60 Day Returns
- You can return your order within 60 days for any reason and we'll even pay for the return shipping.
- Just give us a call and we'll send a truck to pick it up.
- We don’t charge restocking fees on Osaki, Luraco, Infinity, Human Touch, TruMedic, Titan, Apex, Bodyfriend, Dr Fuji, Breo, IB Wellness, or Uknead products.
- So you would receive a full refund, minus $250 for the original shipping. Upgrades like assembly service are non refundable.
- We reserve the right to charge up to a 15% restocking fee on Inada, Panasonic and Positive Posture products.
What features & benefits are you looking for in a massage chair?
Let us know and we'll be happy to recommend the best chair for you with the highest satisfaction rating. We represent all of the leading brands, so we can provide our objective opinion. 97% of our customers are very happy with our recommendations. But just in case you're not, you have the option to return it.
Safe Shipping Guarantee
- Each shipment is carefully inspected and well packaged so damages and defects are very rare. We guarantee you will receive exactly what you ordered. So if there is any issue, we'll take care of it at no charge, whether that means shipping a replacement chair or part.
How do I initiate a return?
- Simply contact us by emailing us, calling us or using our Contact Form. We will organize everything including scheduling a truck to pick it up from you and issuing your refund.
Financing - Pay over time
We offer monthly payments on all our products via our financing partner, Bread . We offer 0% APR for 18 months financing, and other terms that go up to 36 months financing*. Here’s how to see if you prequalify in seconds:
Step 1 - On any product page, just click the "Add to Cart" button and you'll be redirected to your shopping cart
Step 2 - On your shopping cart page, click the "Checkout Now" button
Step 3 - On the checkout page under Payment Information, select "Pay Over Time" option.
Step 4 - Click on the button that says "As low as $..." option.
Step 5 - A pop-up window will appear that says "Pay over time." Fill out/check all the fields and click the button at the bottom.
Step 6 - Follow the instructions to complete your order. In the final window, click the "Accept & Checkout" button.
Step 7 - You have successfully placed your order!
*The term is for a loan to finance a purchase. Rates range from 0% to 29.99% APR, resulting in, for example, 18 equal monthly payments of $55.56 at 0% APR or 36 equal monthly payments of $31.33 to $42.45 at 7.99% to 29.99% APR per $1,000 borrowed. Your terms may vary and are subject to application. Bread® loans are made by Cross River Bank, a New Jersey Chartered Bank, Member FDIC.
Get the buying power to shop for your massage chair now and enjoy the flexibility to pay over time. You can get 6 months special financing on purchases of $99 or more every time you shop with PayPal Credit. The application process is quite easy, here's how to do it:
Step 1 - Read the terms and fill out a quick application here.
Step 2 - After approval, browse for the massage chair you want to purchase and click the "Add to Cart" button. You'll be redirected to your shopping cart
Step 3 - On your shopping cart page, click the "Checkout with Paypal" button. You will be redirected to Paypal's website (or the Paypal app will open up when in mobile).
Step 4 - Continue w/ the process. On the payment page under "Pay with" section, look for and select the Paypal Credit option. It may look similar to this:
Step 5 - After successfully completing the process, an order confirmation email will be sent to you.
Pay With Amazon
If you already have an Amazon account, you can use the information stored in your Amazon account to pay conveniently. You won’t even be need to enter your credit card number.
To use Pay with Amazon, press this button in your Shopping Cart:
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Price Match Guarantee
Price Match Guarantee
We are committed to offering you the best deal on your massage chair purchase. So if you find a better offer elsewhere, let us know and we'll do our best to match it or beat it.
3 Easy Ways to Get Your Price Match
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Norton Shopping Guarantee
Automatically enjoy these 3 benefits when you purchase from EasyMassageChair, a Norton Shopping Guarantee endorsed merchant.
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Shipping is free for all orders within the continental 48 states!
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Do I need Indoor Setup (also known as white glove service) or can I do it myself?
