Free Returns
- You can return your order within 60 days for any reason and we'll even pay for the return shipping.
- We don't charge restocking fees.
- So you would receive a full refund, minus the actual original shipping cost (typically about $250 for standard shipping. Upgrades like assembly service are non refundable).
- Most of our competitors charge you the original shipping, the return shipping, plus a 15%-25% restocking fee.
- In case you may wish to return, we recommend you save your original packaging material.
What features & benefits are you looking for in a massage chair?
Let us know and we'll be happy to recommend the best chair for you with the highest satisfaction rating. We represent all of the leading brands, so we can provide our objective opinion. 97% of our customers are very happy with our recommendations. But just in case you're not, you have the option to return it.
Safe Shipping Guarantee
- Each shipment is very well packaged and thoroughly checked before shipping so damages and defects are rare. In the event of any damage or defect, we guarantee we will get you what you ordered. Whether that means shipping an entire new chair or a replacement part, we'll take care of it with no additional charge to you.
- Every shipment is fully insured, free of charge to you.
- Returned items must be in new, saleable condition.
How do I initiate a return?
- Simply contact us by emailing us, calling us or using our Contact Form. We will need just your name and address and will organize everything from there. This includes scheduling the return pickup for you, inspecting the item upon return, and then processing your refund.
Pay With Amazon

If you already have an Amazon account, you can use the information stored in your Amazon account to pay conveniently. You won’t even be need to enter your credit card number.
To use Pay with Amazon, press this button in your Shopping Cart:

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Price Match Guarantee

We are committed to offering you the best deal on your massage chair purchase. So if you find a better offer elsewhere, let us know and we'll do our best to match it or beat it. Just chat or call us 888-612-8862 or fill out the form below.
We can do this because we are official distributors who work directly with the manufacturers so we have access to the best deals.
$10k Security Guarantee

Norton Shopping Guarantee
Automatically enjoy these 3 benefits when you purchase from EasyMassageChair, a Norton Shopping Guarantee endorsed merchant.

$10,000

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Free Shipping
![]() |
Shipping is free for all orders within the continental 48 states! There are no hidden charges or handling fees. All shipments also include full shipping insurance. |
When will my order arrive?
- Orders are typically delivered within 2 weeks or less. We process your order as soon as it's received. Your order will be inspected and then promptly shipped.
- About 1 week after your order has been received, you can expect a phone call from the delivery company to schedule a day/time that is convenient for you to receive delivery.
- The free shipping is for curbside delivery. If you would like delivery inside your home, please contact us to add White Glove Delivery. The shipping companies charge $250 for this service. 99% of customers just use the free shipping option and do not opt for White Glove Delivery.
- Your order will ship to you directly from the manufacturer's warehouse. We are authorized retailers of every manufacturer whose chairs we sell.
What if my order arrives damaged or defective?
- Each shipment is very well packaged and thoroughly checked before shipping so damages and defects are rare. In the event of any damage or defect, we guarantee we will get you what you ordered. Whether that means shipping an entire new chair or a replacement part, we'll take care of it with no additional charge to you.
- Every shipment is fully insured, free of charge to you.
What if I want to return my order?
- We offer you a return policy better than most of our competitors. Please see our Return Policy for details.
Canadian customers
- Estimated transit time from shipment date is 7 to 10 Business Days. We have a brokerage service set up to simplify the process for you. We do all of the paperwork for you to make it easy. GST, brokerage fees and duties if applicable, would be billed to the customer.
No Sales Tax
You won't have to pay sales tax on purchases from Easy Massage Chair.
We are only required to charge sales tax for deliveries to our NJ customers since our office is located in NJ.
And for our NJ customers, we will even pay your sales tax for you (does not apply to purchases made using the Make Offer feature). So the only customers who will be charged sales tax are our NJ customers who choose to use the Make Offer feature.
Helping the Homeless

Your purchase will help the homeless.
