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Ogawa Active XL 3D Massage Chair

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List Price$5,899.99Price$2,999.99
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▶   3D Vario Motion Massage Engine

Medical-grade silicone rollers move with humanlike precision to mimic the hands of a trained massage therapist. The 3D depth adjustment gives you a customizable massage from a gentle touch to a deep-tissue level.

▶   SL-Track (Neck to Upper Thighs)

The extended SL-Track follows the natural curve of your spine, carrying the rollers from your neck all the way through the glutes and into the upper thighs — covering muscles most chairs simply can't reach.

▶   Zero Gravity Recline

Elevates your knees above heart level to take pressure off the lower spine and boost circulation, while simultaneously increasing roller pressure for a deeper, more effective massage.

▶   Precise Body Scanning

Before every session, the chair digitally maps your unique body shape and size so the rollers land exactly where they should — no manual adjustments needed, just a perfectly tailored massage every time.

▶   30-Airbag Full-Body Compression

Thirty strategically placed airbags rhythmically compress and release the neck, shoulders, arms, calves, and feet to flush out lactic acid, speed recovery, and ease everyday tension.

▶   Heat Therapy (Lumbar, Seat & Calves)

Targeted warmth applied to the lower back, seat, and calves loosens tight muscles before the rollers even get to work, so you feel relief faster and more deeply.

▶   Acupressure Foot Rollers

Multiple spinning roller tracks combined with gentle air compression knead the soles of your feet from heel to toe, stimulating reflexology pressure points for whole-body tension relief.

▶   17 Auto Programs + 5 Patented Stretch Routines

Choose from 17 expertly designed auto programs for full-body relaxation, targeted relief, or energizing stretches — including 5 exclusive stretch modes (Thai, Spinal Care, and more) developed with input from over 800 doctors and engineers.

▶   XL Frame — Fits Up to 6'4" / 320 lbs

Built with a wider seat and an auto-extending ottoman to accommodate taller and larger-framed users — finally a luxury massage chair designed to fit more body types without compromise.

▶   Touchscreen Tablet + Armrest Controls

A full wired touchscreen tablet gives you complete control, while quick-access buttons on the armrest let you adjust intensity or switch programs without interrupting your relaxation.

▶   Bluetooth Speakers + USB-C Charging

Stream your favorite playlist through the built-in 24W dual Bluetooth speakers and keep your phone charged at the same time with the onboard USB-C port — everything you need for the perfect unwind session.

▶   Wall-Saver Design (Only 6" from Wall)

The space-saving zero-wall recline technology means the chair only needs 6 inches of clearance from the wall to fully recline, making it easy to fit even in smaller rooms.

Description

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SL-Track — Neck to Glutes in One Continuous Path

The roller track follows the exact curve of your spine and extends all the way under the glutes and into the upper thigh — no area is skipped, no transition is abrupt.

Unlike a standard S-track that stops at the lumbar, the SL-track curves under the glutes seamlessly — covering the area where lower back and hip tension most commonly originates. You feel the rollers working through your entire back and into the seat in one uninterrupted pass, without any dead zones between.

Ogawa Active XL 3D SL-Track coverage from neck to glutes and upper thigh

3D Vario Motion Engine — Medical-Grade Silicone Rollers

These rollers move in three dimensions simultaneously, adjusting depth and speed with every pass to replicate the pressure and rhythm of hands-on therapeutic massage.

The 3D Vario Motion engine covers a wider massage path than standard rollers and uses medical-grade silicone roller heads that grip and work muscle tissue rather than simply gliding over it. The combination of precise three-dimensional movement, variable speed, and a wider roller width means you feel the difference from a standard 2D chair immediately — in the kind of pressure that actually changes how a muscle feels afterward.

Ogawa Active XL 3D Vario Motion massage engine with medical-grade silicone rollers

Designed for Larger Frames — 23-Inch Seat and Shoulder Width

Most massage chairs were built around a single assumed body type. The Active XL was not — it fits larger frames without crowding them, and fits standard frames with room to fully relax.

With a 23-inch seat width and 23-inch shoulder width, the Active XL 3D gives larger-framed users the room they need for the rollers and airbags to contact the correct anatomy. If other chairs have felt too tight across the shoulders or too narrow in the seat, this chair resolves that directly — without any sacrifice to the feature set.

Ogawa Active XL 3D wider seat and shoulder width built for larger frames

2-Stage Zero Gravity Recline

Your knees rise above your heart, spinal pressure decreases, and the massage rollers reach deeper — all without touching the intensity dial.