- The chairs are easy to assemble. It only takes about 20 minutes. The only reason assembly is required is because most chairs ship with the arms detached to make it narrower, lighter and easier to move into your home.
- The assembly is basically just screwing the arms to the chair. It includes easy to follow instructions and does not require special tools or skills.
- If you want them to setup the chair inside your home, you can select the option for “Indoor Setup & Assembly”. We don't recommend it for most people it because it's an easy way to save yourself the money. But we're happy to add it to your order if you'd like.
Canadian customers
- Yes, we ship many massage chairs to Canada. Total turnaround time is typically about 2 and a half weeks. We make it easy by handling all of the importing paperwork. We also pay for the customs brokerage and filing fees.
- GST (usually 4.9%) and duties if levied, would be billed to the customer. Duties have never been levied on massage chairs we’ve shipped to Canada.
No Sales Tax
You won't have to pay sales tax on purchases from Easy Massage Chair.
We are only required to charge sales tax for deliveries to our NJ customers since our office is located in NJ.
And for our NJ customers, we will even pay your sales tax for you (does not apply to purchases made using the Make Offer feature). So the only customers who will be charged sales tax are our NJ customers who choose to use the Make Offer feature.
Helping the Homeless
Your purchase will help the homeless.
When you purchase from EasyMassageChair.com, we donate a portion of the proceeds to the Salvation Army, a charity organization that operates shelters for the homeless and disaster relief to developing countries. Your support of this important cause is greatly appreciated and there is no additional cost to you.
Captain Paul Valverde of The Salvation Army in Morristown, NJ accepting a donation from Easy Massage Chair in Dec 2017
Family Owned since '05
We are a family owned business founded in 2005. Customer satisfaction has always been our top priority and we feel our A+ Rating with the Better Business Bureau reflects this: 
Customer Reviews
We are honored by the reviews our customers have posted on trusted third party rating companies. Please click to read some of their comments :
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Our History
We aim to be the easiest place for you to shop for your massage chair. When shopping at our competitors sites for a massage chair, we found it to be tricky and even a little scary sometimes. At most of our competitors, we had difficultly contacting a real person at the company. And their return policies were unfriendly. Many of them stated that they would charge us exorbitant restocking fees.
We felt that you deserved a safer, easier, more comfortable shopping experience. That's why we founded Easy Massage Chair. To provide you with the easiest and safest massage chair shopping experience, we offer you our:
- industry leading 60 Day Returns policy
- Safe Shopping Guarantee
- Secure payment options from trusted companies including Amazon and PayPal
- Quality customer service
- Our Price Match policy means you'll get our lowest price
What is Indoor Setup & Assembly (also known as White Glove Service)?
Indoor Setup & Assembly means that they will bring it inside your home and fully assemble the chair wherever you'd like. You won't have to lift a finger.
Regular shipping includes delivery to your location, but not indoors. In our experience, most delivery people are nice and will usually bring it inside your garage or to your front door. They are not obligated to bring it indoors however.
Do I need Indoor Setup & Assembly or can I do it myself?
Most customers do not need it and about 90% of our customers do not purchase it. Massage chairs are generally delivered with the arms detached so it's lighter and easier to move. Assembly basically entails attaching the arms to the base of the chair. It's pretty easy and usually takes 20-30 minutes. If you have someone to help you move the chair, we generally recommend you save the money to buy something nice for a loved one instead :-)
You should consider adding Indoor Setup & Assembly if:
- you do not have someone to help you move the chair up stairs
- you have health issues which could be a problem when moving the chair
- you would prefer to spend the extra money to have someone do it for you.