When you purchase from EasyMassageChair.com, we donate a portion of the proceeds to the Salvation Army, a charity organization that operates shelters for the homeless and disaster relief to developing countries. Your support of this important cause is greatly appreciated and there is no additional cost to you.

Captain Paul Valverde of The Salvation Army in Morristown, NJ accepting a donation from Easy Massage Chair in Dec 2016
Family Owned since '05
We are a family owned business founded in 2005. Customer satisfaction has always been our top priority and we feel our A+ Rating with the Better Business Bureau reflects this:
Customer Reviews
We are honored by the reviews our customers have posted on trusted third party rating companies. Please click to read some of their comments :
Our History
We aim to be the easiest place for you to shop for your massage chair. When shopping at our competitors sites for a massage chair, we found it to be tricky and even a little scary sometimes. At most of our competitors, we had difficultly contacting a real person at the company. And their return policies were unfriendly. Many of them stated that they would charge us exorbitant restocking fees.
We felt that you deserved a safer, easier, more comfortable shopping experience. That's why we founded Easy Massage Chair. To provide you with the easiest and safest massage chair shopping experience, we offer you our:
- industry leading Free Returns policy
- Safe Shopping Guarantee
- Secure payment options from trusted companies including Amazon and PayPal
- Quality customer service
- Our Price Match policy means you'll get the lowest price
What is Indoor Setup & Assembly (also known as White Glove Service)?
Indoor Setup & Assembly means that they will bring it inside your home and fully assemble the chair wherever you'd like. You won't have to lift a finger.
Regular shipping includes delivery to your location, but not indoors. In our experience, most delivery people are nice and will usually bring it inside your garage or to your front door. They are not obligated to bring it indoors however.
Do I need Indoor Setup & Assembly or can I do it myself?
Most customers do not need it and about 90% of our customers do not purchase it. Massage chairs are generally delivered with the arms detached so it's lighter and easier to move. Assembly basically entails attaching the arms to the base of the chair. It's pretty easy and usually takes 20-30 minutes. If you have someone to help you move the chair, we generally recommend you save the money to buy something nice for a loved one instead :-)
You should consider adding Indoor Setup & Assembly if:
- you do not have someone to help you move the chair up stairs
- you have health issues which could be a problem when moving the chair
- you would prefer to spend the extra money to have someone do it for you.
The standard factory warranty that is already included with the chair includes:
- 1 year in-home labor repair service*
- 2 years parts warranty
- 3 years frame warranty
If you add the optional 2 year Extended Parts Warranty, you will be covered for:
- 1 year in-home labor repair service*
- 3 years frame warranty
- 4 years parts warranty
Infinity chairs are highly regarded for durability, so we don’t generally recommend the extended warranty on this item. Most customers can expect 15+ plus years of regular usage without ever requiring service. Even after the warranty period, the manufacturer still provides parts or service as needed at cost price. If you’d like to decide later, you can still add the extended warranty up to 30 days after you receive your chair.
*In-home labor repair service means that a qualified technician would be sent to your location to provide service. This is provided for all locations within the 48 states
The standard factory warranty that is already included with the chair includes:
- 1 year in-home labor repair service*
- 3 years parts warranty
- 5 years frame/structure warranty
If you add the optional 2 Year Additional Labor Warranty, you will be covered for:
- 3 years in-home labor repair service*
- 3 years parts warranty
- 5 years frame/structure warranty
Human Touch chairs are highly regarded for durability, so we don’t generally recommend the extended warranty on this item. Most customers can expect 15+ plus years of regular usage without ever requiring service. Even after the warranty period, the manufacturer still provides parts or service as needed at cost price. If you’d like to decide later, you can add the extended warranty up to 30 days after you receive your chair.
