Panasonic EP-MA73 Real Pro ULTRA™ Massage Chair with Body Scan Technology

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Panasonic EP-MA73 Real Pro ULTRA™ Massage Chair with Body Scan Technology

Availability: 4

List Price: $8,999.00

Price: $7,999.00 Free Shipping
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• Includes 3 Year Manufacturer Warranty ?
• 3D massage (so you can adjust it to from very gentle up to very intense)
• Heated Rollers
• Heat therapy in the feet and arm airbags
• Rotating ottoman so it can double as a regular lounge chair
• Excellent stretch massage
• Body Scan Technology
• Ultra Kneading
• Shiatsu
• Six Pre-set Programs
• Six Manual Programs
 

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Conceived, engineered, and built to bring a lifelike luxury massage experience to the comfort of your home, the MA73 is the next evolution of Panasonic’s RealPro Ultra 3D mechanism. This versatile chair is creatively designed to function as a recliner while also providing a professional massage experience with its hideaway leg rest and arm massage units. With an updated Real Pro 3D Ultra Prestige engine, the MA73 expands on the success of the MA70 by increasing the number of automatic massage and stretching programs, doubling the number of massage movements, and upgrading to dual-zone arm kneading. Another enhancement you’ll find are the ceramic foot heaters which incorporate relaxing warmth into the reflexology treatments. Precision body scanning technology measures over 1000 acupoints in addition to utilizing an improved pressure detection system to tailor the experience to you. Choose any of the expertly choreographed automatic sessions and indulge in pure bliss as heated rollers, ultra-kneading and full body air cell coverage work in concert to provide an all-encompassing experience. This chair exceeds all expectations of what a luxury massage chair can be.

Endorsed by the American Chiropractic Association

Panasonic massage chairs are approved by the American Chiropractic Association (ACA), which is a testament to the numerous health and wellness benefits of regular massage. The ACA certifies that Panasonic massage chairs provide outstanding deep-tissue massage relief to relax your tense muscles.


PANASONIC EP-MA73 FEATURES

Acupoints

You have approximately 350 acupoints in your body, with nearly 100 in your back and neck. From the soothing palm style of Swedish massage, to deep tissue kneading, to Shiatsu massage, the MA73 has a variety of techniques to target acupoints, resulting in invigorating energy.

 

Panasonic MA70 Massage Chair

 

Heated Rollers

Simulating the warm hands of a professional massage therapist combined with the soothing, restorative sensation of hot stone therapy, loosening tense, sore muscles, relieving tension and stimulating increased blood flow.

 

Panasonic MA70 Massage Chair

 

Body Scan Technology

Using pressure sensor technology, the MA73 creates a virtual map of your back to deliver a massage contoured to your spine’s curves. The floating massage rollers glide over your back, knowing precisely where to massage.

 

Panasonic MA70 Massage Chair

 

Rotating Ottoman

Engineered to seamlessly blend into any decor in between enjoying massages, the MA73 doubles as a stylish, comfortable armchair. Simply attach the ultra-soft headrest pad and fold the armrests neatly into place. The massaging ottoman rotates to complete an elegantly finished facade.

 

Panasonic MA70 Massage Chair

 

Intuitive Micro Processor

Delivering precise responsiveness to replicate the intricate kneading of Shiatsu techniques..

Panasonic MA70 Massage Chair

 

Unique 3D Massage System

Uses a high-performance brushless motor to drive and direct soothing rollers up and down left to right and front to back.

Panasonic MA70 Massage Chair

 

Six Pre-set Programs

  • Refresh - A light, revitalizing massage utilizing tapping. Perfect for a quick pick-me-up.
  • Deep - A soothing massage course that kneads and loosens tired, stiff muscles.
  • Shiatsu - Deep tissue massage which simulates pressure applied by thumbs. Penetrates and revitalizes sore muscles.
  • Hip - Our sophisticated torso and pelvic technique knead the back muscles while air cells loosen the trunk muscles.
  • Neck/Shoulder - A stimulating yet soothing course that relaxes the neck and shoulder muscles.
  • Lower Back - A massage course focusing on the lower and middle back. Perfect after a long day at work or play.

 

Six Manual Programs

  • Ultra Kneading - An intense version of kneading. Provides maximum stimulation of the muscles while simultaneously relaxing them.
  • Shiatsu - Finger pressure massage using thumb pressure to hold and release for strong deep-tissue pressure and stretching.
  • Kneading - A deep therapeutic effect that stimulates acupoints and increases energy flow. Particularly for the neck and shoulders.
  • Swedish - Gentle pressure using multiple rollers to simulate the palms of hands. Designed primarily to relax the muscles.
  • Rolling - Massage pads roll up and down along the spine. Pressure is relieved from compressed cervical disks and muscles are gently stretched.
  • Tapping - Simulates the sensation of hands rapidly tapping on back muscles giving you an invigorated and revitalized feeling.