Two zero gravity stages let you move gradually into the optimal position for spinal decompression and improved circulation. Once there, the weight of your upper body transfers into the backrest — which amplifies how deep every roller stroke feels at any given intensity setting. Most users find they achieve better results in zero gravity than they do fully upright at a higher intensity.

Ogawa Active XL 3D in 2-stage zero gravity recline position

30-Airbag Full-Body Air Compression

Circulation is supported from the neck and shoulders all the way to the feet throughout every session — not just in one or two zones.

Thirty airbags positioned at the neck, shoulders, arms, calves, and feet work in coordinated compression sequences alongside the roller mechanism. Five adjustable intensity levels let you dial in the right amount of pressure for the day. The rhythmic squeeze-and-release action promotes blood flow and reduces the kind of residual soreness that builds up from sitting, standing, or physical activity.

Ogawa Active XL 3D 30-airbag full-body air compression massage zones

Reflexology Foot Rollers

Every acupressure point from heel to toe gets direct attention — not just a general squeeze from airbags alone.

Multiple spinning roller tracks trace the length of the foot, kneading pressure points that accumulate tension from standing, walking, and long hours on your feet. Gentle air compression works simultaneously to hold the foot in position, so the rollers can maintain consistent contact and you get the full benefit of every stroke rather than your foot shifting against the pressure.

Ogawa Active XL 3D reflexology foot rollers with acupressure coverage

Touchscreen Tablet Remote

Full program control from a clear touchscreen that shows you exactly where the rollers are — so you can target any area without guesswork.

The wired touchscreen tablet displays a digital body map in real time, letting you see roller position, choose your program, activate heat, engage zero gravity, and target a specific zone — all from one intuitive interface. Everything is labeled and accessible without needing to read the manual first. For quick mid-session adjustments, the armrest controls handle intensity, pause, and program switching without reaching for the tablet.

Ogawa Active XL 3D touchscreen tablet remote with digital body map

16 Automatic Programs + 3 Custom Slots

Every session can feel different — 16 purpose-built programs blend techniques, speeds, and target zones for distinct goals, and three custom slots let you save exactly the combination you prefer.

The automatic programs are designed to combine massage style, target area, and intensity in sequences that address different needs — full-body recovery, targeted muscle work, lighter relaxation, and more. Manual mode gives you spot, partial, and full-body targeting for days when you know exactly what needs attention. Once you find your ideal setup, save it to one of three custom program slots for instant recall.

Ogawa Active XL 3D 16 automatic massage programs screen

5 Patented Stretch Programs

Five medically developed stretch routines that work on spinal mobility and muscle length — not just a deeper recline dressed up as stretching.

Stretch, Thai, Spinal Care, Vigorous, and Japanese programs were developed with input from over 800 doctors and engineers. Each applies a different approach — the Spinal Care program focuses on decompression and vertebral mobility, Thai targets full-body elongation, and the Vigorous program combines deeper stretch with roller pressure for users who need more intensity. Owners dealing with chronic lower back or hip tightness consistently describe these as one of the most noticeable benefits of regular use.

Ogawa Active XL 3D 5 patented stretch programs including Thai and Spinal Care

Quick-Access Armrest Controls

Adjust intensity, pause the session, or switch programs without sitting up or reaching for the tablet.

The most-used controls are built directly into the armrest so you never have to interrupt a session to make an adjustment. One touch changes what needs changing and you are back to relaxing in seconds — the way a massage should work.

Ogawa Active XL 3D quick-access armrest controls for intensity and program selection

Heat Therapy — Legs, Seat, and Lumbar

Warmth applied to the areas that carry the most daily tension — softening muscle tissue so the rollers and airbags work more effectively at the same pressure setting.

Soothing heat is delivered to the lumbar region, calves, and seat simultaneously throughout a session. The warmth improves local circulation, reduces stiffness ahead of the rollers, and adds a layer of comfort that makes the session feel genuinely restorative rather than simply mechanical.

Ogawa Active XL Heat

Automatic Leg Extension

The ottoman finds the right position for your leg length automatically — no manual adjustment, no interruption to the session.

The footrest extends and retracts automatically to match your leg length, keeping the foot rollers and calf airbags aligned with your actual lower leg regardless of your height. The chair accommodates users from 5 feet to 6 feet 4 inches, and the automatic detection means taller users get proper support and accurate foot roller contact without doing anything manually.