The standard factory warranty that is already included with the chair includes:
- 1 year in-home labor repair service*
- 2 years parts warranty
- 3 years frame warranty
If you add the optional 2 year Extended Parts Warranty, you will be covered for:
- 1 year in-home labor repair service*
- 3 years frame warranty
- 4 years parts warranty
Infinity chairs are highly regarded for durability, so we don’t generally recommend the extended warranty on this item. Most customers can expect 15+ plus years of regular usage without ever requiring service. Even after the warranty period, the manufacturer still provides parts or service as needed at cost price. If you’d like to decide later, you can still add the extended warranty up to 30 days after you receive your chair.
*In-home labor repair service means that a qualified technician would be sent to your location to provide service. This is provided for all locations within the 48 states
The standard factory warranty that is already included with the chair includes:
- 1 year in-home labor repair service*
- 3 years parts warranty
- 5 years frame/structure warranty
If you add the optional 2 Year Additional Labor Warranty, you will be covered for:
- 3 years in-home labor repair service*
- 3 years parts warranty
- 5 years frame/structure warranty
Human Touch chairs are highly regarded for durability, so we don’t generally recommend the extended warranty on this item. Most customers can expect 15+ plus years of regular usage without ever requiring service. Even after the warranty period, the manufacturer still provides parts or service as needed at cost price. If you’d like to decide later, you can add the extended warranty up to 30 days after you receive your chair.
*In-home labor repair service means that a qualified technician would be sent to your location to provide service. This is provided for all locations within the 48 states
The standard factory warranty that is already included with the chair includes:
- 1 year in-home labor repair service*
- 3 years parts warranty
- 5 years frame warranty
If you add the optional 3 Year Labor & Parts Warranty, you will be covered for:
- 3 year in-home labor repair service*
- 3 years parts warranty
- 5 years frame warranty
Infinity chairs are highly regarded for durability, so we don’t generally recommend the extended warranty on this item. Most customers can expect 15+ plus years of regular usage without ever requiring service. Even after the warranty period, the manufacturer still provides parts or service as needed at cost price. If you’d like to decide later, you can still add the extended warranty up to 30 days after you receive your chair.
*In-home labor repair service means that a qualified technician would be sent to your location to provide service. This is provided for all locations within the 48 states
The standard factory warranty that is already included with the chair includes:
- 1 year in-home labor repair service*
- 3 years parts and frame warranty
If you add the optional 2 Year Manufacturer Extended Warranty, you will be covered for:
- 3 year in-home labor repair service*
- 5 years parts and frame warranty
Osaki, Titan & Apex chairs are highly regarded for durability, so we don’t generally recommend the extended warranty. Most customers can expect 15+ plus years of regular usage without ever requiring service. Even after the warranty period, the manufacturer still provides parts or service as needed at cost price. If you’d like to decide later, you can still add the extended warranty up to 30 days after you receive your chair.
*In-home labor repair service means that a qualified technician would be sent to your location to provide service. This is provided for all locations within the 48 states
The standard factory warranty that is already included with the chair includes:
- 1 year in-home labor repair service*
- 3 years parts warranty
- 5 years frame warranty
If you add the optional 3 Year Labor & Parts Warranty, you will be covered for:
- 5 year in-home labor repair service*
- 5 years parts warranty
- 5 years frame warranty
Infinity chairs are highly regarded for durability, so we don’t generally recommend the extended warranty on this item. Most customers can expect 15+ plus years of regular usage without ever requiring service. Even after the warranty period, the manufacturer still provides parts or service as needed at cost price. If you’d like to decide later, you can still add the extended warranty up to 30 days after you receive your chair.
*In-home labor repair service means that a qualified technician would be sent to your location to provide service. This is provided for all locations within the 48 states
The standard factory warranty that is already included with the chair includes:
- 3 year in-home labor repair service*
- 5 years parts warranty
If you add the optional 2 Year Additional Labor Warranty, you will be covered for:
- 5 years in-home labor repair service*
- 5 years parts warranty
Luraco chairs are highly regarded for durability, so we don’t generally recommend the extended warranty on this item. Most customers can expect 15+ plus years of regular usage without ever requiring service. Even after the warranty period, the manufacturer still provides parts or service as needed at cost price. If you’d like to decide later, you can add the extended warranty up to 30 days after you receive your chair.