*In-home labor repair service means that a qualified technician would be sent to your location to provide service. This is provided for all locations within the 48 states
The standard factory warranty that is already included with the chair includes:
- 1 year in-home labor repair service*
- 2 years parts warranty
- 3 years frame warranty
If you add the optional 3 Year Labor & Parts Warranty, you will be covered for:
- 3 year in-home labor repair service*
- 3 years parts warranty
- 3 years frame warranty
Infinity chairs are highly regarded for durability, so we don’t generally recommend the extended warranty on this item. Most customers can expect 15+ plus years of regular usage without ever requiring service. Even after the warranty period, the manufacturer still provides parts or service as needed at cost price. If you’d like to decide later, you can still add the extended warranty up to 30 days after you receive your chair.
*In-home labor repair service means that a qualified technician would be sent to your location to provide service. This is provided for all locations within the 48 states
The standard factory warranty that is already included with the chair includes:
- 1 year in-home labor repair service*
- 3 years parts and frame warranty
If you add the optional 2 Year Manufacturer Extended Warranty, you will be covered for:
- 3 year in-home labor repair service*
- 5 years parts and frame warranty
Osaki, Titan & Apex chairs are highly regarded for durability, so we don’t generally recommend the extended warranty. Most customers can expect 15+ plus years of regular usage without ever requiring service. Even after the warranty period, the manufacturer still provides parts or service as needed at cost price. If you’d like to decide later, you can still add the extended warranty up to 30 days after you receive your chair.
*In-home labor repair service means that a qualified technician would be sent to your location to provide service. This is provided for all locations within the 48 states
The standard factory warranty that is already included for free with the chair includes:
- 1 year in-home labor repair service*
- 3 years parts warranty
- 5 years frame/structure warranty
If you add the optional 5 year extended warranty, you would be covered for:
- 5 years in-home labor repair service*
- 5 years parts warranty
- 5 years frame/structure warranty
Human Touch chairs are highly regarded for durability, so we don’t generally recommend the extended warranty on this item. Most customers can expect 15+ plus years of regular usage without ever requiring service. Even after the warranty period, the manufacturer still provides parts or service as needed at cost price. If you’d like to decide later, you can add the extended warranty up to 30 days after you receive your chair.
*In-home labor repair service means that a qualified technician would be sent to your location to provide service. This is provided for all locations within the 48 states
The standard factory warranty that is already included with the chair includes:
- 3 year in-home labor repair service*
- 5 years parts warranty
If you add the optional 2 Year Additional Labor Warranty, you will be covered for:
- 5 years in-home labor repair service*
- 5 years parts warranty
Luraco chairs are highly regarded for durability, so we don’t generally recommend the extended warranty on this item. Most customers can expect 15+ plus years of regular usage without ever requiring service. Even after the warranty period, the manufacturer still provides parts or service as needed at cost price. If you’d like to decide later, you can add the extended warranty up to 30 days after you receive your chair.
*In-home labor repair service means that a qualified technician would be sent to your location to provide service. This is provided for all locations within the 48 states
The standard manufacturer warranty includes:
- 3 years parts and frame warranty
- 1 year in-home labor repair service*
With the Free 5 Year Manufacturer Warranty we are offering for a limited time, you will be covered for:
- 5 years parts and frame warranty
- 3 year in-home labor repair service*
*In-home labor repair service means that a qualified technician would be sent to your location to provide service. This is provided for all locations within the 48 states
The standard factory warranty that is already included for free with the chair includes:
- 3 year in-home labor repair service*
- 3 years parts warranty
If you add the optional 5 year extended warranty, you would be covered for:
- 5 years in-home labor repair service*
- 5 years parts warranty
Panasonic, Inada & Positive Posture chairs are highly regarded for durability, so we don’t generally recommend the extended warranty on this item. Most customers can expect 15+ plus years of regular usage without ever requiring service. Even after the warranty period, the manufacturer still provides parts or service as needed at cost price. If you’d like to decide later, you can add the extended warranty up to 30 days after you receive your chair.