Active XL Leg Extension

Automatic Body Scanning

The chair maps your body’s position and dimensions before every session so the rollers land exactly where they should on your anatomy — not where a factory default assumes.

A quick automatic scan detects your size and shape, then sends that data back to the chair’s control system to guide roller placement throughout the session. Whether you are taller, shorter, or a different build than the next user, every session is calibrated to your actual body — not an industry average.

Ogawa Active XL Body Scan

Bluetooth Speakers and USB-C Charging

Stream your own music wirelessly and keep your phone charged — without cables draped across the chair or a speaker that cuts out mid-session.

The built-in Bluetooth speakers (12 watts per side) connect to any compatible device and fill the session with audio that makes every minute easier to commit to. A USB Type-C port built into the armrest charges your phone throughout the session so you step out as charged as you are.


Ogawa Active XL

Questions about the Active XL 3D? Our experts have helped thousands of buyers since 2005.

Call 888-612-8862

A+ BBB Rating since 2005

Our Expert Take on the Ogawa Active XL 3D

The Active XL 3D solves a problem that a surprising number of buyers run into only after they have already ordered a chair: standard massage chairs were designed for a fairly narrow body-size assumption, and if you fall outside it — broader shoulders, wider hips, taller frame — the rollers miss their targets and the seat feels constricting. Ogawa built this chair with a 23-inch seat width and 23-inch shoulder width specifically to address that. Combined with automatic body scanning that maps your dimensions before every session, the rollers stay on your actual anatomy rather than a factory-set default position.

The 3D Vario Motion engine is what separates this chair from 2D alternatives at a similar price. The medical-grade silicone roller heads move in three dimensions simultaneously, adjusting depth and speed to work muscle tissue rather than glide over it. Paired with the SL-track — which follows your spine from the neck, through the lumbar, and curves under the glutes in one continuous path — the back massage covers the territory where most lower back and hip tension actually lives. The five patented stretch programs, developed with input from over 800 doctors and engineers, go further than anything marketed as stretching on a standard chair. Spinal Care, Thai, and the other three programs apply controlled elongation through the spine and lower body that produces real changes in how tight muscles feel over regular use.

Thirty airbags across the neck, shoulders, arms, calves, and feet coordinate with the rollers throughout every session. Heat is applied simultaneously to the lumbar, calves, and seat — not as a separate step. The two-stage zero gravity recline amplifies the effective depth of every roller stroke without touching the intensity dial. The touchscreen tablet shows you in real time where the rollers are positioned, and the armrest controls handle quick adjustments without interrupting anything.

This is the right chair for buyers who have been poorly served by standard-width chairs, who want a thorough SL-track 3D back massage with genuine glute coverage, or who specifically need a stretch program built on medical-grade research rather than a marketing claim. It is not the right chair for buyers whose primary priority is arm or hand massage beyond airbag compression. Call us at 888-612-8862 and we will tell you directly whether this chair fits your situation.

What We Love

  • Built for larger frames without compromise — A 23-inch seat and shoulder width means the chair actually fits, and the rollers stay on target, for a wider range of body types than most chairs in this category.
  • 3D Vario Motion with medical-grade silicone rollers — Three-dimensional roller movement with variable depth and speed produces a back massage that works the tissue rather than skating over it.
  • SL-track glute and hamstring coverage — The roller path follows the spine all the way under the glutes, covering the area where most lower back and hip tension originates and most chairs stop short.
  • 5 patented stretch programs — Medically informed routines including Spinal Care and Thai that produce genuine spinal mobility gains, developed with input from over 800 doctors and engineers.
  • Automatic body scanning every session — The chair maps your dimensions and adjusts roller placement before every session — not once at setup, every time.
  • Heat across lumbar, calves, and seat simultaneously — Three heat zones working with the rollers and airbags throughout every session to soften tissue and improve circulation.
  • 30-airbag full-body compression at 5 intensity levels — Coordinated compression from neck and shoulders to the feet, with enough range to suit light users and recovery-focused users alike.
  • Touchscreen tablet with live body map — Shows you exactly where the rollers are in real time so you can target any area with precision, not guesswork.
  • 6-inch wall clearance — Reaches a full zero gravity recline with only 6 inches from the wall — practical for rooms where most full-recline chairs would not fit.

