Panasonic EP-MA10 Low Profile Chinese Spinal Technique Massage Chair

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Panasonic EP-MA10 Low Profile Chinese Spinal Technique Massage Chair

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Availability: 5

List Price: $3,499.00

Price: $1,999.00 Free Shipping
& 60 DAY RETURNS

Only 5 left in stock.

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• Includes 1 year parts & labor service warranty
• 3D Body Scan
• Designed for Direct Neck Massage
• Acupoints
• 3D Back Massage Mechanism
• Four Pre-set Programs
• Five Manual Programs
 

Free Returns

 
 

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Description

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Compact design meets contemporary styling, and powerful traditional massage techniques deliver exceptional full-back therapy in the Panasonic MA10. Designed to help invigorate and increase blood flow, the MA10 promotes deep muscle relaxation, helps relieve stress, and contributes to your sense of health and well-being. Its revolutionary 3D mechanism recreates centuries-old Chinese massage techniques that focus on the pressure points of the neck and back.

Endorsed by the American Chiropractic Association

Panasonic massage chairs are approved by the American Chiropractic Association (ACA), which is a testament to the numerous health and wellness benefits of regular massage. The ACA certifies that Panasonic massage chairs provide outstanding deep-tissue massage relief to relax your tense muscles.


PANASONIC EP-MA10 FEATURES

3D Body Scan

Using pressure sensor technology, the MA10 scans your body to locate pressure points allowing the chair to adjust the positions of the rollers customizing the massage to your body.

 

Panasonic MA10 Massage Chair

 

Designed for Direct Neck Massage

Flip the cushion to allow the Panasonic 3D massage mechnism to provide a direct neck massage.

 

Panasonic MA10 Massage Chair

 

Acupoints

You have approximately 350 acupoints in your body, with nearly 100 in your back and neck. From the soothing palm style of Swedish massage, to deep tissue kneading, to Shiatsu massage, the MA10 has a variety of techniques to target acupoints, resulting in invigorating energy.

 

Panasonic MA10 Massage Chair

 

3D Back Massage Mechanism

An impressive Panasonic 3D back massage mechanism allows the MA10 to address hard-to-reach areas.

 

Panasonic MA10 Massage Chair

 

Four Pre-set Programs

  • Deep - Deep kneading to manipulate and loosen muscles for those with mild tension.
  • Shiatsu - Deep tissue massage which simulates pressure applied by thumbs. Penetrates and revitalizes sore muscles.
  • Neck/Shoulder - Chinese cervical spine massage targets the neck, erector and trapezius muscles while stimulating corresponding pressure points to relieve soreness.
  • Lower Back - Deep, penetrating rub for working out lower back stiffness.

 

Five Manual Programs

  • Neck Knead - Choreographed kneading focused directly on the neck.
  • Neck Shiatsu - The sensation of a pair of thumbs applying alternating pressure for loosening knots.
  • Kneading - Push & grasp technique for a deep therapeutic effect that stimulates acupoints and increases energy flow.
  • Rolling - Massage pads roll up and down along the spine; pressure is relieved and muscles are gently stretched.
  • Tapping - The invigorating sensation of hands rapidly tapping on back muscles giving you a revitalized feeling.

Specifications




Specifications

Roller Type
2D
Roller Track Type
S-Track
Roller Width Adjustment
Yes
Roller Speed Adjustment
Yes
Roller Glute Massage
No
Roller Intensity Adjustment
No
Removable Back Pad
No
Foot Rollers
No
Recline
Automatic
Zero Gravity
No
Inversion Therapy
No
Auto Programs
4
Stretch Program
No
Deep Tissue Massage
No
Massage Techniques
4
Manual Programs
Yes
Memory Setting
No
Vibration
Yes
Airbag Intensity Adjustments
Yes
Timer Settings 5 to 15 minutes
Chromotherapy No
Hideaway Ottoman No
MP3 Player No
Dimensions Upright (L" x W" x H") 48"L x 32"W x 48"H
Dimensions Recline (L" x W" x H") 229"L x 32"W x 71"H
Massage Chair Weight 144 lbs
Height Range 5'0" - 6'0"
Recommended Weight (lbs) 172lbs                                                                                                             




Free Returns

Free Return Shipping

  • You can return your order within 60 days for any reason and we'll even pay for the return shipping.

  • We don't charge restocking fees.

  • So you would receive a full refund, minus the actual original shipping cost (typically about $250 for standard shipping. Upgrades like assembly service are non refundable).  


  • Most of our competitors charge you the original shipping, the return shipping, plus a 15%-25% restocking fee.

  • In case you may wish to return, we recommend you save your original packaging material.


What features & benefits are you looking for in a massage chair?  

Let us know and we'll be happy to recommend the best chair for you with the highest satisfaction rating. We represent all of the leading brands, so we can provide our objective opinion.  97% of our customers are very happy with our recommendations. But just in case you're not, you have the option to return it.



Safe Shipping Guarantee
  • Each shipment is very well packaged and thoroughly checked before shipping so damages and defects are rare. In the event of any damage or defect, we guarantee we will get you what you ordered. Whether that means shipping an entire new chair or a replacement part, we'll take care of it with no additional charge to you. 

  • Every shipment is fully insured, free of charge to you.

  • Returned items must be in new, saleable condition.



How do I initiate a return?
  • Simply contact us by emailing us, calling us or using our Contact Form. We will need just your name and address and will organize everything from there. This includes scheduling the return pickup for you, inspecting the item upon return, and then processing your refund.  