*In-home labor repair service means that a qualified technician would be sent to your location to provide service. This is provided for all locations within the 48 states
Any chair delivered to a commercial address is considered by the manufacturer as for commercial use. In such case, the chair will have no standard warranty. You can, however, purchase the standard warranty for $200 per year for up to 3 years. If you add the optional 1 year standard warranty, you would be covered for:
- 1 year in-home labor repair service*
- 1 year parts warranty
Panasonic & Inada chairs are highly regarded for durability, so we don’t generally recommend the extended warranty on this item. Most customers can expect 15+ plus years of regular usage without ever requiring service. Even after the warranty period, the manufacturer still provides parts or service as needed at cost price. If you’d like to decide later, you can add the extended warranty up to 30 days after you receive your chair.
*In-home labor repair service means that a qualified technician would be sent to your location to provide service. This is provided for all locations within the 48 states
Any chair delivered to a commercial address is considered by the manufacturer as for commercial use. In such case, the chair will have no standard warranty. You can, however, purchase the standard warranty for $200 per year for up to 3 years. If you add the optional 2 years standard warranty, you would be covered for:
- 2 years in-home labor repair service*
- 2 years parts warranty
Panasonic & Inada chairs are highly regarded for durability, so we don’t generally recommend the extended warranty on this item. Most customers can expect 15+ plus years of regular usage without ever requiring service. Even after the warranty period, the manufacturer still provides parts or service as needed at cost price. If you’d like to decide later, you can add the extended warranty up to 30 days after you receive your chair.
*In-home labor repair service means that a qualified technician would be sent to your location to provide service. This is provided for all locations within the 48 states
Any chair delivered to a commercial address is considered by the manufacturer as for commercial use. In such case, the chair will have no standard warranty. You can, however, purchase the standard warranty for $200 per year for up to 3 years. If you add the optional 3 years standard warranty, you would be covered for:
- 3 years in-home labor repair service*
- 3 years parts warranty
Panasonic & Inada chairs are highly regarded for durability, so we don’t generally recommend the extended warranty on this item. Most customers can expect 15+ plus years of regular usage without ever requiring service. Even after the warranty period, the manufacturer still provides parts or service as needed at cost price. If you’d like to decide later, you can add the extended warranty up to 30 days after you receive your chair.
*In-home labor repair service means that a qualified technician would be sent to your location to provide service. This is provided for all locations within the 48 states
Description
Details
A perfect size chair for any room, the Human Touch iJoy’s FlexGlide® orbital massage replicates techniques used by massage professionals to relax and recharge your body. Enjoy any of three intelligently designed, invigorating auto-massage programs, or customize your experience. iJoy elevates your lifestyle and performance, keeping your mind and body Active!
Features:
- FlexGlide Massage Technology
- Three Auto-Massage Programs
- Tethered Controller
- Sleek, Compact Design
- Easy Recline Strap
FlexGlide Massage Technology
Enjoy a soothing, sensitive massage technology that delivers a stress-reducing experience like never before. Free from the pinching and friction associated with typical massage chairs, the FlexGlide technology offers seamless glide to help you bask in the glow of ultimate relaxation.
Professional Massage Techniques
The iJoy Active 2.0 simulates the hand techniques of professional massage therapists, including Orbital, Stretch, and Glide motion with the perfect amount of pressure for effective results.
Three Auto-Programs
Choose from three massage auto-programs designed to keep you active. The Think program refreshes your entire back, Perform relieves neck and shoulder tension, and the Recharge program rejuvenates your lower back.
Tethered Remote Control
The iJoy Active 2.0 pays attention to the details, including a tethered remote control that stays close at hand for ultimate convenience.
Compact Design for Any Room
A sleek, stylish chair, the iJoy Active 2.0 comes in deep Espresso or stunning Bone upholstery. Its minimized footprint makes this massage chair a perfect option for rooms with limited space.
FlexGlide Massage Technology
Enjoy a soothing, sensitive massage technology that delivers a stress-reducing experience like never before. Free from the pinching and friction associated with typical massage chairs, the FlexGlide technology offers seamless glide to help you bask in the glow of ultimate relaxation.
Compact, Sleek Design
The iJoy Active 2.0 allows you to enjoy a relaxing massage in any size living space, elevating your lifestyle and performance so that you can keep your mind and body active.
