• You can return your order for any reason within 30 days from the date you receive your delivery. Just contact us and we'll send a truck to pick it up.
  
  
• We don’t charge restocking fees on Osaki, Luraco, Synca, Human Touch, Infinity, Daiwa, Ogawa, JPMedics, Kyota, Dr Fuji, TruMedic, Titan, Breo, IB Wellness, or Apex products.
  
  
• So you would receive a full refund, minus $250 for shipping. Upgrades like indoor setup service are non refundable. Orders outside of the 48 continental United States are subject to additional return shipping fees.
  
  
• Items must be in new condition and contain the original box and packaging materials that were shipped to you. If you are getting white glove setup service, we advise you to instruct the delivery person to give you the boxes so you can keep them.
  
  
• We reserve the right to charge up to a 15% restocking fee on Panasonic, OHCO, D.Core, Katana, Hutech, Positive Posture and Inada products.

Exchanges

• Our goal is for you to ultimately enjoy the chair you'll be happy with for years. So if you don't love your massage chair, we will help you exchange to a chair of equal or higher price without the $250 shipping cost.

What are you looking for in a massage chair?  

Since we are a leading distributor of all the top brands, we can save you lots of time by offering you an unbiased recommendation of the best chair for your specific needs, and that has the highest customer satisfaction rating. Call 888-612-8862 or chat with us for a free recommendation. Here are some points we take into consideration:

• Your height & weight
• Do you want a massage chair for general relaxation or to treat a specific body part?
• Your price range

Canceling an order

• If you cancel an order before it has been processed for shipping, you will get a full refund.  Otherwise, it would be handled based on our return policy.

Safe Shipping Guarantee

• Each shipment is carefully inspected and well packaged so damages and defects are very rare.  We guarantee you will receive exactly what you ordered.  So if there is any issue, we'll take care of it at no charge, whether that means shipping a replacement chair or part.

How do I initiate a return?

• Simply contact us by emailing us, calling us or using our Contact Form. We will organize everything including scheduling a truck to pick it up from you and issuing your refund.  
  

Your rate will be 0% APR or 10–36% APR based on credit, and is subject to an eligibility check. Options depend on your purchase amount, and a down payment may be required. Payment options through Affirm are provided by these lending partners: affirm.com/lenders

Step 1 - On any product page, just click the "Add to Cart" button and you'll be redirected to your shopping cart

Step 2 - On your shopping cart page, click the "Checkout Now" button

Step 3 - On the checkout page under Payment Information, select "Affirm" option.

Step 4 - Fill out the required billing information fields and click the "Place Order" button

Step 5 - On the Affirm page, enter your mobile number in the field provided and click the "Continue" button

 Step 6 - Follow the instructions to complete your order. In the final window, tick the agreement box and click the "Confirm Loan" button.

 Step 7 - You have successfully placed your order!

We also offer easy and affordable financing options through our partner Bread Pay™, so you can pay for your purchase over time. Rates range from 0% to 29.99% APR that go up to 36 monthly payments*. Here’s how to check your rate without leaving our site:

Step 1 - On any product page, just click the "Add to Cart" button and you'll be redirected to your shopping cart

Step 2 - On your shopping cart page, click the "Checkout Now" button

Step 3 - Fill out the required "Shipping Information" on the left side of the checkout page

Step 4 - On the same checkout page under Payment Information, select "bread pay" option.

Step 5 - Scroll down to find the "Place Order" button, then click it.

Step 6 - A pop-up window will appear that says "Installments" and shows a sample monthly payment. Click the "View Financing Options" button to proceed.

 Step 7 - Answer few basic questions and follow the instructions. After filling in your Mobile Number, click the "Agree & Submit" button.

 Step 8 - Enter the four-digit token that was sent to the mobile number you provided and click the "Submit Token" button.

 Step 9 - Provide more info and click the "Submit & Continue" button.

 Final Step - Check the payment terms you're eligible to, then click the "Continue Shopping" button.

*Subject to approval of credit application. Rates range from 0% to 29.99% APR, resulting in, for example, 36 monthly payments of $32.26 at 9.99% APR, per $1,000 borrowed. APRs will vary depending on credit qualifications, loan amount, and term. Bread Pay™ loans are made by Comenity Capital Bank, a Bread Financial™ company.

Get the buying power to shop for your massage chair now and enjoy the flexibility to pay over time. You can get 6 months special financing on purchases of $99 or more every time you shop with PayPal Credit. The application process is quite easy, here's how to do it:

Step 1 - Read the terms and fill out a quick application here.

Step 2 - After approval, browse for the massage chair you want to purchase and click the "Add to Cart" button. You'll be redirected to your shopping cart

Step 3 - On your shopping cart page, click the "Checkout with Paypal" button. You will be redirected to Paypal's website (or the Paypal app will open up when in mobile).

Step 4 - Continue w/ the process. On the payment page under "Pay with" section, look for and select the Paypal Credit option. It may look similar to this:

Step 5 - After successfully completing the process, an order confirmation email will be sent to you.

Shipping is free for all orders within the continental 48 states! Orders are typically delivered within 8 to 15 business days (or about 20 business days for white glove setup). Please understand that delivery companies are backed up due to covid. You'll receive a phone call 1-2 days prior so you can schedule a convenient day/time. You don’t have to worry about them showing up unannounced.

Do I need White Glove Setup (also known as indoor setup & assembly) or can I do it myself?

• The chairs are easy to assemble. It only takes about 20 minutes. The only reason assembly is required is because most chairs ship with the arms detached to make it narrower, lighter and easier to move into your home.
• The assembly is basically just screwing the arms to the chair. It includes easy to follow instructions and does not require special tools or skills.
• If you want them to setup the chair inside your home, you can select the option for “White Glove Setup”. We don't recommend it for most people it because it's an easy way to save yourself the money. But we're happy to add it to your order if you'd like.

Canadian customers

• Yes, we ship many massage chairs to Canada. Total turnaround time is typically about 2 and a half weeks. We make it easy by handling all of the importing paperwork. We also pay for the customs brokerage and filing fees.
• GST (usually 4.9%) and duties if levied, would be billed to the customer. Duties have never been levied on massage chairs we’ve shipped to Canada.

You won't have to pay sales tax on purchases from Easy Massage Chair.

We are only required to charge sales tax for deliveries to our NJ customers since our office is located in NJ. And for our NJ customers, we will pay your sales tax for you.

We are a family owned business founded in 2005. Customer satisfaction has always been our top priority and we feel our A+ Rating with the Better Business Bureau reflects this:




Customer Reviews
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Our History

We aim to be the easiest place for you to shop for your massage chair. When shopping at our competitors sites for a massage chair, we found it to be tricky and even a little scary sometimes. At most of our competitors, we had difficultly contacting a real person at the company. And their return policies were unfriendly. Many of them stated that they would charge us exorbitant restocking fees.

We felt that you deserved a safer, easier, more comfortable shopping experience. That's why we founded Easy Massage Chair. To provide you with the easiest and safest massage chair shopping experience, we offer you our:

• industry leading 30 Day Returns policy
• Safe Shopping Guarantee
• Secure payment options from trusted companies including PayPal
• Quality customer service
• Our Price Match guarantee means you'll get our lowest price