Free Shipping

Free shipping Shipping is free for all orders within the continental 48 states!

There are no hidden charges or handling fees.
All shipments also include full shipping insurance.

When will my order arrive?

  • Orders are typically delivered within 2 weeks or less. We process your order as soon as it's received. Your order will be inspected and then promptly shipped.
  • About 1 week after your order has been received, you can expect a phone call from the delivery company to schedule a day/time that is convenient for you to receive delivery.
  • The free shipping is for curbside delivery. If you would like delivery inside your home, please contact us to add White Glove Delivery. The shipping companies charge $250 for this service. 99% of customers just use the free shipping option and do not opt for White Glove Delivery. 
  • Your order will ship to you directly from the manufacturer's warehouse. We are authorized retailers of every manufacturer whose chairs we sell.

What if my order arrives damaged or defective?

  • Each shipment is very well packaged and thoroughly checked before shipping so damages and defects are rare. In the event of any damage or defect, we guarantee we will get you what you ordered. Whether that means shipping an entire new chair or a replacement part, we'll take care of it with no additional charge to you.
  • Every shipment is fully insured, free of charge to you.

What if I want to return my order?

  • We offer you a return policy better than most of our competitors. Please see our Return Policy for details.

Canadian customers

  • Estimated transit time from shipment date is 7 to 10 Business Days. We have a brokerage service set up to simplify the process for you. We do all of the paperwork for you to make it easy. GST, brokerage fees and duties if applicable, would be billed to the customer.

Warranty







Panasonic Products Limited Warranty

 

Limited Warranty Coverage (For USA Only)

If your product does not work properly because of a defect in materials or workmanship, Panasonic Consumer Electronics Company of North America (referred to as “the warrantor”) will, for the length of the period indicated on the chart below, which starts with the date of original purchase (“warranty period”), at its option either (a) repair your product with new or refurbished parts, (b) replace it with a new or a refurbished equivalent value product, or (c) refund your purchase price. The decision to repair, replace or refund will be made by the warrantor.

 

Panasonic Massage Chair warranty

3 yrs. or 1 000 hours of use whichever comes first.
5 yrs. or 1 000 hours of use whichever comes first.


During the “Labor” warranty period there will be no charge for labor. During the “Parts” warranty period, there will be no charge for parts. The purchaser pays for all labor charges related to the removal and installation of the massage block or electronic components during the fourth and fifth year of the warranty.
This warranty only applies to products purchased and serviced in the United States. This warranty is extended only to the original purchaser of a new product which was not sold “as is”.


In-home or Carry-In Service:

To find a service center, or to answer any questions regarding this product, please visit https://panasonicmassage.com/support or call 720-709-1151.

This warranty includes an in-home determination of whether this product is eligible for repair under the one thousand (1 000) hours of use provision herein, provided that CS Group (CSG) was first contacted by telephone at 720-709-1151 and the number of hours could not, at the time of that call, be ascertained from the built-in timer by following the instructions of CSG (“In Home Determination”). However, if it is determined, from the In Home Determination, that the product is not eligible for warranty service for any reason, and if service is subsequently obtained, the cost of the In Home Determination is NOT included in this warranty.

IF REPAIR IS NEEDED DURING THE WARRANTY PERIOD, THE PURCHASER WILL BE REQUIRED TO FURNISH A SALES RECEIPT/PROOF OF PURCHASE INDICATING DATE OF PURCHASE, AMOUNT PAID AND PLACE OF PURCHASE. CUSTOMER WILL BE CHARGED FOR THE REPAIR OF ANY UNIT RECEIVED WITHOUT SUCH PROOF OF PURCHASE.


Limited Warranty Limits and Exclusions

This warranty ONLY COVERS failures due to defects in materials or workmanship and DOES NOT COVER normal wear and tear or cosmetic damage. The warranty ALSO DOES NOT COVER damages which occurred in shipment, or failures which are caused by products not supplied by the warrantor, or failures which result from accidents, misuse, abuse, neglect, mishandling, misapplication, alteration, faulty installation, set-up adjustments, misadjustment of consumer controls, improper maintenance, power line surge, lightning damage, modifications, introduction of sand, commercial use such as hotel, office, restaurant, or other business or rental use of the product, or service by anyone other than a PCEG Authorized Service Center, or damage that is attributable to acts of God.

The chair is designed for a maximum user weight of 264 lbs (120 kg). Exceeding the maximum weight may cause permanent damage to the massage mechanism and/or other components of the unit. Any such damage is deemed to be user abuse and is not covered under the Limited Warranty.

THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER “LIMITED WARRANTY COVERAGE”.

THE WARRANTOR IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS PRODUCT, OR ARISING OUT OF ANY BREACH OF THIS WARRANTY. (As examples, this excludes damages for lost time; travel to and from the servicer, loss of or damage to media or images, data or other memory or recorded content. The items listed are not exclusive, but for illustration only. ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING THE WARRANTY OF MERCHANTABILITY, ARE LIMITED TO THE PERIOD OF THE LIMITED WARRANTY.

Some states do not allow the exclusion or limitation of incidental or consequential damages, or limitations on how long an implied warranty lasts, so the exclusions may not apply to you. This warranty gives you specific legal rights and you may also have other rights which vary from state to state.

PARTS AND SERVICE, WHICH ARE NOT COVERED BY THIS LIMITED WARRANTY, ARE YOUR RESPONSIBILITY.

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