Specifications
Specifications |
|
Ability to target specific body areas |
Yes |
Heat therapy |
None |
Rollers under your feet |
No |
Roller intensity type |
2D |
Roller massage under the seat |
No |
Roller track length |
25" |
Adjustable back roller intensity |
No |
Stretch massage |
No |
Space Saving |
No |
Zero Gravity |
No |
Recline to elevate legs above the heart |
No |
Body scan for custom massage |
No |
Styles of massage |
Flex Glide |
Deep tissue capability |
No |
Number of preset massage programs |
3 |
Abililty to manually set massage |
Yes |
Vibration massage |
No |
Built in music player |
No |
Recommended height range |
5'0" - 6'0" |
Adjustable roller width |
Yes |
Adjustable roller speeds |
No |
Airbag massage body areas |
None |
# of airbags |
No |
Duration of massage programs |
10 to 20 Minutes |
Weight limit |
200lbs. |
Chair dimensions |
32"L X 27"W X 37"H |
Chair dimensions (fully reclined) |
42"L X 27"W X 31"H |
Weight of massage chair |
45lbs. |
Manufactured in |
China |
Free Returns
- You can return your order within 60 days for any reason and we'll even pay for the return shipping.
- We don't charge restocking fees.
- So you would receive a full refund, minus the actual original shipping cost (typically about $250 for standard shipping. Upgrades like assembly service are non refundable).
- Most of our competitors charge you the original shipping, the return shipping, plus a 15%-25% restocking fee.
- In case you may wish to return, we recommend you save your original packaging material.
What features & benefits are you looking for in a massage chair?
Let us know and we'll be happy to recommend the best chair for you with the highest satisfaction rating. We represent all of the leading brands, so we can provide our objective opinion. 97% of our customers are very happy with our recommendations. But just in case you're not, you have the option to return it.
Safe Shipping Guarantee
- Each shipment is very well packaged and thoroughly checked before shipping so damages and defects are rare. In the event of any damage or defect, we guarantee we will get you what you ordered. Whether that means shipping an entire new chair or a replacement part, we'll take care of it with no additional charge to you.
- Every shipment is fully insured, free of charge to you.
- Returned items must be in new, saleable condition.
How do I initiate a return?
- Simply contact us by emailing us, calling us or using our Contact Form. We will need just your name and address and will organize everything from there. This includes scheduling the return pickup for you, inspecting the item upon return, and then processing your refund.
Free Shipping
![]() |
Shipping is free for all orders within the continental 48 states! There are no hidden charges or handling fees. All shipments also include full shipping insurance. |
When will my order arrive?
- Orders are typically delivered within 2 weeks or less. We process your order as soon as it's received. Your order will be inspected and then promptly shipped.
- About 1 week after your order has been received, you can expect a phone call from the delivery company to schedule a day/time that is convenient for you to receive delivery.
- The free shipping is for curbside delivery. If you would like delivery inside your home, please contact us to add White Glove Delivery. The shipping companies charge $250 for this service. 99% of customers just use the free shipping option and do not opt for White Glove Delivery.
- Your order will ship to you directly from the manufacturer's warehouse. We are authorized retailers of every manufacturer whose chairs we sell.
What if my order arrives damaged or defective?
- Each shipment is very well packaged and thoroughly checked before shipping so damages and defects are rare. In the event of any damage or defect, we guarantee we will get you what you ordered. Whether that means shipping an entire new chair or a replacement part, we'll take care of it with no additional charge to you.
- Every shipment is fully insured, free of charge to you.
What if I want to return my order?
- We offer you a return policy better than most of our competitors. Please see our Return Policy for details.
Canadian customers
- Estimated transit time from shipment date is 7 to 10 Business Days. We have a brokerage service set up to simplify the process for you. We do all of the paperwork for you to make it easy. GST, brokerage fees and duties if applicable, would be billed to the customer.
Warranty
Warranty
What we cover:
Human Touch® products are backed by limited warranties against defects in materials and workmanship. The information provided here is an overview of our warranty program.