Specifications




Specifications

Roller Type
3D
Length of Roller
31"
Roller Track Type
S-Track
Roller Width Adjustment
Yes
Roller Speed Adjustment
Yes
Roller Glute Massage
No
Roller Intensity Adjustment
Yes
Body Scan Technology
Yes
Removable Back Pad
Yes
Foot Rollers
Acupoint Nodes
Recline
Automatic
Zero Gravity
No
Inversion Therapy
No
Auto Programs
6
Stretch Program
Yes
Deep Tissue Massage
Yes
Massage Techniques
Junetsu Ultra Kneading, Shiatsu, Kneading, Swedish, Rolling, and Tapping
Manual Programs
Yes
Spot /Partial Massage
Yes
Memory Setting
Yes
Vibration
Yes
Heat
Foot, Heated Rollers
Air Massage
Arm, Calf, Foot, Hand, Hip and Thigh, Upper Arm and Shoulder
Total Airbags
36
Airbag Intensity Adjustments
Yes
Ottoman Length Adjustment
Manual
Timer Settings 5 to 15 minutes
Chromotherapy No
Hideaway Ottoman Yes
Remote Type LCD Pedestal Remote
MP3 Player No
Dimensions Upright (H" x W" x D") 45.3H x 37.4W x 48D
Dimensions Recline (H" x W" x D") 26H x 37.4W x 79.6D
Massage Chair Weight 181 lbs
Height Range 4'6" - 6'1"
Recommended Weight (lbs) 265lbs
Big Box Size (L" x W" x H")
28.7" × 30.7" × 63"
Big Box Contents
Base of the Chair, Armrests, Remote, Remote Stand, Assembly Hardware, Cushions, Manual, DVD
Shipping Weight
218 lbs




Free Returns

Free Return Shipping

  • You can return your order within 60 days for any reason and we'll even pay for the return shipping.

  • We don’t charge restocking fees on Osaki, Luraco, Infinity, Human Touch, TruMedic, Apex, Dr Fuji, Breo, IB Wellness, or Uknead products. 

  • So you would receive a full refund, minus the actual original shipping cost (typically about $250 for standard shipping. Upgrades like assembly service are non refundable). 
  • Most of our competitors charge you the original shipping, the return shipping, plus a 15%-25% restocking fee.

  • We reserve the right to charge up to a 15% restocking fee on Inada, Panasonic and Positive Posture products.



What features & benefits are you looking for in a massage chair?  

Let us know and we'll be happy to recommend the best chair for you with the highest satisfaction rating. We represent all of the leading brands, so we can provide our objective opinion.  97% of our customers are very happy with our recommendations. But just in case you're not, you have the option to return it.



Safe Shipping Guarantee
  • Each shipment is carefully inspected and well packaged so damages and defects are very rare.  We guarantee you will receive exactly what you ordered.  So if there is any issue, we'll take care of it at no charge, whether that means shipping a replacement chair or part.


How do I initiate a return?
  • Simply contact us by emailing us, calling us or using our Contact Form. We will organize everything includeing scheduling the return pickup for you and processing your refund.  

Free Shipping

Free shipping Shipping is free for all orders within the continental 48 states!
  • Orders are typically delivered within 2 weeks.
  • We will email you tracking info in 3-4 business days.
  • You'll receive a phone call 1-2 days prior so you can schedule a convenient day/time.  You don’t have to worry about them showing up unannounced.

 

Do I need Indoor Setup (also known as white glove service) or can I do it myself?

- The chairs are easy to assemble.  It only takes about 20 minutes.  The only reason assembly is required is because most chairs ship with the arms detached to make it narrower, lighter and easier to move into your home.

- The assembly is basically just screwing the arms to the chair.  It includes easy to follow instructions and does not require special tools or skills.

- If you want them to setup the chair inside your home, you can select the option for “Indoor Setup & Assembly”.  We don't recommend it for most people it because it's an easy way to save yourself the money.  But we're happy to add it to your order if you'd like.

 

 

Canadian customers

- Yes, we ship many massage chairs to Canada.  Total turnaround time is typically about 2 and a half weeks.  We make it easy by handling all of the importing paperwork.  We also pay for the customs brokerage and filing fees. 

- GST (usually 4.9%) and duties if levied, would be billed to the customer.  Duties have never been levied on massage chairs we’ve shipped to Canada.

Warranty







Panasonic Products Limited Warranty

 

Limited Warranty Coverage (For USA Only)

If your product does not work properly because of a defect in materials or workmanship, Panasonic Consumer Electronics Company of North America (referred to as “the warrantor”) will, for the length of the period indicated on the chart below, which starts with the date of original purchase (“warranty period”), at its option either (a) repair your product with new or refurbished parts, (b) replace it with a new or a refurbished equivalent value product, or (c) refund your purchase price. The decision to repair, replace or refund will be made by the warrantor.

 

Panasonic Massage Chair warranty

3 yrs. or 1 000 hours of use whichever comes first.
5 yrs. or 1 000 hours of use whichever comes first.


During the “Labor” warranty period there will be no charge for labor. During the “Parts” warranty period, there will be no charge for parts. The purchaser pays for all labor charges related to the removal and installation of the massage block or electronic components during the fourth and fifth year of the warranty.
This warranty only applies to products purchased and serviced in the United States. This warranty is extended only to the original purchaser of a new product which was not sold “as is”.