Worth Knowing

  • Recommended height range is 5’0” to 6’4” — The automatic leg extension and body scanning handle most of this range well. If you are below 5 feet or above 6 feet 4 inches, call us before ordering and we will give you a direct answer on fit.
  • Forearm and hand coverage is airbag-only — There are no mechanical arm or hand rollers. Air compression covers the arms, but if targeted hand or wrist relief from a roller mechanism is a specific priority, this is worth discussing with us before you decide.
  • Maximum session time is 30 minutes — The auto shut-off timer goes up to 30 minutes per session. This is standard across the category and consistent with recommended daily use guidelines, but worth knowing if you were expecting longer continuous sessions.

Our Verdict

The Ogawa Active XL 3D earns its name in two specific ways: it is genuinely larger than what the category normally offers, and it delivers a genuinely 3D back massage with real glute coverage and medically developed stretch programs. If you have been poorly fit by standard chairs or found their stretch programs unconvincing, this chair resolves both of those problems directly. Best for larger-framed buyers who have been crowded out of standard chairs, buyers who want a thorough SL-track 3D back massage with real stretch capability, and anyone dealing with chronic lower back or hip tightness. Look elsewhere if dedicated mechanical arm or hand rollers are your top priority, or if you are outside the 5’0”–6’4” recommended height range.

Call 888-612-8862

Tell us what you need and we’ll narrow it down in about 2 minutes.

Who Is This Chair Best For?

The Larger-Frame Buyer

If other chairs have felt narrow across the shoulders, tight in the seat, or poorly positioned for your frame, the Active XL 3D was built with you specifically in mind. The 23-inch seat and shoulder width, combined with automatic body scanning that recalibrates before every session, means the rollers contact the right anatomy on your body — not a statistical average.

The Chronic Back and Hip Tension Sufferer

The SL-track extends roller coverage into the glutes — where a significant portion of lower back pain originates — and the five patented stretch programs work on spinal mobility and muscle length in ways standard chairs do not attempt. Owners with persistent lower back or hip stiffness consistently describe the Spinal Care and Thai stretch programs as among the most noticeable benefits of regular sessions.

The Active Recovery User

A thorough SL-track 3D back massage, 30-airbag full-body compression, reflexology foot rollers, and heat across the lumbar and lower leg — all in a single session calibrated to your dimensions by the body scan. Whether your day involves physical training, manual work, or long hours on your feet, the chair addresses the full body rather than one zone at a time.

When to Consider a Different Chair

If dedicated mechanical arm or hand rollers are your primary focus, the Active XL 3D’s arm coverage is airbag-only. Chairs with built-in arm roller mechanisms address that need more specifically.

If you want simultaneous upper and lower back coverage from two independent roller assemblies working at the same time, the Ogawa Active XL adds that capability. Call 888-612-8862 and we will walk through the differences — it takes about two minutes.

Not sure if the Active XL 3D is the right fit for you?

Our experts have helped thousands of buyers since 2005 — tell us what matters to you, and we’ll narrow it down in about 2 minutes. Call 888-612-8862 or chat with us now.

Compare Ogawa Active XL Models

Click any underlined term for a plain-language explanation.

FeatureActive XL 3DActive XL DUO
Roller Technology (What’s this?)

3D = rollers physically extend deeper into muscle tissue in three planes of movement, with variable speed. More dimensions means a more human-like feel.

3D Vario Motion3D (upper) + 2D (lower)
Roller Assemblies (What’s this?)

Single = one roller set travels the full track sequentially. Dual = two independent assemblies run simultaneously, covering upper and lower back at the same time without either area waiting.

SingleDual
Track Type (What’s this?)

SL-Track = follows the spine’s natural curve and extends under the glutes, covering more of the back than an S-Track which stops at the lower lumbar.

SL-TrackSL-Track
Seat & Shoulder Width23”
Automatic Body ScanYesYes (Chair Doctor™ biometric)
Patented Stretch Programs55 (Thai, Spinal Care, Japanese + 2)
Automatic Programs16 + 3 custom18 + 1 manual + 5 custom
Airbags3034
Heat ZonesLegs, seat, lumbarLegs & lumbar
Zero Gravity2-StageYes (reclines to 167°)

Frequently Asked Questions

What makes the Active XL 3D different from a standard massage chair?

