Free Returns

Free Return Shipping

  • You can return your order within 60 days for any reason and we'll even pay for the return shipping.

  • We don’t charge restocking fees on Osaki, Luraco, Infinity, Human Touch, TruMedic, Apex, Dr Fuji, Breo, IB Wellness, or Uknead products. 

  • So you would receive a full refund, minus the actual original shipping cost (typically about $250 for standard shipping. Upgrades like assembly service are non refundable). 
  • Most of our competitors charge you the original shipping, the return shipping, plus a 15%-25% restocking fee.

  • We reserve the right to charge up to a 15% restocking fee on Inada, Panasonic and Positive Posture products.



What features & benefits are you looking for in a massage chair?  

Let us know and we'll be happy to recommend the best chair for you with the highest satisfaction rating. We represent all of the leading brands, so we can provide our objective opinion.  97% of our customers are very happy with our recommendations. But just in case you're not, you have the option to return it.



Safe Shipping Guarantee
  • Each shipment is carefully inspected and well packaged so damages and defects are very rare.  We guarantee you will receive exactly what you ordered.  So if there is any issue, we'll take care of it at no charge, whether that means shipping a replacement chair or part.


How do I initiate a return?
  • Simply contact us by emailing us, calling us or using our Contact Form. We will organize everything includeing scheduling the return pickup for you and processing your refund.