes, hamstrings, lower back, and knees with real dynamic motion. It activates through the eight SORA Mode automatic programs: Core Comfort, Hamstring Harmony, Hip Sculptor, Cyclist’s Bliss, Twist & Thrive, Dynamic Flex, Vitality Surge, and Thigh Revival. Each program pairs the leg mechanism with specific upper roller work and compression patterns designed around a recovery or wellness goal.

How does the return policy work?

We offer easy, no-questions-asked 30-day returns. If the Trion Flex Duo is not the right fit within 30 days of delivery, contact us and we will send a truck to pick it up — there is no freight for you to arrange. We have maintained an A+ BBB Rating since 2005, and standing behind our returns is a large part of how we have kept it.

What is the warranty?

The Trion Flex Duo carries a 5-year warranty from Titan Chair LLC: the first 3 years cover all parts, labor, and the structural framework at no cost — a technician will come to your home to service covered components. Years 4 and 5 extend parts coverage at no additional cost. The warranty is non-transferable and applies to residential use purchased from an authorized dealer. Call 888-612-8862 with any warranty questions.

What are the size and weight limits?

The maximum recommended user weight is 270 lbs. Seat width is 21 inches and the shoulder opening is 22 inches. The footrest extends up to 6 inches to accommodate users of different heights. Call 888-612-8862 with any specific fit questions and we will give you a direct answer.

How much space does it need?

The Trion Flex Duo requires 9.5 inches of wall clearance to fully recline — the space-saving base mechanism slides the chair forward as it reclines. Standing dimensions are 33.0 inches wide, 71.0 inches long, and 47.5 inches tall. Fully reclined, it extends to 79.0 inches in length. The minimum door width required is 30 inches. Standard interior doorways in the US are typically 32 to 36 inches wide, so most households will not face clearance issues. Call 888-612-8862 if you have questions about a specific delivery path.

Why buy from Easy Massage Chair?

We have been family-owned since 2005 with an A+ BBB Rating for over 20 years, selling massage chairs exclusively the entire time. We offer a best price guarantee, free shipping, and no sales tax outside of New Jersey. Every chair ships 100% brand new from the manufacturer. When you call 888-612-8862, you speak with someone who knows these chairs from direct experience — not from a sales script.

What financing is available?

We offer financing through Affirm (0%–36% APR based on creditworthiness; check your rate at checkout without affecting your credit score) and PayPal Credit (0% interest for eligible buyers for up to 6 months).

Is the Trion Flex Duo worth it compared to ongoing massage appointments?

For buyers who use a chair consistently, the economics typically compare favorably to ongoing professional massage within 18–24 months. More importantly, the Trion Flex Duo addresses the lower body — particularly hip, glute, and hamstring tightness — in a way that most professional massage sessions focus on only when specifically requested. The combination of Walking Technology, dual mechanisms, and full-body compression in a single session is a practical proposition for regular recovery that appointments rarely deliver as conveniently. Call 888-612-8862 for an honest assessment of whether it addresses your specific situation.

What colors are available?

Black, Brown, and Taupe — all at the same list price.

Free Shipping

No sales tax outside NJ

30-Day Easy Returns

No questions asked

A+ BBB Rating since 2005

Family-owned since 2005

Expert Help

888-612-8862

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Our experts have helped thousands of buyers since 2005 — tell us what matters to you, and we’ll narrow it down in about 2 minutes. Call 888-612-8862 or chat with us now.

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Free Shipping

Free shippingShipping is free for all orders within the continental 48 states!
  • Shipping is free for all orders within the continental 48 states! Orders are typically delivered within 2 weeks (or 2-3 weeks for white glove setup).
  • You'll receive a phone call 1-2 days prior so you can schedule a convenient day/time. You don’t have to worry about them showing up unannounced.

Do I need White Glove Setup or can I do it myself?

  • The chairs are simple to setup. It only takes about 20 minutes. The only reason setup is required is because most chairs ship with the arms detached to make it narrower, lighter and easier to move into your home.
  • The setup is basically just screwing the arms to the chair. It includes easy to follow instructions and does not require special tools or skills. There are also wheels on the bottom of the chair to make it easier to move.
  • If you want them to setup the chair inside your home, please select the option for “White Glove Setup”. We don't recommend it for most people it because it's an easy way to save yourself the money. But we're happy to add it to your order if you'd like.

Canadian customers

  • Yes, we ship massage chairs to Canada often. Total turnaround time is typically about 2 and a half weeks. Free shipping is included on all massage chairs priced above $4999.
  • The only other cost you are responsible for is your local sales tax (5% to 13%, depending on your location). We cover all other import costs like duties and customs fees.

Manufacturer's Warranty

This warranty is from the manufacturer so you can call them directly if you ever need service. Everywhere within the 48 continental United States is fully covered under this warranty.

Massage Chair 3years Warranty - Titanchair.com

This item includes a 5 year Manufacturer's Warranty on the parts. And for the first 3 years, in home labor service is also included.

A qualified technician would be sent to your home to provide service if you ever need it. You never have to ship the chair for service.

For the full warranty text, please click here