Human Touch Super Novo 2.0 3D 4D SL-Track Massage Chair with Intellitrack Massage Technology, Rapid Acupoint Body Sensing
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Extending Foot and Calf Massager with Heat
3D and 4D Massage Programs?
38 Auto-Wellness Programs
Intellitrack Massage Technology
Full-Body Stretch Functionality
Rapid Acupoint® Body Sensing
Multiple Memory Settings
Advanced Fingertip Controls
Dual-Lumbar Heat?
Optional massage intensity-softening pad
Zero Gravity?
Space Saving Technology?
Description
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Super Novo 2.0 Massage Chair
Change the way you experience wellness with the Human Touch® Super Novo 2.0, which offers a captivating design and delivers an advanced 3D massage along the entire length of your spine and all the way down to your thighs.
Choose from Meditation programs that combine a soothing soundtrack with your massage, helping you to focus your breathing and achieve a relaxed state of being. Or try the Yoga Studio program, which uses deep stretching and pressure to loosen and relieve pain from tight muscles. The downloadable Human Touch App also allows you to control the chair, indulge in immersive meditation audio, and a range of other features from your Android or iOS device.
The Super Novo 2.0 also comes with a softening pad for optional use. If you prefer a more intense massage pressure, you can easily unzip and detach the pad for a deeper massage. This adds another layer of customization so that you can create your perfect massage experience.
3D and 4D Massage Chair
Even beyond 3D Massage, the Super Novo 2.0 offers 4D programs to include the dimension of variable speed. Massage strokes speed up and slow down mid-stroke, just like the hands of a professional massage therapist.
Acupoint® Body Sensing
The Super Novo 2.0 rapidly detects your shoulder height to map your massage for maximum effectiveness.
S- and L-Track Massage
Enjoy soothing massage technology that delivers a stress-reducing experience like never before, offering a seamless glide to help you bask in the glow of ultimate relaxation.
Zero Gravity Massage Chair
The zero gravity position cradles your back and elevates your legs above your heart, the position doctors recommend as the healthiest way to sit.
JBL Speakers
Enjoy premium sound for music, eBooks, and more. This truly immersive massage experience places peak relaxation mode at the touch of a button.
Other Features
Space-Saving Design
Only 2” of rear wall clearance is required to pivot seamlessly from the upright to the reclined position.
Extending and Heated Knee, Calf, and Foot Massager
With underfoot rollers and adjustable intensity for calves and feet, the heated extendable leg rest automatically adjusts for your height. The calf massage area also extends up to the knee area to soothe muscles throughout your legs.
Full-Body Stretch
Our expansive “bend and stretch” functionality provides unprecedented leg and spine relief, increasing blood flow to the vertebrae and discs and rejuvenating the lower back, allowing you to recover with greater efficiency.
USB and Wireless Charging
Conveniently charge your device using the built-in USB port or wirelessly charge your compatible phone to truly unplug without the fuss.
Battery Backup
Battery safety features will enable you to incline one time to exit the chair in case of a power outage.
38 Auto-Wellness Programs
Indulge in 38 programs, including full-body immersion, deep tissue, and an effective collection of therapeutic relaxation and recovery programs.
Cloud Touch Acupressure
Strategically placed targeted air cells apply pressure to key healing points and manipulate your body to stretch muscles.
Dual Lumbar Heat
Adjustable and targeted heat gently soothes the back to loosen tight muscles and help relieve pain.
Unibody Track
The unibody track covers up to 60% more of the back than conventional chairs, extending high-performance coverage from your neck and shoulders down to your thighs.
Memory Settings
Take a load off and let the chair remember the last setting used for shoulder height detection method, time preference, remote beep, and Bluetooth with even more available in the Human Touch App!
Intellitrack Massage Technology
Five intensity settings with a variable 3D massage experience that detects each individual’s unique curvature of the spine, providing a truly personalized massage with just the right pressure.
Specifications
Free Shipping
Shipping is free for all orders within the continental 48 states!
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Do I need White Glove Setup or can I do it myself?
- The chairs are simple to setup. It only takes about 20 minutes. The only reason setup is required is because most chairs ship with the arms detached to make it narrower, lighter and easier to move into your home.
- The setup is basically just screwing the arms to the chair. It includes easy to follow instructions and does not require special tools or skills. There are also wheels on the bottom of the chair to make it easier to move.
- If you want them to setup the chair inside your home, please select the option for “White Glove Setup”. We don't recommend it for most people it because it's an easy way to save yourself the money. But we're happy to add it to your order if you'd like.
Canadian customers
- Yes, we ship massage chairs to Canada often. Total turnaround time is typically about 2 and a half weeks. Free shipping is included on all massage chairs priced above $4999.
- The only other cost you are responsible for is your local sales tax (5% to 13%, depending on your location). We cover all other import costs like duties and customs fees.