*In-home labor repair service means that a qualified technician would be sent to your location to provide service. This is provided for all locations within the 48 states
The standard manufacturer warranty includes:
- 3 years parts and frame warranty
- 1 year in-home labor repair service*
With the Free 5 Year Manufacturer Warranty we are offering for a limited time, you will be covered for:
- 5 years parts and frame warranty
- 3 year in-home labor repair service*
*In-home labor repair service means that a qualified technician would be sent to your location to provide service. This is provided for all locations within the 48 states
The standard factory warranty that is already included for free with the chair includes:
- 3 year in-home labor repair service*
- 3 years parts warranty
If you add the optional 5 year extended warranty, you would be covered for:
- 5 years in-home labor repair service*
- 5 years parts warranty
Panasonic, Inada & Positive Posture chairs are highly regarded for durability, so we don’t generally recommend the extended warranty on this item. Most customers can expect 15+ plus years of regular usage without ever requiring service. Even after the warranty period, the manufacturer still provides parts or service as needed at cost price. If you’d like to decide later, you can add the extended warranty up to 30 days after you receive your chair.
*In-home labor repair service means that a qualified technician would be sent to your location to provide service. This is provided for all locations within the 48 states
Any chair delivered to a commercial address is considered by the manufacturer as for commercial use. In such case, the chair will have no standard warranty. You can, however, purchase the standard warranty for $200 per year for up to 3 years. If you add the optional 1 year standard warranty, you would be covered for:
- 1 year in-home labor repair service*
- 1 year parts warranty
Panasonic & Inada chairs are highly regarded for durability, so we don’t generally recommend the extended warranty on this item. Most customers can expect 15+ plus years of regular usage without ever requiring service. Even after the warranty period, the manufacturer still provides parts or service as needed at cost price. If you’d like to decide later, you can add the extended warranty up to 30 days after you receive your chair.
*In-home labor repair service means that a qualified technician would be sent to your location to provide service. This is provided for all locations within the 48 states
Any chair delivered to a commercial address is considered by the manufacturer as for commercial use. In such case, the chair will have no standard warranty. You can, however, purchase the standard warranty for $200 per year for up to 3 years. If you add the optional 2 years standard warranty, you would be covered for:
- 2 years in-home labor repair service*
- 2 years parts warranty
Panasonic & Inada chairs are highly regarded for durability, so we don’t generally recommend the extended warranty on this item. Most customers can expect 15+ plus years of regular usage without ever requiring service. Even after the warranty period, the manufacturer still provides parts or service as needed at cost price. If you’d like to decide later, you can add the extended warranty up to 30 days after you receive your chair.
*In-home labor repair service means that a qualified technician would be sent to your location to provide service. This is provided for all locations within the 48 states
Any chair delivered to a commercial address is considered by the manufacturer as for commercial use. In such case, the chair will have no standard warranty. You can, however, purchase the standard warranty for $200 per year for up to 3 years. If you add the optional 3 years standard warranty, you would be covered for:
- 3 years in-home labor repair service*
- 3 years parts warranty
Panasonic & Inada chairs are highly regarded for durability, so we don’t generally recommend the extended warranty on this item. Most customers can expect 15+ plus years of regular usage without ever requiring service. Even after the warranty period, the manufacturer still provides parts or service as needed at cost price. If you’d like to decide later, you can add the extended warranty up to 30 days after you receive your chair.
*In-home labor repair service means that a qualified technician would be sent to your location to provide service. This is provided for all locations within the 48 states
The standard factory warranty includes:
- 3 year in-home labor repair service*
- 3 years parts warranty
For a limited time, you'll get the 5 year factory warranty for free, which includes:
- 5 years in-home labor repair service*
- 5 years parts warranty
*In-home labor repair service means that a qualified technician would be sent to your location to provide service. This is provided for all locations within the 48 states
Description
Details
Fujiiryoki is the pioneer in the massage chair industry, and they have been designing and manufacturing for many decades. The Fujiiryoki EC-3800 massage chair is the culmination of all their experience and is one of the best massage chairs ever made. There are 734 combinations of possible massages with this top of the line massage chair. The new Kiwamimecha system is truly one of a kind and will relieve tension and stress masterfully.