Warranty coverage begins at the time the Consumer purchases the product, and is non-transferable. Warranties are only valid within the United States and Canada, provided the equipment has been operated according to the instructions accompanying it. The warranty only applies to the product and does not include any accessories or enhancements. All Human Touch-authorized shipments that are delivered in original, new packaging are warranted to be free from defects in parts, materials and workmanship. The following warranty terms supersede any previous terms listed in Use & Care manuals for products purchased on or after May 15, 2014:
STANDARD CONSUMER PRODUCT WARRANTY 2016 | IN-HOME SERVICE | PARTS | STRUCTURAL |
Premium Warranty Novo , Navitas Sleep , HT-Ascent 4, HT-9500x, HT-Bali , AT 6.0 , HT-7450, ZG 5.0 , ZG 4.0 , BodySPA | 1 year | 3 year | 5 year |
Standard Warranty HT-7120, HT-135, HT-275 , HT-5040, HT-3300, ZG 2.0, WB 7.1, WB 5.1, WB 5.0, WB 2.0, ZeroG Volito | 1 year | 2 year | 3 year |
Basic Warranty iJoy 2720, iJoy 2580, iJoy 2310, iJoy Reveal, iJoy Active 2.0 | 90 days | 1 year | 2 year |
Perfect Chair Omni-Motion Warranty PC-610 , PC-420 , PC-600 | 3 year | 3 year | 5 year |
Perfect Chair Series 2 Warranty PC-410, PC-500, PC-510 | 1 year | 3 year | 5 year |
Perfect Chair Warranty PC-086, PC-085, PC-Rhapsody , PC-Tranquility , PC-8500 , PCX-720 | 1 year | 2 year | 2 year |
Effortless Exercise Warranty iJoy Board, iJoy Ride | 90 days | 1 year | |
Targeted Relief Products HT-1350, HT-1340, Handhelds | 90 days | ||
Targeted Relief Products HT-1355, HT-1360, CirQlation 1 , CirQlation 2 , HT-Reflex2 , HT-Reflex4 , HT-Reflex6 , Foot Spa, iJoy Foot | 1 year |
What is not covered:
Warranties do not cover any loss or damage resulting from: improper installation; unauthorized repairs; alterations or modifications of original condition; improper use of electrical/power supply, loss of power; electrical disturbances and power surges; dropped product; a malfunction or damage resulting from improper or unreasonable use or maintenance; failure to follow operating instructions; transportation damage; theft; abuse; misuse; neglect; vandalism; or environmental conditions (fire, floods, rust, corrosion, sand, dirt, windstorm, hail, earthquake, or exposure to weather conditions); loss of use during the period the product is at a repair facility or otherwise awaiting parts or repair; and products purchased from unauthorized dealers. Damage incurred due to shipping and handling does not constitute a defect under this warranty.
How to request Warranty service:
All warranty service requires approval and authorization by Human Touch. Products require a Return Merchandise Authorization Number (RMA) for any returns. Products received without a valid RMA number that is clearly marked on the box will be refused. Human Touch will not issue Return Material Authorizations (RMAs) for:
— Buyer's remorse
— Freight damage for shipments to end-user, except for shipments direct from Human Touch
Proof of purchase (original receipt) is required for all warranty repairs or service. It is the responsibility of the consumer to: operate the equipment in a manner that is defined in the original owner's manual; promptly report any failures with the product; perform telephone, email and/or chat diagnostic procedures as instructed by Human Touch staff; and allow only authorized service professionals (supplied by Human Touch) to work on the product. Failure to adhere to these conditions could result in the warranty being voided.During the In-Home service and Parts warranty period, Human Touch, at its sole discretion, will repair or replace any defective part within a reasonable time frame. If a particular replacement part is not available, reasonable efforts will be made to locate a compatible replacement part. If a compatible part is not available, Human Touch may replace your product with a similar product. Under no circumstances shall the retail replacement value exceed the original net price paid for the product. In the event you choose not to accept a replacement for your product, Human Touch is no longer responsible for making repairs under the warranty coverage. For In-Home Service, Human Touch will arrange for all covered parts deemed necessary to be sent to the consumer and an authorized service provider to repair the product at the customer's residence at no charge to the customer. For any repairs needed during the Parts warranty coverage, Human Touch will provide parts at no cost; however consumer is responsible for any and all shipping, duties and brokerage fees. Structure warranty is limited to the wooden frame and/or welded parts of the frame for the product. If a replacement is issued under the Parts or Structure warranty period, consumer is responsible for shipping, duties and brokerage fees related to the replacement. Human Touch reserves the right to return a part or product. If it has been determined that a part and/or product must be returned to Human Touch, Human Touch is responsible for all shipping charges related to the return of the part and/or product. The consumer is financially responsible for providing the product in an acceptable physical condition. If a product/part is not returned to Human Touch, the consumer is responsible for properly disposing of the product. Alternatively, consumer can request Human Touch to remove the product and would be subject to an Environmental Disposal fee. Human Touch is not responsible for any applicable duties, taxes and brokerage fees associated with returned parts or products.