Manufacturer's Warranty
This warranty is from the manufacturer so you can call them directly if you ever need service. Everywhere within the 48 continental United States is fully covered under this warranty.
This item includes a 5-year manufacturer warranty on the structural and 3 years warranty on the parts. And for the 1st year, in-home labor service is also included.
A qualified technician would be sent to your home to provide service if you ever need it. You never have to ship the chair for service.
For the full warranty text, please click here
What we cover:
Human Touch® products are backed by limited warranties against defects in materials and workmanship. The information provided here is an overview of our warranty program.
Warranty coverage begins at the time the Consumer purchases the product, and is non-transferable. Warranties are only valid within the United States and Canada, provided the equipment has been operated according to the instructions accompanying it. The warranty only applies to the product and does not include any accessories or enhancements. All Human Touch-authorized shipments that are delivered in original, new packaging are warranted to be free from defects in parts, materials and workmanship. The following warranty terms supersede any previous terms listed in Use & Care manuals for products purchased on or after May 15, 2014:
STANDARD CONSUMER PRODUCT WARRANTY 2016
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IN-HOME SERVICE | PARTS | STRUCTURAL |
5-Year Limited Warranty (ZG Chairs) Gravis ZG (applies to Gravis chairs purchased on or after March 1st, 2023), Circa ZG Chair, Laevo ZG Chair by Relax The Back® |
3 years | 3 years | 5 years |
5-Year Limited Warranty Super Novo, Novo XT2, Novo XT, Novo, WholeBody ROVE, Certus, Quies, Gravis ZG (applies to Gravis chairs purchased before March 1st, 2023), Sana, Opus, AcuTouch 6.1, ZG 5.0, ZG 4.0, HT-Bali, AT 6.0, Navitas Sleep, HT-Ascent 4, HT-9500x, HT-7450 |
1 year | 3 years | 5 years |
3-Year Limited Warranty WB 8.0, PC-350, WB 7.1, WB 5.1, ZeroG Volito, HT-7120, HT-135, HT-275 , HT-5040, HT-3300, ZG 2.0, ZeroG 3.0, Forti, WB 5.0, WB 2.0 |
1 year | 2 years | 3 years |
2-Year Limited Warranty iJOY 2720, iJOY 2580, iJOY 2310, iJOY Reveal, iJOY Active 2.0, iJOY 2.1, iJOY 4.0, iJOY Massage Anywhere, iJOY Total Massage |
90 days | 1 year | 2 years |
7-Year Perfect Chair Warranty (Applies to products purchased after January 5th, 2022) PC-610, PC-420, PC-600 |
7 years | 7 years | 7 years |
5-Year Perfect Chair Warranty (Applies to products purchased between March 1st 2018 - January 4th, 2022) PC-LiVE, PC-600, PC-610, PC-420 |
5 years | 5 years | 5 years |
Perfect Chair Omni-Motion Warranty (Applies to products purchased before March 1st 2018) PC-610, PC-420, PC-600 |
3 years | 3 years | 5 years |
Perfect Chair Series 2 Warranty PC-410, PC-500, PC-510 |
1 year | 3 years | 5 years |
Perfect Chair Warranty PC-086, PC-085, PC-Rhapsody , PC-Tranquility, PC-8500, PCX-720 |
1 year | 2 years | 3 years |
Perfect Chair Accessory Warranty Perfect Chair Laptop Desk, Perfect Chair Media Table, Perfect Chair Extending Footrest (If purchased within the same order, all PC Accessories inherit the warranty from the Perfect Chair Base it was purchased with. If purchased individually, PC Accessories come with our 1-Year Standard Warranty.) |
90 days | 1 year | 1 year |
Effortless Exercise Warranty iJOY Board, iJOY Ride |
90 days | 1 year | |
Targeted Relief Products HT-1350, HT-1340, Handhelds |
90 days | ||
Targeted Relief Products Reflex4, Reflex6, Reflex SWING Pro, Reflex PRO, Reflex SOOTHE, Reflex SOL, Reflex5s, iJOY Foot & Calf, CirQlation 1, CirQlation 2, Reflex 2, HT-1355, HT-1360, Foot Spa, iJoy Foot, Reflex PopUp Foot Massager |
1 year | ||
Factory Renewed Targeted Relief Products Reflex SOOTHE, Reflex SOL, Reflex4, Reflex6, Reflex PRO |
90 days | ||
Relax The Back Zero Gravity Recliner Warranty Lito |
6 years | 6 years | 6 years |
Elevo | 1 year | 3 years | 5 years |
Perfect Chair PC-PRO Commercial Warranty | 3 years | 3 years | 3 years |
For products not listed or sold prior to April 1, 2011, please refer to the original product owner's manual.