Three things set it apart immediately. First, the 23-inch seat and shoulder width was designed specifically for larger frames — most chairs in this category are meaningfully narrower. Second, the 3D Vario Motion engine uses medical-grade silicone rollers that move in three dimensions with variable depth and speed, producing a back massage that feels therapeutic rather than mechanical. Third, the five patented stretch programs — including Spinal Care and Thai — were developed with over 800 doctors and engineers and go considerably further than what most chairs describe as stretching. Automatic body scanning calibrates roller placement to your specific body before every session.

How does the return policy work?

We offer easy, no-questions-asked 30-day returns. If the Active XL 3D is not the right fit within 30 days of delivery, contact us and we will send a truck to pick it up — there is no freight for you to arrange. We have maintained an A+ BBB Rating since 2005, and standing behind our returns is a large part of how we have kept it.

What is the warranty?

The Active XL 3D carries a 1-year in-home labor warranty and a 2-year parts warranty, with structural framework coverage for 5 years. In-home labor means a qualified technician comes to your location for service — you never have to arrange shipping the chair anywhere. Call 888-612-8862 with any specific warranty questions.

What are the height and weight limits?

The recommended height range is 5 feet 0 inches to 6 feet 4 inches. The weight capacity is 320 lbs. The seat width and shoulder width are each 23 inches. If you are near any of these limits, call us at 888-612-8862 before ordering and we will give you a direct answer on whether the chair fits your specific situation.

How much space does it need?

The Active XL 3D requires only 6 inches of wall clearance to recline fully — the wall-saving design keeps the footprint practical for most rooms. Standing dimensions are 60.6 inches long by 30 inches wide by 46.8 inches tall. Fully reclined, the chair extends to 73.6 inches in length. The chair weighs approximately 202.8 lbs and is designed to fit through standard household doorways.

Why buy from Easy Massage Chair?

We have been family-owned since 2005 with an A+ BBB Rating for over 20 years, selling massage chairs exclusively the entire time. We offer a best price guarantee, free shipping, and no sales tax outside of New Jersey. Every chair ships 100% brand new from the manufacturer. When you call 888-612-8862, you speak with someone who has direct experience with these chairs — not a script.

What financing is available?

We offer financing through Affirm (0%–36% APR based on creditworthiness; check your rate at checkout without affecting your credit score) and PayPal Credit (0% interest for eligible buyers for up to 6 months).

Is the Active XL 3D worth it compared to regular massage appointments?

For buyers who use it consistently, the economics typically compare favorably to ongoing professional massage within 12–18 months. More importantly, the 3D Vario Motion engine, SL-track glute coverage, and five patented stretch programs produce sessions that owners with regular professional massage experience describe as genuinely therapeutic rather than merely relaxing. Call 888-612-8862 for an honest assessment of whether this chair addresses your specific situation.

What colors are available?

The Active XL 3D is available in Gun Metal and Ivory, Gun Metal and Brown, and Black — all at the same list price.

Free Shipping

No sales tax outside NJ

30-Day Easy Returns

No questions asked

A+ BBB Rating since 2005

Family-owned since 2005

Expert Help

888-612-8862

Researching massage chairs takes time.

Our experts have helped thousands of buyers since 2005 — tell us what matters to you, and we’ll narrow it down in about 2 minutes. Call 888-612-8862 or chat with us now.

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Specifications

SpecificationDetail
Weight Capacity320 lbs
Recommended Height Range5′0″ – 6′4″
Dimensions – Upright60.6″L × 30″W × 46.8″H
Dimensions – Full Recline73.6″L × 30″W × 35″H
Wall Clearance Required (What's this?)

The chair uses "Wall Saver" (zero-wall recline) technology, meaning it slides forward as it reclines so only a small gap behind the chair is needed. Leave at least 6 inches of clearance between the chair back and the nearest wall.

6 inches from wall
Shoulder Width23″
Seat Width23″ (approx. 4″ wider than a standard massage chair)
Massage Engine (What's this?)

3D means the rollers move up/down, left/right, and in/out — adjusting pressure depth in real time to mimic human hands. "Vario Motion" refers to the variable, fluid speed and motion patterns. Medical-grade silicone roller tips deliver a more lifelike feel than standard plastic nodes.

3D IntelliGlide™ / 3D Vario Motion Engine; 3″ 3D node; medical-grade silicone rollers
Track Type (What's this?)

An SL-Track combines an S-shaped spine curve (upper portion follows your cervical and thoracic spine) with an extended L-shaped lower section that curves under the seat. This lets the rollers travel from the base of your skull down through the glutes and into the upper thighs — significantly more coverage than a standard S-Track.

