• You can return your order for any reason within 60 days from the date your order was placed. We'll even pay for the return shipping.
  
  
• Just contact us and we'll send a truck to pick it up.
  
  
• We don’t charge restocking fees on Osaki, Luraco, Daiwa, Human Touch, Infinity, Synca, Bodyfriend, Dr Fuji, TruMedic, Titan, Breo, IB Wellness, Apex, or Uknead products.
  
  
• So you would receive a full refund, minus $250 for the original shipping. Upgrades like indoor setup service are non refundable.
  
  
• Items must be in new resalable condition and must contain the original box, packaging materials and accessories that were shipped to you.
  
  
• We reserve the right to charge up to a 15% restocking fee on Inada, DreamWave, Panasonic and Positive Posture products.

Exchanges  

• Our goal is for you to have a massage chair that you and your family will love for many years. So if you wish to exchange your chair for a different model, we do our best to minimize the cost of returning your chair. And depending on which chair you exchange it for, we may be able to absorb most or all of the return costs for you.

What are you looking for in a massage chair?  

Since we are a leading distributor of all the top brands, we can save you lots of time by offering you an unbiased recommendation of the best chair for your specific needs, and that has the highest customer satisfaction rating. Call 888-612-8862 or chat with us for a free recommendation. Here are some points we take into consideration:

• Your height & weight
• Do you want a massage chair for general relaxation or to treat a specific body part?
• Your price range

Canceling an order

• If you cancel an order before it has been processed for shipping, you will get a full refund.  Otherwise, it would be handled based on our return policy.

Safe Shipping Guarantee

• Each shipment is carefully inspected and well packaged so damages and defects are very rare.  We guarantee you will receive exactly what you ordered.  So if there is any issue, we'll take care of it at no charge, whether that means shipping a replacement chair or part.

How do I initiate a return?

• Simply contact us by emailing us, calling us or using our Contact Form. We will organize everything including scheduling a truck to pick it up from you and issuing your refund.  
  

We offer monthly payments on all our products via our financing partner, Affirm. 0% APR for 12 months financing, and 10-30% APR for 18 or 36 months financing.

Disclosure: Subject to credit check and approval. Down payment may be required. For purchases under $100, limited payment options are available. Affirm loans are made by Cross River Bank, a New Jersey State Chartered Commercial Bank, Member FDIC

Step 1 - On any product page, just click the "Add to Cart" button and you'll be redirected to your shopping cart

Step 2 - On your shopping cart page, click the "Checkout Now" button

Step 3 - On the checkout page under Payment Information, select "Affirm" option.

Step 4 - Fill out the required billing information fields and click the "Place Order" button

Step 5 - On the Affirm page, enter your mobile number in the field provided and click the "Continue" button

 Step 6 - Follow the instructions to complete your order. In the final window, tick the agreement box and click the "Confirm Loan" button.

 Step 7 - You have successfully placed your order!

We also offer monthly payments on all our products via our other financing partner, Bread . 0% APR for 18 months financing, and other terms that go up to 36 months financing*. Here’s how to see if you prequalify in seconds:

Step 1 - On any product page, just click the "Add to Cart" button and you'll be redirected to your shopping cart

Step 2 - On your shopping cart page, click the "Checkout Now" button

Step 3 - On the checkout page under Payment Information, select "Bread" option.

Step 4 - Click on the button that says "As low as $..." option.

Step 5 - A pop-up window will appear that says "Pay over time." Fill out/check all the fields and click the button at the bottom.

 Step 6 - Follow the instructions to complete your order. In the final window, click the "Accept & Checkout" button.

 Step 7 - You have successfully placed your order!

*The term is for a loan to finance a purchase. Rates range from 0% to 29.99% APR, resulting in, for example, 18 equal monthly payments of $55.56 at 0% APR or 36 equal monthly payments of $31.33 to $42.45 at 7.99% to 29.99% APR per $1,000 borrowed. Your terms may vary and are subject to application. Bread® loans are made by Cross River Bank, a New Jersey Chartered Bank, Member FDIC.

Get the buying power to shop for your massage chair now and enjoy the flexibility to pay over time. You can get 6 months special financing on purchases of $99 or more every time you shop with PayPal Credit. The application process is quite easy, here's how to do it:

Step 1 - Read the terms and fill out a quick application here.