What is not covered:
Warranties do not cover any loss or damage resulting from: improper installation; unauthorized repairs; alterations or modifications of original condition; improper use of electrical/power supply, loss of power; electrical disturbances and power surges; dropped product; a malfunction or damage resulting from improper or unreasonable use or maintenance; failure to follow operating instructions; transportation damage; theft; abuse; misuse; neglect; vandalism; or environmental conditions (fire, floods, rust, corrosion, sand, dirt, windstorm, hail, earthquake, or exposure to weather conditions); loss of use during the period the product is at a repair facility or otherwise awaiting parts or repair; and products purchased from unauthorized dealers. Damage incurred due to shipping and handling does not constitute a defect under this warranty.
How to request Warranty service:
All warranty service requires approval and authorization by Human Touch. Products require a Return Merchandise Authorization Number (RMA) for any returns. Products received without a valid RMA number that is clearly marked on the box will be refused. Human Touch will not issue Return Material Authorizations (RMAs) for:
— Buyer's remorse
— Freight damage for shipments to end-user, except for shipments direct from Human Touch
Proof of purchase (original receipt) is required for all warranty repairs or service. It is the responsibility of the consumer to: operate the equipment in a manner that is defined in the original owner's manual; promptly report any failures with the product; perform telephone, email and/or chat diagnostic procedures as instructed by Human Touch staff; and allow only authorized service professionals (supplied by Human Touch) to work on the product. Failure to adhere to these conditions could result in the warranty being voided.During the In-Home service and Parts warranty period, Human Touch, at its sole discretion, will repair or replace any defective part within a reasonable time frame. If a particular replacement part is not available, reasonable efforts will be made to locate a compatible replacement part. If a compatible part is not available, Human Touch may replace your product with a similar product. Under no circumstances shall the retail replacement value exceed the original net price paid for the product. In the event you choose not to accept a replacement for your product, Human Touch is no longer responsible for making repairs under the warranty coverage. For In-Home Service, Human Touch will arrange for all covered parts deemed necessary to be sent to the consumer and an authorized service provider to repair the product at the customer's residence at no charge to the customer. For any repairs needed during the Parts warranty coverage, Human Touch will provide parts at no cost; however consumer is responsible for any and all shipping, duties and brokerage fees. Structure warranty is limited to the wooden frame and/or welded parts of the frame for the product. If a replacement is issued under the Parts or Structure warranty period, consumer is responsible for shipping, duties and brokerage fees related to the replacement. Human Touch reserves the right to return a part or product. If it has been determined that a part and/or product must be returned to Human Touch, Human Touch is responsible for all shipping charges related to the return of the part and/or product. The consumer is financially responsible for providing the product in an acceptable physical condition. If a product/part is not returned to Human Touch, the consumer is responsible for properly disposing of the product. Alternatively, consumer can request Human Touch to remove the product and would be subject to an Environmental Disposal fee. Human Touch is not responsible for any applicable duties, taxes and brokerage fees associated with returned parts or products.
Consumer Warranty Limitations and Exclusions
Warranties are non-transferable and shall be in lieu of any other warranty, express or implied, including but not limited to any implied warranty or merchantability or fitness for particular use. Human Touch's sole liability and the purchaser's exclusive remedy shall be for the repair, or at Human Touch's option, for the replacement of the defective part. Notwithstanding the above, if replacements parts for defective materials are not available, Human Touch reserves the right to make substitutions in lieu of repair or replacement. Under no circumstance shall Human Touch or its representatives be liable for indirect, consequential, or incidental damages (including damages for lost profits, business interruption, bodily injury, medical, and the like), even if any party has been advised of the possibility of such damages. Warranties are only valid within the United States and Canada, provided the equipment has been operated according to the instructions accompanying it. Products or parts that are purchased via a non-authorized third party are not covered under manufacturer's warranty. The warranty only applies to the product and does not include any accessories or enhancements.Field Service is only available in the United States and major metropolitan areas in Canada. Field Service requires pre-approval and must be performed by Human Touch-authorized field service personnel to maintain warranty coverage. Softening/hardening of foams and filling composites in pillows, pads, and memory foam kits does not constitute a defect under this warranty as those items naturally change with use. Fading, wear and pilling of fabrics does not constitute a defect under this warranty as those conditions naturally occur with fabrics. Natural markings, grain, and dye variations in leather do not constitute a defect under this warranty, as no two pieces of leather are alike.Standard warranty coverage and liability obligations do not apply to rental or non-prescribed use locations or modes of operation not previously authorized by Human Touch. For questions on commercial, other non-residential use, refurbished, renewed, floor sample and "out-of-box" products, please contact our Customer Experience department.
Head-to-Toe Premium Protection Plans
For long-term peace of mind, Human Touch also offers attractive two- and five-year enhanced protection plans, providing you complete in-home service and parts head-to-toe coverage.