Consumer Warranty Limitations and Exclusions
Warranties are non-transferable and shall be in lieu of any other warranty, express or implied, including but not limited to any implied warranty or merchantability or fitness for particular use. Human Touch's sole liability and the purchaser's exclusive remedy shall be for the repair, or at Human Touch's option, for the replacement of the defective part. Notwithstanding the above, if replacements parts for defective materials are not available, Human Touch reserves the right to make substitutions in lieu of repair or replacement. Under no circumstance shall Human Touch or its representatives be liable for indirect, consequential, or incidental damages (including damages for lost profits, business interruption, bodily injury, medical, and the like), even if any party has been advised of the possibility of such damages. Warranties are only valid within the United States and Canada, provided the equipment has been operated according to the instructions accompanying it. Products or parts that are purchased via a non-authorized third party are not covered under manufacturer's warranty. The warranty only applies to the product and does not include any accessories or enhancements.Field Service is only available in the United States and major metropolitan areas in Canada. Field Service requires pre-approval and must be performed by Human Touch-authorized field service personnel to maintain warranty coverage. Softening/hardening of foams and filling composites in pillows, pads, and memory foam kits does not constitute a defect under this warranty as those items naturally change with use. Fading, wear and pilling of fabrics does not constitute a defect under this warranty as those conditions naturally occur with fabrics. Natural markings, grain, and dye variations in leather do not constitute a defect under this warranty, as no two pieces of leather are alike.Standard warranty coverage and liability obligations do not apply to rental or non-prescribed use locations or modes of operation not previously authorized by Human Touch. For questions on commercial, other non-residential use, refurbished, renewed, floor sample and "out-of-box" products, please contact our Customer Experience department.
Head-to-Toe Premium Protection Plans
For long-term peace of mind, Human Touch also offers attractive two- and five-year enhanced protection plans, providing you complete in-home service and parts head-to-toe coverage.
Reviews & Ratings
- This massage chair is awesome! Even though the feet do not reclineReview by Amazon Customer
-
Price Value Quality - It is nice looking in my living roomReview by Kelli A. Livingstone
-
Price Value Quality
Ok now the things I wish were different. I wish that it was able to work your neck more. Unfortunately it only reaches up to my shoulders. It does not come with a footrest, but I have solved that with a small stool. That is it so as you can see there are definitely more positives than negatives, and for the price it is so worth it. (Posted on 3/7/2018) - Used daily by self and guestsReview by Meghan
-
Price Value Quality
1) While good in theory, I wouldn't have time to actually use it much, like the hammock in the yard.
2) It seemed like a big splurge for something so indulgent for myself.
Glad I went ahead and hit the purchase button anyway.
I use it daily, either in the morning with my coffee while watching the news or in the evening with a cocktail and relaxing. Putting it in a prime location helped with usage. It did take some getting used to, as the chair delivers a very deep massage. The first few weeks I had to add a thin blanket to the back of the chair for extra cushion until my muscles were loose enough to handle the full strength version.