Step 2 - After approval, browse for the massage chair you want to purchase and click the "Add to Cart" button. You'll be redirected to your shopping cart

Step 3 - On your shopping cart page, click the "Checkout with Paypal" button. You will be redirected to Paypal's website (or the Paypal app will open up when in mobile).

Step 4 - Continue w/ the process. On the payment page under "Pay with" section, look for and select the Paypal Credit option. It may look similar to this:

Step 5 - After successfully completing the process, an order confirmation email will be sent to you.

Shipping is free for all orders within the continental 48 states! Orders are typically delivered within 2 weeks. We will email you tracking info in 3-4 business days. You'll receive a phone call 1-2 days prior so you can schedule a convenient day/time.  You don’t have to worry about them showing up unannounced.

Do I need Indoor Setup (also known as white glove service) or can I do it myself?

- The chairs are easy to assemble.  It only takes about 20 minutes.  The only reason assembly is required is because most chairs ship with the arms detached to make it narrower, lighter and easier to move into your home.

- The assembly is basically just screwing the arms to the chair.  It includes easy to follow instructions and does not require special tools or skills.

- If you want them to setup the chair inside your home, you can select the option for “Indoor Setup & Assembly”.  We don't recommend it for most people it because it's an easy way to save yourself the money.  But we're happy to add it to your order if you'd like.

Canadian customers

- Yes, we ship many massage chairs to Canada.  Total turnaround time is typically about 2 and a half weeks.  We make it easy by handling all of the importing paperwork.  We also pay for the customs brokerage and filing fees. 

- GST (usually 4.9%) and duties if levied, would be billed to the customer.  Duties have never been levied on massage chairs we’ve shipped to Canada.

You won't have to pay sales tax on purchases from Easy Massage Chair.

We are only required to charge sales tax for deliveries to our NJ customers since our office is located in NJ.

And for our NJ customers, we will even pay your sales tax for you (does not apply to purchases made using the Make Offer feature). So the only customers who will be charged sales tax are our NJ customers who choose to use the Make Offer feature.

We are a family owned business founded in 2005. Customer satisfaction has always been our top priority and we feel our A+ Rating with the Better Business Bureau reflects this:




Customer Reviews
We are honored by the reviews our customers have posted on trusted third party rating companies. Please click to read some of their comments :

Our History

We aim to be the easiest place for you to shop for your massage chair. When shopping at our competitors sites for a massage chair, we found it to be tricky and even a little scary sometimes. At most of our competitors, we had difficultly contacting a real person at the company. And their return policies were unfriendly. Many of them stated that they would charge us exorbitant restocking fees.

We felt that you deserved a safer, easier, more comfortable shopping experience. That's why we founded Easy Massage Chair. To provide you with the easiest and safest massage chair shopping experience, we offer you our:

• industry leading 60 Day Returns policy
• Safe Shopping Guarantee
• Secure payment options from trusted companies including Amazon and PayPal
• Quality customer service
• Our Price Match policy means you'll get our lowest price

What is Indoor Setup & Assembly (also known as White Glove Service)?

Indoor Setup & Assembly means that they will bring it inside your home and fully assemble the chair wherever you'd like. You won't have to lift a finger.  

Regular shipping includes delivery to your location, but not indoors.  In our experience, most delivery people are nice and will usually bring it inside your garage or to your front door. They are not obligated to bring it indoors however.

Do I need Indoor Setup & Assembly or can I do it myself?

Most customers do not need it and about 90% of our customers do not purchase it.   Massage chairs are generally delivered with the arms detached so it's lighter and easier to move.  Assembly basically entails attaching the arms to the base of the chair.  It's pretty easy and usually takes 20-30 minutes.  If you have someone to help you move the chair, we generally recommend you save the money to buy something nice for a loved one instead :-)

You should consider adding Indoor Setup & Assembly if:

- you do not have someone to help you move the chair up stairs

- you have health issues which could be a problem when moving the chair

- you would prefer to spend the extra money to have someone do it for you.