In-home or Carry-In Service:

To find a service center, or to answer any questions regarding this product, please visit https://panasonicmassage.com/support or call 720-709-1151.

This warranty includes an in-home determination of whether this product is eligible for repair under the one thousand (1 000) hours of use provision herein, provided that CS Group (CSG) was first contacted by telephone at 720-709-1151 and the number of hours could not, at the time of that call, be ascertained from the built-in timer by following the instructions of CSG (“In Home Determination”). However, if it is determined, from the In Home Determination, that the product is not eligible for warranty service for any reason, and if service is subsequently obtained, the cost of the In Home Determination is NOT included in this warranty.

IF REPAIR IS NEEDED DURING THE WARRANTY PERIOD, THE PURCHASER WILL BE REQUIRED TO FURNISH A SALES RECEIPT/PROOF OF PURCHASE INDICATING DATE OF PURCHASE, AMOUNT PAID AND PLACE OF PURCHASE. CUSTOMER WILL BE CHARGED FOR THE REPAIR OF ANY UNIT RECEIVED WITHOUT SUCH PROOF OF PURCHASE.


Limited Warranty Limits and Exclusions

This warranty ONLY COVERS failures due to defects in materials or workmanship and DOES NOT COVER normal wear and tear or cosmetic damage. The warranty ALSO DOES NOT COVER damages which occurred in shipment, or failures which are caused by products not supplied by the warrantor, or failures which result from accidents, misuse, abuse, neglect, mishandling, misapplication, alteration, faulty installation, set-up adjustments, misadjustment of consumer controls, improper maintenance, power line surge, lightning damage, modifications, introduction of sand, commercial use such as hotel, office, restaurant, or other business or rental use of the product, or service by anyone other than a PCEG Authorized Service Center, or damage that is attributable to acts of God.

The chair is designed for a maximum user weight of 264 lbs (120 kg). Exceeding the maximum weight may cause permanent damage to the massage mechanism and/or other components of the unit. Any such damage is deemed to be user abuse and is not covered under the Limited Warranty.

THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER “LIMITED WARRANTY COVERAGE”.

THE WARRANTOR IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS PRODUCT, OR ARISING OUT OF ANY BREACH OF THIS WARRANTY. (As examples, this excludes damages for lost time; travel to and from the servicer, loss of or damage to media or images, data or other memory or recorded content. The items listed are not exclusive, but for illustration only. ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING THE WARRANTY OF MERCHANTABILITY, ARE LIMITED TO THE PERIOD OF THE LIMITED WARRANTY.

Some states do not allow the exclusion or limitation of incidental or consequential damages, or limitations on how long an implied warranty lasts, so the exclusions may not apply to you. This warranty gives you specific legal rights and you may also have other rights which vary from state to state.

PARTS AND SERVICE, WHICH ARE NOT COVERED BY THIS LIMITED WARRANTY, ARE YOUR RESPONSIBILITY.

Reviews & Ratings

We love themReview by scoremom
Quality
Price
Value
This is our second one. We love them. (Posted on 5/29/2018)
Massage BlissReview by D. Rementilla
Price
Value
Quality
Our gym currently provides 2 of these for use.

I have tried a bunch of massage chairs that said they were the best.

But this chair is amazing. Simply spectacular. One of the problems I experienced in other chairs was how narrow they seemed at the shoulders or at the hip. This is great - I'm not a tiny person and this chair is amazing.

The stretching options are wonderful. The arm and hand pressure are great. With a variety of strength levels to choose from,.. This is wonderful.

If your finances afford you the opportunity- get this chair. Your legs, back and shoulders will appreciate it.

Get this chair!! It is amazing! (Posted on 4/21/2018)
Increased comfort and reduced pain - worth itReview by TabithaD
Price
Value
Quality
The massage is strong from soles of feet to back of neck. The chair uses both air inflation (squeeze) and mechanical (rolling or tapping) There are 5 different settings from 'shiatsu' to 'swedish' to 'rolling'. The scale seems to correspond to the vigour of the massage, regardless of the label. The strongest is too strong for me, but it's easy to dial it back. It's not a pretty piece of furniture, but the chair is well built, the controls are easy to use, and there is a good selection of pre-programmed massage sequences. It has voice command options as well as audio connections but we haven't explored that. It came with a nice set of Panasonic Technic headphones, so I have high hopes of the audio.

This is the first chair that I'm aware of that does hands and arms. I have RA, and using the hands setting on the chair has helped me close my hands comfortably. The relief provided by massage doesn't last more than a day or two, but then, the chair is in the house and I can let it massage my hands again. It's been worth the (hefty) price for that alone. The lower back massage and the neck/shoulder massage are also wonderful.

The 5 year in-home parts and labour warranty is generous compared to other chairs - 3 years is more usual. The caveat in the fine print is that you have to be within so many miles of an authorized service center to get the in-home service. We're just on the boundary of one of those centers, with luck we'll never need it. (Posted on 4/21/2018)

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