Kiwami Mecha Massage Ball System
The all new Kiwamimecha 4D knead ball system is unique and designed to mimic the best of massage therapists. The revolutionary system replicates the movements of the human hand masterfully. It is able to go up and down, side to side, in and our, and also speed and time control. There are 7 levels of intensity adjustments while in the automatic programs and 12 levels while in manual mode.
Kneading
A slow and deep kneading followed up a quick release which act like a human hand.
Tapping
A rhythmical movement of gradually changing speeds for an even more effective massage
Knead Up and Down
Basic kneading and tapping movements with the addition of up and down for a fluid massage.
Shiatsu
The most humanistic Shiatsu massage you will ever feel from a massage chair.
Neck Relax
Gripping and stretching the nape of the neck to improve your blood circulation around the neck.
Loop Kneading/Tapping
Massaging across a wider range of blending kneading and tapping techniques with up and down movements.
Kiwami Knead/Tapping
Deep stimulation of the upper shoulder to relieve tightness and tension in the trapezius muscle.
Shoulder Tapping
A tapping massage that moves parallel to the shoulder line which focuses on the muscles at the top of the shoulder blade.
Kiwami Knead/Tapping
Effective in soothing strains and muscular discomfort in the lower back and buttocks areas.
Kiwami Hip Massage
A synchronized massage of the knead balls and the seat airbags to massage hard to reach areas and make your hips more flexible.
Air Massage
44 Airbags are place through the Fujiiryoki EC-3800 Massage Chair which provides a massage to your entire body. Enjoy a soothing and relaxing massage to your arms and hands, calves and soles, and your buttocks and waist. The gripping and stretching action will squeeze and compress your muscles and body slowly easing your pains and draining your stress and tension. There are 4 automatic programs that will focus on your legs, thighs and hips, waist, and back. 5 adjustment strengths are available to tailor your massage.
Shoulder Massage
Your shoulders are massaged gently by the high capacity double airbags to soothe away tension an stress that builds up through your day. Customize with 5 intensity settings.
Hand & Arm Massage
There are a concentration of pressure points in the hands and arms. The EC-3800 focuses on these points through gripping and kneading to provide relief. Customize with 3 intensity settings.
Buttocks Air Massage
The airbags located in the seat gently loosen up the muscles located in your buttocks and thighs to promote better blood circulation in the groin.
Lower Back Massage
The lowermost part of the side-bone is relieved by the interlocking action of the airbags and rollers. And action that cannot be replicated by a therapist.
Leg Massage
The airbags compress and release the lower part of your body which aids in promoting better blood circulation through your legs.
Foot Massage
The soles are your feet are simulated by pressure balls that focus on your acupoints. The airbags are used to keep your feet firmly in place
Automatic Programs
There is a total of 18 automatic programs that will help provide the relief that you require There are 6 selections to choose from with each have subprograms: Whole Body, Shoulder, Waist, Stretch, Original, and Memory. The Original Program offers a soft massage program. The Memory allows you to create and save your own massage program.
Whole Body Programs
The Whole Body course has options for Kiwami Rejuvenate, Rejuvenate, Refresh, Relax, and and a short 7 minute program to relive tension in your entire body.
Shoulder Programs
The shoulder programs comes with Kiwami Rejuvenate, Rejuvenate, Refresh, and Relax to reduce tension that build up in your shoulders and neck.
Waist Programs
The waist programs has Kiwami Rejuvenate, Rejuvenate, Refresh, and Relax options to loosen and relax your waist and pelvic area.