The standard factory warranty that is already included with the chair includes:

• 1 year in-home labor repair service*
• 2 years parts warranty
• 3 years frame warranty

If you add the optional 2 year Extended Parts Warranty, you will be covered for:

• 1 year in-home labor repair service*
• 3 years frame warranty
• 4 years parts warranty

Infinity chairs are highly regarded for durability, so we don’t generally recommend the extended warranty on this item. Most customers can expect 15+ plus years of regular usage without ever requiring service. Even after the warranty period, the manufacturer still provides parts or service as needed at cost price. If you’d like to decide later, you can still add the extended warranty up to 30 days after you receive your chair.

*In-home labor repair service means that a qualified technician would be sent to your location to provide service. This is provided for all locations within the 48 states

The standard factory warranty that is already included with the chair includes:

• 1 year in-home labor repair service*
• 3 years parts warranty
• 5 years frame/structure warranty

If you add the optional 2 Year Additional Labor Warranty, you will be covered for:

• 3 years in-home labor repair service*
• 3 years parts warranty
• 5 years frame/structure warranty

Human Touch chairs are highly regarded for durability, so we don’t generally recommend the extended warranty on this item. Most customers can expect 15+ plus years of regular usage without ever requiring service. Even after the warranty period, the manufacturer still provides parts or service as needed at cost price. If you’d like to decide later, you can add the extended warranty up to 30 days after you receive your chair.

*In-home labor repair service means that a qualified technician would be sent to your location to provide service. This is provided for all locations within the 48 states

The standard factory warranty that is already included with the chair includes:

• 1 year in-home labor repair service*
• 3 years parts warranty
• 5 years frame warranty

If you add the optional 3 Year Labor & Parts Warranty, you will be covered for:

• 3 year in-home labor repair service*
• 3 years parts warranty
• 5 years frame warranty

Infinity chairs are highly regarded for durability, so we don’t generally recommend the extended warranty on this item. Most customers can expect 15+ plus years of regular usage without ever requiring service. Even after the warranty period, the manufacturer still provides parts or service as needed at cost price. If you’d like to decide later, you can still add the extended warranty up to 30 days after you receive your chair.

*In-home labor repair service means that a qualified technician would be sent to your location to provide service. This is provided for all locations within the 48 states

The standard factory warranty that is already included with the chair includes:

• 1 year in-home labor repair service*
• 3 years parts and frame warranty

If you add the optional 2 Year Manufacturer Extended Warranty, you will be covered for:

• 3 year in-home labor repair service*
• 5 years parts and frame warranty

Osaki, Titan & Apex chairs are highly regarded for durability, so we don’t generally recommend the extended warranty. Most customers can expect 15+ plus years of regular usage without ever requiring service. Even after the warranty period, the manufacturer still provides parts or service as needed at cost price. If you’d like to decide later, you can still add the extended warranty up to 30 days after you receive your chair.

*In-home labor repair service means that a qualified technician would be sent to your location to provide service. This is provided for all locations within the 48 states

The standard factory warranty that is already included with the chair includes:

• 1 year in-home labor repair service*
• 3 years parts warranty
• 5 years frame warranty

If you add the optional 3 Year Labor & Parts Warranty, you will be covered for:

• 5 year in-home labor repair service*
• 5 years parts warranty
• 5 years frame warranty

Infinity chairs are highly regarded for durability, so we don’t generally recommend the extended warranty on this item. Most customers can expect 15+ plus years of regular usage without ever requiring service. Even after the warranty period, the manufacturer still provides parts or service as needed at cost price. If you’d like to decide later, you can still add the extended warranty up to 30 days after you receive your chair.

*In-home labor repair service means that a qualified technician would be sent to your location to provide service. This is provided for all locations within the 48 states

The standard factory warranty includes:

• 3 years parts and frame warranty
• 1 year in-home labor service

With the 5 Year Factory Warranty, you will be covered for:

• 5 years parts and frame warranty
• 3 year in-home labor service

In-home labor service means a qualified technician would be sent to your location to provide service. This is provided for all locations within the 48 states

The standard factory warranty that is already included with the chair includes:

• 3 year in-home labor repair service*
• 5 years parts warranty

If you add the optional 2 Year Additional Labor Warranty, you will be covered for:

• 5 years in-home labor repair service*
• 5 years parts warranty

Luraco chairs are highly regarded for durability, so we don’t generally recommend the extended warranty on this item. Most customers can expect 15+ plus years of regular usage without ever requiring service. Even after the warranty period, the manufacturer still provides parts or service as needed at cost price. If you’d like to decide later, you can add the extended warranty up to 30 days after you receive your chair.