In regards to feeling it was a bit decadent, I do feel that it adds to my overall health and joy. I also feel like a great hostess. Whoever stops by is always offered a seat in the massage chair, and they are never disappointed. It feels good to offer such a nice treat to our guests.
I also feel like a good host, as I offer all of my guestsadding a blanket to the chair back until I (Posted on 2/19/2018) - Clean look. Great massage!Review by Mike Johnson
-
Price Value Quality - Nice chair for the priceReview by Karen Olivo
-
Price Value Quality - Five StarsReview by Bebe Yang
-
Price Value Quality - Five StarsReview by Anthony Joseph ALvarez
-
Price Value Quality - Good Chair for the moneyReview by Kenn
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Price Value Quality - Five starsReview by Melissa Bullock
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Price Value Quality - Five StarsReview by Kimberly Silver
-
Price Value Quality - Really worth it!Review by Kosmos 12/13/14
-
Value Quality Price
Pro:
Looks really nice
Comfortable for regular sitting
Great message with multi programming
Compact to fit in a corner
The back (message arms) is tall enough that it goes 6" inches above my shoulder (I'm 5'7"), so my guess is it's tall enough for anyone up to 6'2" height
Cons:
May not be wide enough for extra large people with wide behind or hips
May not be tall enough for anyone taller than 6'2"
The base of the chair is sofa height, not dining chair height, which may annoy some people (Posted on 10/16/2017) - Works great.Review by Brian S. 3/20/17
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Value Quality Price - Great chairReview by g. 2/10/15
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Value Quality Price
(Posted on 10/16/2017) - Love itReview by Nina Perez 01/12/2015
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Price Value Quality - Happy buyerReview by LianZi Liu 06/08/2017
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Price Value Quality
Assembly: A+ (extremely little to be done, the chair is pretty much folded)
Instruction: A+ (super clean)
Massage: A+ (I love it)
Look: A+ (as per the picture, looks great)
Longevity: TBD (I hope the construction quality is as good as the points above, but I am confident!)
Note:
- Chair height is great IMO, nothing to complain about it (Posted on 8/23/2017) - dynamite little massage chair, excellent for price point.Review by FrugalTightwadon 8/10/16
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Price Value Quality - I love, love, love this chair.Review by JaX M
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Price Value Quality
(Posted on 5/5/2017) - It's more like you removed the seat in a standard car and ...Review by Anthony N.
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Price Value Quality
However, it is a bit smaller than expected, and that can factor into the overall comfort of the chair. It's a bit lower than a normal chair, and I suspect they used pettite models to make it seem bigger. It's more like you removed the seat in a standard car and placed it on the floor. Great for small rooms and works well for someone 5'5 or shorter, but at 6'1" and 200 lbs it's a bit too small for me and definitely too narrow- like a coach seat on a low budget airline.
The rollers give as deep tissue as you'd ever need, and if you're average height or taller you just need to shift a bit now and then to hit all the spots. It's worth the $400 it cost regardless, and well made enough that I'll probably buy a larger model from the same company in a year or two. (Posted on 5/5/2017) - AWESOME PRODUCTReview by RP 02/23/15
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Price Value Quality
Overall very happy. The chair is LIGHT, Good looking furniture and if you like a serious massage this is it. The price is great on it too.
This is not a chair t just sit in, even though I am in it right now I put pillows on the back so I can sit in it without a massage, but really it is strictly just for massages.
Hope this helps LOVE THIS CHAIR NO BS it is a deep massage. (Posted on 3/2/2017) - Very enjoyableReview by Gabriel Da 06/15/15
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Price Value Quality - Great chair, Great price.Review by JaX M 02/28/17
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Price Value Quality - I feel a lot better my mood has definitely improvedReview by Amazon Customer 03/14/16
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Quality Price Value - the chair was much larger and a great workhorse! This model is newerReview by Kato Lin 06/08/16
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Quality Price Value
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