Stretch Program
The Stretch Program comes with 3 different options: Kiwami whole body stretch, whole body stretch, and whole body air to loosen up muscles and joints..
Massage Techniques
There are a total of 28 massage techniques and functions to customize your massage. Knead Up, Knead Down, Deep Knead Up, Deep Knead Down, Tapping, Wavelet, Shiatsu, Rubbing, Neck Relax, Extreme Knead, Extreme Tapping, Rolling, Waist/Hip Massage, Extreme Knead Waist, Extreme Tapping Waist, Stretch, Stretch Knead Up, Stretch Tapping, Stretch Wavelet, 3D Knead Up, 3D Knead Down, 3D Tapping, 3D Wavelet, and more.
Adjustable Ottoman
The ottoman is a little unique to the EC-3800. It has the standard options as a high end massage chair would have such as automatic raising and lowering and automatic length adjustment. One additional feature that makes it unique is the ability to adjust the bottom foot rest in and out independently
Body Scan Technology
The height, weight, and shape of your body changes with time and from person to person. The Fujiiryoki EC-3800 Massage chair is equipped with a unique 3D point navigation sensor. It will automatically read your shape and size of your back after determining your personal pressure points.
LCD Remote Control
The full color LCD Remote control will give your complete power and control of your massage. The simple to use remote will give you access to all of the features and functions while showing you what the massage chair is currently doing.
Fujiiryoki EC-3800 Additional Features
- Removable Back Pad and pillow for easy cleaning. Remove the backpad for an even harder and deeper massage.
- Automatic Recline at the touch of a button. The ottoman will automatically raise as the back rest reclines.
- Perfect fit adjustable ottoman that slides to allow for taller people.
- Independent Automatic Ottoman Adjustment allows you to raise and lower the foot rest easily
- Twist Massage - The air cross and air twist provide a thorough and firm stretching action around the waist.
- Foot Stretch - A stretching massage where the airbags firmly grip the legs and the footrest pulls down which helps to promote blood flow to the lower body.
Specifications
Specifications |
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| Manufacturer | Fujiiryoki |
| Country of Manufacture | Japan |
| Roller Type | 4D |
| Roller Length | 31" |
| Roller Track Type | S-Track |
| Roller Width Adjustment | Yes |
| Roller Glute Massage | No |
| Roller Speed Adjustment | Yes |
| Roller Intensity Adjustment | Yes |
| Removable Back Pad | Yes |
| Body Scan Technology | Yes |
| Foot Rollers | No |
| Recline | Automatic |
| Zero Gravity | No |
| Inversion Therapy | No |
| Auto Programs | 18 |
| Stretch Program | Yes |
| Deep Tissue Massage | Yes |
| Massage Techniques | 28 |
| Manual Programs | Yes |
| Spot/Partial Massage | Yes |
| Memory Setting | Yes |
| Vibration | No |
| Heat | None |
| Total Airbags | 44 |
| Air Massage | Arm, Calf, Foot, Hand, Hip and Thigh, Upper Arm and Shoulder |
| Airbag Intensity Adjustments | Yes |
| Ottoman Length Adjustment | Automatic |
| Hideaway Ottoman | No |
| Timer Setting | 15 Minutes |
| MP3 Player | No |
| Remote Type | Slim LCD Remote |
| Chromotherapy | No |
| Upholstery | PVC Leather |
| Dimensions Upright (L" x W" x H") | 49" X 29.5" X 47.5" |
| Dimensions Recline (L" x W" x H") | 79" X 29.5" x 31" |
| Height Range | 5'0" - 6'3" |
| Recommended Weight (lbs) | 300lbs. |
| Massage Chair Weight | 198lbs. |
| Warranty | 3 Year Limited Warranty |
60 Day Returns
- You can return your order within 60 days for any reason and we'll even pay for the return shipping.
- Just give us a call and we'll send a truck to pick it up.