*In-home labor repair service means that a qualified technician would be sent to your location to provide service. This is provided for all locations within the 48 states

The standard manufacturer warranty includes:

• 3 years parts and frame warranty
• 1 year in-home labor repair service*

With the Free 5 Year Manufacturer Warranty we are offering for a limited time, you will be covered for:

• 5 years parts and frame warranty
• 3 year in-home labor repair service*

*In-home labor repair service means that a qualified technician would be sent to your location to provide service. This is provided for all locations within the 48 states

The standard factory warranty that is already included for free with the chair includes:

• 3 year in-home labor repair service*
• 3 years parts warranty

If you add the optional 5 year extended warranty, you would be covered for:

• 5 years in-home labor repair service*
• 5 years parts warranty

Panasonic, Inada, Dreamwave & Positive Posture chairs are highly regarded for durability, so we don’t generally recommend the extended warranty on this item. Most customers can expect 15+ plus years of regular usage without ever requiring service. Even after the warranty period, the manufacturer still provides parts or service as needed at cost price. If you’d like to decide later, you can add the extended warranty up to 30 days after you receive your chair.

*In-home labor repair service means that a qualified technician would be sent to your location to provide service. This is provided for all locations within the 48 states

Any chair delivered to a commercial address is considered by the manufacturer as for commercial use. In such case, the chair will have no standard warranty. You can, however, purchase the standard warranty for $200 per year for up to 3 years. If you add the optional 1 year standard warranty, you would be covered for:

• 1 year in-home labor repair service*
• 1 year parts warranty

Panasonic & Inada chairs are highly regarded for durability, so we don’t generally recommend the extended warranty on this item. Most customers can expect 15+ plus years of regular usage without ever requiring service. Even after the warranty period, the manufacturer still provides parts or service as needed at cost price. If you’d like to decide later, you can add the extended warranty up to 30 days after you receive your chair.

*In-home labor repair service means that a qualified technician would be sent to your location to provide service. This is provided for all locations within the 48 states

Any chair delivered to a commercial address is considered by the manufacturer as for commercial use. In such case, the chair will have no standard warranty. You can, however, purchase the standard warranty for $200 per year for up to 3 years. If you add the optional 2 years standard warranty, you would be covered for:

• 2 years in-home labor repair service*
• 2 years parts warranty

Panasonic & Inada chairs are highly regarded for durability, so we don’t generally recommend the extended warranty on this item. Most customers can expect 15+ plus years of regular usage without ever requiring service. Even after the warranty period, the manufacturer still provides parts or service as needed at cost price. If you’d like to decide later, you can add the extended warranty up to 30 days after you receive your chair.

*In-home labor repair service means that a qualified technician would be sent to your location to provide service. This is provided for all locations within the 48 states

Any chair delivered to a commercial address is considered by the manufacturer as for commercial use. In such case, the chair will have no standard warranty. You can, however, purchase the standard warranty for $200 per year for up to 3 years. If you add the optional 3 years standard warranty, you would be covered for:

• 3 years in-home labor repair service*
• 3 years parts warranty

Panasonic & Inada chairs are highly regarded for durability, so we don’t generally recommend the extended warranty on this item. Most customers can expect 15+ plus years of regular usage without ever requiring service. Even after the warranty period, the manufacturer still provides parts or service as needed at cost price. If you’d like to decide later, you can add the extended warranty up to 30 days after you receive your chair.

*In-home labor repair service means that a qualified technician would be sent to your location to provide service. This is provided for all locations within the 48 states

The standard factory warranty includes:

• 3 year in-home labor repair service*
• 3 years parts warranty

For a limited time, you'll get the 5 year factory warranty for free, which includes:

• 5 years in-home labor repair service*
• 5 years parts warranty

*In-home labor repair service means that a qualified technician would be sent to your location to provide service. This is provided for all locations within the 48 states