SL-Track with L-Curve Technology — neck to upper thighs (including glutes)
Back Massage Techniques6 techniques
Roller Speed & IntensityAdjustable (multiple levels)
Foot & Sole RollersYes – multiple spinning acupressure roller tracks; full foot coverage with air compression assist
Automatic Massage Programs16 automatic programs + 3 custom save slots
Stretch Programs5 patented programs (Stretch, Thai, Spinal Care, Vigorous, Japanese) — developed by a council of 800+ doctors and engineers
Manual ModeSpot, partial, and full-body options
Session Timer5 – 30 minutes (auto-timed); maximum single session 30 minutes
Airbags (What's this?)

Airbags inflate and deflate rhythmically to apply gentle compression to muscles. This promotes circulation, reduces swelling, and complements roller massage. More airbags generally means broader body coverage.

30 airbags — neck, shoulders, arms, calves, and feet
Air Intensity Levels5 levels
Zero Gravity Recline (What's this?)

Inspired by NASA research, Zero Gravity raises your knees above heart level, evenly distributing your body weight and relieving spinal pressure. As a bonus, more of your body weight presses into the rollers, producing a deeper, more effective massage. This chair offers two stages of Zero Gravity recline.

2-Stage Zero Gravity — zero-wall recline; one-touch lie-flat and home restore button
Heat TherapyLumbar, calves, and seat (legs)
Body Scan Technology (What's this?)

At the start of each session, sensors automatically scan and digitally map your body's size and shape. This data repositions the rollers precisely at your pressure points rather than using a generic fixed pattern — ensuring effective contact across different body types.

Automatic quick body scan; roller placement adjusts to each user's body map
Automatic Ottoman / Leg ExtensionAuto-extends and retracts; auto leg-length detection; inductive safety sensors in footrest
UpholsteryHigh-quality synthetic leather
Remote ControlWired touchscreen tablet (full-body digital map display) + quick-access armrest controls
Bluetooth SpeakersYes – dual 12 W speakers (12 W × 2); wireless audio from any compatible device
USB Charging PortUSB Type-C (charge devices during your massage)
Power Voltage110 – 120 V
Rated Frequency60 Hz
Power Consumption120 W
Usage EnvironmentIndoor; 50°F – 104°F (10°C – 40°C)
Storage TemperatureIndoor; 68°F – 140°F (20°C – 60°C)
Chair Weight (net)202.8 lbs
Shipping Weight251.3 lbs
Safety & ComplianceFDA Listed Medical Device; overheating protection; power surge detector; child safety lock; legrest safety sensor
Warranty1 Year In-Home Service · 2 Years Parts · 5 Years Structural Framework
Packaging Dimensions50.4″L × 32.2″W × 47.7″H

Free Shipping

Free shippingShipping is free for all orders within the continental 48 states!
  • Shipping is free for all orders within the continental 48 states! Orders are typically delivered within 2 weeks (or 2-3 weeks for white glove setup).
  • You'll receive a phone call 1-2 days prior so you can schedule a convenient day/time. You don’t have to worry about them showing up unannounced.

Do I need White Glove Setup or can I do it myself?

  • The chairs are simple to setup. It only takes about 20 minutes. The only reason setup is required is because most chairs ship with the arms detached to make it narrower, lighter and easier to move into your home.
  • The setup is basically just screwing the arms to the chair. It includes easy to follow instructions and does not require special tools or skills. There are also wheels on the bottom of the chair to make it easier to move.
  • If you want them to setup the chair inside your home, please select the option for “White Glove Setup”. We don't recommend it for most people it because it's an easy way to save yourself the money. But we're happy to add it to your order if you'd like.

Canadian customers

  • Yes, we ship massage chairs to Canada often. Total turnaround time is typically about 2 and a half weeks. Free shipping is included on all massage chairs priced above $4999.
  • The only other cost you are responsible for is your local sales tax (5% to 13%, depending on your location). We cover all other import costs like duties and customs fees.

Manufacturer's Warranty

This warranty is from the manufacturer so you can call them directly if you ever need service. Everywhere within the 48 continental United States is fully covered under this warranty.

Massage Chair 2years Warranty - Titanchair.com

This warranty includes a 2 Years Standard Warranty. In-Home Service for 1 (one) year, Parts for 2 (two) years and structural framework coverage for 5 (five) years at no cost to the customer.

A qualified technician would be sent to your home to provide service if you ever need it. You never have to ship the chair for service.

For the full warranty text, please click here