- We don’t charge restocking fees on Osaki, Luraco, Infinity, Human Touch, TruMedic, Titan, Apex, Bodyfriend, Dr Fuji, Breo, IB Wellness, or Uknead products.
- So you would receive a full refund, minus $250 for the original shipping. Upgrades like assembly service are non refundable.
- We reserve the right to charge up to a 15% restocking fee on Inada, Panasonic and Positive Posture products.
What features & benefits are you looking for in a massage chair?
Let us know and we'll be happy to recommend the best chair for you with the highest satisfaction rating. We represent all of the leading brands, so we can provide our objective opinion. 97% of our customers are very happy with our recommendations. But just in case you're not, you have the option to return it.
Safe Shipping Guarantee
- Each shipment is carefully inspected and well packaged so damages and defects are very rare. We guarantee you will receive exactly what you ordered. So if there is any issue, we'll take care of it at no charge, whether that means shipping a replacement chair or part.
How do I initiate a return?
- Simply contact us by emailing us, calling us or using our Contact Form. We will organize everything including scheduling a truck to pick it up from you and issuing your refund.
Free Shipping
|
Shipping is free for all orders within the continental 48 states!
|
Do I need Indoor Setup (also known as white glove service) or can I do it myself?
- The chairs are easy to assemble. It only takes about 20 minutes. The only reason assembly is required is because most chairs ship with the arms detached to make it narrower, lighter and easier to move into your home.
- The assembly is basically just screwing the arms to the chair. It includes easy to follow instructions and does not require special tools or skills.
- If you want them to setup the chair inside your home, you can select the option for “Indoor Setup & Assembly”. We don't recommend it for most people it because it's an easy way to save yourself the money. But we're happy to add it to your order if you'd like.
Canadian customers
- Yes, we ship many massage chairs to Canada. Total turnaround time is typically about 2 and a half weeks. We make it easy by handling all of the importing paperwork. We also pay for the customs brokerage and filing fees.
- GST (usually 4.9%) and duties if levied, would be billed to the customer. Duties have never been levied on massage chairs we’ve shipped to Canada.
Warranty
This item includes 3 years warranty.
A qualified technician would be sent to your home to provide service if you ever need it. You never have to ship the chair for service.
For the full warranty text, please click here
COVERAGE:
During the service period, we will repair or replace, at our sole discretion, any defective equipment, returning it to a properly functioning state. This warranty only covers failures due to defects in materials and workmanship and does not cover normal wear or cosmetic damages. In order to enforce your rights under this limited warranty, you must provide proof of original purchase (such as an original receipt, or dated warranty card on file) and a detailed note describing the nature of the problem and the service requested. This limited warranty extends only to customers. Only our representatives may perform repairs on the equipment under this limited warranty. The first ninety days we shall provide on-site service.
YOUR RESPONSIBILITIES:
You shall:
- operate the equipment in an environment that meets with the requirements, delineated in the equipment's owner manual and other provided instructions;
- promptly report to us any unusual diagnostic messages;
- permit no unauthorized service on the equipment;
- have an adult representative present whenever we provide support services;
- safeguard and return (at our expense) all replacement parts shipped to you.
DURING THE FIRST 90 DAYS FROM ORIGINAL DATE OF PURCHASE:
Labor and Parts: This warranty covers shipping, labor and parts for inspection and repair works. At the warrantor's sole discretion and decision, warrantor provides in-home inspection or inspection at our service center free of charge. Warrantor may either repair the product or provide new or rebuilt parts (with exception of sewing product parts) in exchange for defective parts or products free of charge. Shipping is by ground service within the United States, customers are responsible for international and/or express shipping cost.
AFTER 90 DAYS TO THE THIRD/FIRST YEAR OF WARRANTY:
Parts: Warrantor will, at its sole discretion, provide new or rebuilt parts in exchange for defective parts or products free of charge.
Labors: Warrantor will, at its sole discretion, provide labor service related to the inspection, removal, installation, and repair of defective parts.
