Free Returns

Free Return Shipping

  • You can return your order within 60 days for any reason and we'll even pay for the return shipping.

  • We don't charge restocking fees.

  • So you would receive a full refund, minus the actual original shipping cost (typically about $250 for standard shipping. Upgrades like assembly service are non refundable).  


  • Most of our competitors charge you the original shipping, the return shipping, plus a 15%-25% restocking fee.

  • In case you may wish to return, we recommend you save your original packaging material.


What features & benefits are you looking for in a massage chair?  

Let us know and we'll be happy to recommend the best chair for you with the highest satisfaction rating. We represent all of the leading brands, so we can provide our objective opinion.  97% of our customers are very happy with our recommendations. But just in case you're not, you have the option to return it.



Safe Shipping Guarantee
  • Each shipment is very well packaged and thoroughly checked before shipping so damages and defects are rare. In the event of any damage or defect, we guarantee we will get you what you ordered. Whether that means shipping an entire new chair or a replacement part, we'll take care of it with no additional charge to you. 

  • Every shipment is fully insured, free of charge to you.

  • Returned items must be in new, saleable condition.



How do I initiate a return?
  • Simply contact us by emailing us, calling us or using our Contact Form. We will need just your name and address and will organize everything from there. This includes scheduling the return pickup for you, inspecting the item upon return, and then processing your refund.